Need brake work done - Ford quoted me $1740

[nagooro]

I drive a 2011 F150, last year, at 70,000KM I had my front rotors and pads replaced/machined at an independent shop. Now at 85,000KM, my brakes have been squealing quite a bit, and there is a slight vibration just before coming to a stop. Took the truck into Northstar Ford this morning, was advised to replace the front and back rotors/pads, brake fluid flush, quoted $1740.

Told them not to do the work, and am now looking for recommendations for another shop to get a 2nd opinion/quote from.

Did I just get very unlucky that within 15,000KM I have to get more brake work done? I wouldn't say I'm that aggressive with the brakes.

[bourge73]

Ravi/Jodi @ Minute Muffler on 32nd No question. 18k wow must have used some cheap shitty Chinese parts! And $1700!!?? WTF

[G-ZUS]

Ravi @ Minute Muffler 32nd Ave

[gpomp]

Jackie at Balance Auto

[revelations]

What was the parts/labour quote breakdown?

['93 SR-V]

That's garbage. What king of parts did the last place use?

Call Brad @ Hatt Automotive. Brad the owner worked at Ford for years and he's a honest no BS guy to deal with when it comes to telling you what your vehicle does or doesn't need and he won't slap some no name parts on your vehicle. Prices are quite reasonable as well.

[gretz]

Typical dealership bullshit... I just had a friend take her car to a GM dealership for a recall...

They inspected her car and informed her it was unsafe and required $4000+ worth of work (its a 2007 G5 pursuit).

I pointed her in the direction of my goto shop, all the car needed was a control arm bushing. $200 + labor for turning the rear drums? Fucking stealerships...

have i mentioned i'm not fond of dealerships?

Go to any of the shops listed above and never go back to a dealer unless its for a recall

[nagooro]

Originally posted by revelations
What was the parts/labour quote breakdown?
I'll take a picture of the quote in an hour or so and post it up in here.

I typically steer clear of dealerships as prices for almost everything seem quite inflated, and well, I just always feel like they are being sketchy. Had a feeling going there this morning was going to be a mistake, to top it off, had to the pay 1hr diagnostic fee ($150) :banghead: Lesson learned.

I'm trying to decipher my invoice from last year, it may have just been that the rotors were machined, if that's the case, with wear and tear on them, replacement could be justified and necessary? As you can tell, I am not mechanically inclined...

[revelations]

What type of driving do you do? Aggressive? Off road? Towing? That seems very low KMs to go throgh a set.

Might be worth upgrading in that case? :dunno:

[nagooro]

Originally posted by revelations
What type of driving do you do? Aggressive? Off road? Towing? That seems very low KMs to go throgh a set.

Might be worth upgrading in that case? :dunno:
Just city driving. Average aggressiveness I would say. No off-roading, no towing.

[nagooro]

Originally posted by revelations
What was the parts/labour quote breakdown?
Here's the quote from Northstar Ford. Reasonable, or typical dealership pricing?

http://i64.tinypic.com/2egebg8.jpg

[revelations]

Cant comment on dealership hourly pricing (I never use) but the parts, (about 650$ after taxes) - you could have a full on aftermarket EBC brake set for 750$ shipped.

http://www.ebay.ca/itm/EBC-4-wheel-set-Brake-Disc-and-Pad-Kits-Front-Rear-New-F150-Truck-S20K1238-/121957255977?hash=item1c65380b29:g:XTkAAOSwZSFXJOlg&vxp=mtr

Im sure there are discussion groups were this topic is covered over extensively - in terms of optimal brake upgrades if OEM isnt working out very well.

[jacky4566]

They couldn't even spell Rear correctly. :rofl:

I really like data so I would demand to know the current pad thickness and what the tolerance specs are. Make them SHOW me why I need this service.

[nagooro]

Originally posted by jacky4566
They couldn't even spell Rear correctly. :rofl:

I really like data so I would demand to know the current pad thickness and what the tolerance specs are. Make them SHOW me why I need this service.

Like below? Wouldn't 10mm (fronts), indicate they are still good?

http://i65.tinypic.com/jq3yc4.jpg

[spikerS]

man that seems retarded.

You could do that whole job yourself for sub $500 with all new parts.

CT has all your parts for that at 496 before taxes, and if you wanted to afterwards, you could do a brake flush for $149 at Ford.

So, roughly 30% of the cost...and they are rotors front and back, so they are dead fucking easy to do.

[Rat Fink]

.

