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Thread: TELUS fibre (FTTH)

  1. #21
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    TELUS's FTTH was awesome (even the 50MB line) due to the low latency.

    I switched (now begrudgingly) from TELUS to Shaw to take advantage of the "deal" for 150MB internet.

    Fact is Shaw sucks compared to the TELUS offering and I plan to switch back. Good thing they forgot to ask me to sign a contract...

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    My condo has fibre but it's capped at 50 for some reason. They might have 150 now but I don't want to call because they haven't been monitoring my bandwidth for a few months now. It's supposed to be 450gb.

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    Based on infrastructure differences between cable/dsl vs fiber, Shaw and Telus DSL has about a 9-10ms disadvantage over Telus FTTH. The big factor is in routing, Telus will win some, Shaw will win some. I posted in another thread that I have to dig up but speedtest did some analysis specifically to Alberta, and Shaw actually has better latency on average compared to Telus against endpoints around the world. Of course the Telus results clumps DSL + fiber together, and with majority of customers on DSL, it loses that ~10ms advantage. Realistically, they're both pretty damn close.

    Pinging 8.8.8.8 isn't really a good test at all, as it's an anycast IP, meaning both Telus and Shaw will go to a different endpoint. It could be the difference between google DNS having an endpoint right inside Telus' network. With that said, realistically, the real world difference is negligible between the 2 providers.
    Originally posted by SEANBANERJEE
    I have gone above and beyond what I should rightfully have to do to protect my good name

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    My ping on hard wired devices on TELUS FTTH is usually 1-3 milliseconds, good for gamers, probably no difference to me. Can't remember what our DSL pings were, too long ago for my grey matter to retrieve that.
    Will fuck off, again.

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    Does anyone have Telus TV, but Shaw internet?

    I am thinking of switching to Shaw for internet, but would like to keep my TV with Telus.

    I called Telus to make sure that this would even be possible, and they said it would be, but the tech was lecturing me about how my usage doesn't even warrant me needing 150 mbps. I was pretty annoyed about him telling me over and over again how my usage shows that I don't need the extra speed, and how I would be sharing that speed with others in the neighbourhood. I finally got fed up of him telling me what I need, and just said just tell me if it's possible or not.

    For those who switched from Telus to Shaw, how do you find the difference in terms of speed? I am currently on Telus Internet 50, and I'm paying $37/month for it, so I'd be paying a little bit more for 3x the speed. Is it actually that much faster?

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    Originally posted by vw_rabbit2.5
    Does anyone have Telus TV, but Shaw internet?

    I am thinking of switching to Shaw for internet, but would like to keep my TV with Telus.

    I called Telus to make sure that this would even be possible, and they said it would be, but the tech was lecturing me about how my usage doesn't even warrant me needing 150 mbps. I was pretty annoyed about him telling me over and over again how my usage shows that I don't need the extra speed, and how I would be sharing that speed with others in the neighbourhood. I finally got fed up of him telling me what I need, and just said just tell me if it's possible or not.

    For those who switched from Telus to Shaw, how do you find the difference in terms of speed? I am currently on Telus Internet 50, and I'm paying $37/month for it, so I'd be paying a little bit more for 3x the speed. Is it actually that much faster?
    I'm a Shaw customer but it's weird they tried to convince you by suggesting it slows down because you're sharing it with the rest of the neighborhood. Downtown (~50 people in my building, who were all on Shaw) I got 180 Mbps at all times of day and now I'm in the South where from what the tech told me, most people are on Shaw I still get 180 Mbps at any time of day, actually a little more (182-183 over wireless 3 floors away from the router), which is 30+ Mbps more than advertised in both scenarios. Most people don't use much bandwidth anyway, so the chances of any "sharing" slowing you down is pretty slim IMO.

    If you download stuff, and you do so in a way that can take advantage of the speed, it makes a huge difference. Or if you have a lot of people in your home streaming Netflix or similar all day, it will make a difference. If you just surf the web and play games, or are generally a light user, you will notice zero difference between 50 and 150(180). Shaw also doesn't enforce data caps, so you have no worries there.

    Households with lots of users and/or heavy streaming get the most out of the faster internet, as do heavy downloaders like Newsgroup users.
    Last edited by Mitsu3000gt; 01-05-2017 at 04:24 PM.

