I have found poor service at TD (been with them for decades and I am still sh*t to them ... poor, poor customer service since the final word comes from f'ing T.O.). I still have a business and personal account there ... and this is going to change ... will not go there ever again.
In fact, very poor at CIBC and BMO previously as well ...
In the US I had good service at Wells Fargo but I have moved back here ... and back to sh*tty service at the banks here ...
Many years ago I had an account with Royal Trust (I think Royal BC bought them out eventually) and loved them ... but had to change to TD for the student loan ... ugh.
I'm thinking Calgary First or some trust co. now ... but keep hearing horror stories from there too ...
Canadian banking sucks it appears.
R
"I don't look for something; I find something" - Picasso