[nagooro]

This might help as well, here's the details from the tech.

http://i66.tinypic.com/14tyiqw.jpg

[HomespunLobster]

TK's Tire and Auto. He'd give you a rough estimate over the phone if you call. Does for us at least, we bring all our fleet vehicles there. Won't try to dick you over

[revelations]

Did you go to CT by chance to get work done previously? Overheating the fronts in regular driving is pretty tough.

If you're planning on keeping the truck for a while, I would upgrade the fronts entirely to new aftermarket units.

[Squishy]

Originally posted by nagooro

Here's the quote from Ford. Reasonable, or typical dealership pricing?

http://i64.tinypic.com/2egebg8.jpg
I work at a non-Ford dealership and we charge the following for brakes:
$225 for pad replacement and rotor machining + parts
$187.50 for pad and rotor replacement + parts
I believe brake flush is $125 (fluid cost permitting off brand vehicles)
If you actually go ahead with the repairs, you do not get charged the diagnosis fee.

If you want to supply your own parts/I can look into it on Monday with your vehicles info, I can clearly get it done cheaper than Ford can.

I can also hook you up with a detail if you need one done! :)
PM me if you need anything!

[Akagi Redsuns]

That's quite the price and they aren't even replacing the front pads! Even for a dealership it looks excessive.

Obviously get the work done elsewhere where prices are more reasonable.

[ShermanEF9]

do it yourself OP. brakes are dead simple.

[max_boost]

Always get multiple estimates. Unless the vehicle is special where you have to use the dealer, trust no one lol

[Zero102]

Originally posted by nagooro
This might help as well, here's the details from the tech.

http://i66.tinypic.com/14tyiqw.jpg

That sounds like a completely plausible explanation for the problem. The 4mm vs 6mm mis-match is a bit suspect.

Before accepting that at face value and deciding all of the rotors are warped let me ask: Does the truck get driven a lot or does it often sit? When you drive it would you usually drive around town or out on the highway?

When you park the pads sit against the rotors and moisture / rain can cause the pads to rust to the rotors. Often this causes the pad deposits on the rotors to become uneven and a pulsating brake pedal results. Sometimes the "repair" is as simple as going out and bedding in the pads. I have this happen with my "daily" driven since it often sits for 5-10 days at a time and I commute in at 5:30am so I basically never use the brakes.

[nagooro]

Should anyone find this thread helpful in the future. I dropped off my truck at Minute Muffler Brake & Wheel (32nd ave NE) at 8am today. They took it for a road test and inspected all the brakes, ended up deglazing the front pads and using a new hardware kit as the current one was old/rusting. Got a call just after 10am letting me know the truck was ready; total cost of $103. Northstar Ford's diagnosis fee was more than the repair :banghead:

Drove the truck home, brakes felt great and zero squealing.

:thumbsup: for Minute Muffler on 32nd ave.





Originally posted by Zero102


That sounds like a completely plausible explanation for the problem. The 4mm vs 6mm mis-match is a bit suspect.

Before accepting that at face value and deciding all of the rotors are warped let me ask: Does the truck get driven a lot or does it often sit? When you drive it would you usually drive around town or out on the highway?

When you park the pads sit against the rotors and moisture / rain can cause the pads to rust to the rotors. Often this causes the pad deposits on the rotors to become uneven and a pulsating brake pedal results. Sometimes the "repair" is as simple as going out and bedding in the pads. I have this happen with my "daily" driven since it often sits for 5-10 days at a time and I commute in at 5:30am so I basically never use the brakes.

I drive the truck <2hrs per day, all city driven. Last time it was parked for an extended period of time was in June (5 days), I also park in a heated underground parking lot.

[G-ZUS]

Originally posted by nagooro
Should anyone find this thread helpful in the future. I dropped off my truck at Minute Muffler Brake &amp; Wheel (32nd ave NE) at 8am today. They took it for a road test and inspected all the brakes, ended up deglazing the front pads and using a new hardware kit as the current one was old/rusting. Got a call just after 10am letting me know the truck was ready; total cost of $103. Ford's diagnosis fee was more than the repair :banghead:

Drove the truck home, brakes felt great and zero squealing.

:thumbsup: for Minute Muffler on 32nd ave.






I drive the truck &lt;2hrs per day, all city driven. Last time it was parked for an extended period of time was in June (5 days), I also park in a heated underground parking lot.

Ravi FTW :thumbsup:

[Dumbass17]

Wow.
Good to hear the OP saved ~$1500:thumbsup:

[revelations]

Holy fuck .... wow on Ford:nut:

[gretz]

awesome, glad you didn't get taken by the crooks, another case of same shit different pile from dealership experiences

What dealership so we can help people avoid having the same experience?