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    Adding to what Mitsu said, it all depends on who you're sharing with. There are definitely Shaw nodes in some communities that have too many customers, too much usage, and shitty performance. Shaw has a return policy, go buy the 150, test it out for a week, make sure you're getting good performance and get rid of Telus. Subsequently, if you're unlucky enough to be on a shitty Shaw node with flaky performance, return that shit.
    Originally posted by SEANBANERJEE
    I have gone above and beyond what I should rightfully have to do to protect my good name

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    But 150Mbps link was pinned for 4+ hrs between Xbox One S game reinstall (400GB), Steam downloads (200GB) and Shaw throttled torrent (5MB/s)

    Love the speed.

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    can you run telus TV box without a packet flood over the same lan network?

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    Originally posted by thetransporter
    can you run telus TV box without a packet flood over the same lan network?
    If you use your own gear and enable IGMP snooping. I have ran it with and without own gear, didn't notice any difference so it doesn't really make any difference.

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    I thought I'd just add my questions here rather than starting a new thread, but I recently had a TELUS guy at my door saying they've added Fibre in my area (McKenzie Towne). My assumption is if i signed up (he said i could get the 150 service), it would be FTTC and copper for the last mile service? We don't have any overground services here and I assume they don't trench it? Currently i'm with Shaw so just using the copper from them.

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    FTTC and copper last mile is literally what they've been selling since the 90s.
    Originally posted by SEANBANERJEE
    I have gone above and beyond what I should rightfully have to do to protect my good name

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    Originally posted by rage2
    FTTC and copper last mile is literally what they've been selling since the 90s.
    My apologies, I'm possibly using incorrect terminology (compared to what I'm used to elsewhere, where FTTC is new(er), and older runs were fibre to the exchange) but basically, my question was just about how they deliver this 'new' service to homes that don't have overhead utility options and no fiber pull (built prior to 2010).

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    You might want to ask on dslreports.com/forum/telus

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    Originally posted by alanaround
    My apologies, I'm possibly using incorrect terminology (compared to what I'm used to elsewhere, where FTTC is new(er), and older runs were fibre to the exchange) but basically, my question was just about how they deliver this 'new' service to homes that don't have overhead utility options and no fiber pull (built prior to 2010).
    Telus's marketing is confusing as fuck. Fiber to the Home, FTTH is what you want. Telus calls it PureFibre now.

    Previously, they grouped everything under the Optik banner, from their DSL to Fiber service. Since Optik sounds a hell of a lot like some fiber optic service, that's where ppl get suckered into signing onto a "fiber" service when it really isn't and end up with a DSL connection which performs iffy coupled with TV service.

    If you got your terminology wrong and they are offering FTTH service, you would have a new fiber pull to the house. FTTx, anything other than "H" is the same thing, just reducing last mile copper distance. You want fibre to your house.
    Originally posted by SEANBANERJEE
    I have gone above and beyond what I should rightfully have to do to protect my good name

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    I've got Telus 50. Just upgraded from 15. Can't tell the difference. Wanted 150 but not available in my area. Called to shut my account and go with Shaw. Ended up getting everything I already had (HBO, CraveTV, Movietime) plus the upgraded internet 50 from 15, for half the monthly cost for a year. Can't complain. Also unlimited internet, no GB limits.

  17. #37
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    Originally posted by alanaround


    My apologies, I'm possibly using incorrect terminology (compared to what I'm used to elsewhere, where FTTC is new(er), and older runs were fibre to the exchange) but basically, my question was just about how they deliver this 'new' service to homes that don't have overhead utility options and no fiber pull (built prior to 2010).
    FTTH is going to be awhile yet in the type of communities you speak of, communities like Macewan, Beddington, etc will most likely be waiting for quite a long time. Older communities like mine (1950's), TELUS put a box in the alley and strung a fiber cable along side the existing aerial lines in the alley - the fiber on the poles in the alley was done amazingly quick, a whole block in under an hour easy. When I moved from DSL to fiber, it was very little work for the TELUS contractor, he connected and pulled in a fiber from the overhead aerial in very little time.

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    Originally posted by rage2

    Telus's marketing is confusing as fuck. Fiber to the Home, FTTH is what you want. Telus calls it PureFibre now.
    I phoned them up to confirm, they said it's available for my address (PureFibre) so I signed up. Tech is scheduled for next week

    Gives me time to do some research on whether TELUS equipment does bridge/transparent mode as ideally, I'd just like an ethernet handoff as I have my own equipment.

    looking forward to the faster speeds

  19. #39
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    Congrats! Enjoy that 150mbps upload speed. Now you'll finally be able to host that porn server from your basement haha.
    Originally posted by SEANBANERJEE
    I have gone above and beyond what I should rightfully have to do to protect my good name

  20. #40
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    They uncapped the fibre in my area now but only allowed me to get 100 at a discount.



    You can put the modem in bridge mode by logging into it.

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