[nagooro]

Originally posted by gretz
awesome, glad you didn't get taken by the crooks, another case of same shit different pile from dealership experiences

What dealership so we can help people avoid having the same experience?
Northstar Ford in Crowfoot.

[darthVWader]

Now head to the Stealership and get your diagnostic fee ($150) back.

[nzwasp]

Are shop supplies a % of the total cost? They seem to be higher every time I see a high quote.

[Seth1968]

Holy shit.

I'd consider going to the media about this.

[gretz]

Originally posted by Seth1968
Holy shit.

I'd consider going to the media about this.

Phhhh... I can't tell you how many horror stories i've witnessed / been involved in... Tip of the iceberg, nothing to see here

I have never paid a dealership a cent, especially when they come back and say "oh, you brought it in for xxx, it needs everything and we can't release it as it is unsafe for the road, do you want us to book you in?"

[redblack]

Ford not built tough

[Seth1968]

Originally posted by Seth1968
Holy shit.

I'd consider going to the media about this.



Originally posted by gretz


Phhhh... I can't tell you how many horror stories i've witnessed / been involved in... Tip of the iceberg, nothing to see here

I have never paid a dealership a cent, especially when they come back and say &quot;oh, you brought it in for xxx, it needs everything and we can't release it as it is unsafe for the road, do you want us to book you in?&quot;

Going to the media would be for the benefit of the majority that aren't in the know like yourself.

[duaner]

Seems like a good place to ask this:

My front pads are down to 4mm on my Flex and Woodridge has quoted $600.70 for new pads and rotors (too thin to turn)--$220 labour; $95 pads; $142.85 x 2 rotors.

Does that seem reasonable?

[nzwasp]

Originally posted by duaner
Seems like a good place to ask this:

My front pads are down to 4mm on my Flex and Woodridge has quoted $600.70 for new pads and rotors (too thin to turn)--$220 labour; $95 pads; $142.85 x 2 rotors.

Does that seem reasonable?

You could always price out the parts at napa, im not sure what dealer markup is though.

Whats their labour rate? $110 an hour?

For example:

http://www.canadiantire.ca/en/search-results/automotive.html?vehicle=eyJsb2NhbGUiOiJlbiIsImVwaWNvckVuZFBvaW50IjoiL2F1dG9wYXJ0cyIsInNlYXJjaFR5cGUiOiJ2IiwieWVhciI6IjIwMTQiLCJtYWtlIjoiRk9SRCIsIm1vZGVsIjoiRkxFWCIsImVuZ2luZSI6IlY2LTM0OTYgMy41TCBET0hDIiwiY2F0SUQiOiI1IiwiZ3JvdXBJRCI6IjI3In0=

this is for a ford flex 2014 front rotors and pads.

When I replaced my nissan pads it took me about 45 mins and I was learning for the first time.

I dont know how long it takes to replace rotors.

[RLK]

Lets look at this situation from a different angle.

Why do you keep on getting brake pulsations? When a rotor develops run-out the high spot will contact the pad. The pad will transfer material onto the rotor, this material will build up on the rotor face. When you apply the brakes the pads will catch on this build up and that is what causes the juddering.

Brake technology has changed a lot from the introduction of ceramic pads. Ceramic pads run hotter and cause cementite on the rotor that cannot be machined out. Cementite will cause rotor run out and eventually a pulsation. Its sad because one of the only reasons why rotors still get machined, especially in dealers is because of the flat rate pay system. The tech will make more money machining the rotors that replacing them. Even though they know the rotors are going to start pulsating again. Don't blame the tech, blame the dealer they will fuck over the tech and the customer any time they can for their own benefit.

When you got your brakes deglazed, all that happened was that built up pad material on the high spot of the rotor got knocked down and re-distributed. Your rotors still have a .006" run out. You will get another pulsation in a few thousand km's because you didn't fix the original problem. I'd say you have rust build up on the hub face that is inducing run out on the rotor.

You took your truck to the dealer, at the dealer for the most part you get oem service parts. They are expensive but the best parts you will buy. Your truck has expensive brakes on it. Napa premium rotors for the front are $186 each. The ultra premium ones are $256 each, the ultra ones are about the same price as the ford ones. The rear rotors are $195 each. Front pads $172 rear pads $126. So your looking at over a thousand dollars for decent aftermarket parts.

I do not work for ford or any dealer, I loath dealers. But I'm going to have to agree with the tech from ford. They provided you with the best long lasting repair. Not just a band aid.

The service writer at ford did a shitty job explaining to you what your truck needs and why. Again, not surprising seeing that it is a dealer.