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ricosuave
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School me in home security options and prices quote:

Hi all,

I'll be moving to a new home at the end of March, and I think I'd like to get some home security for it.

I have searched here, and the general consensus for paid services seem to come down to Vivint and United.

I was wondering if anyone has used either recently, and can either comment on their services, or the price that they pay. In fact, if anyone here has an in with either, or any other company, I'd love to hear about it.

I really don't know much about these systems, as I've never had one, so please, share your real world experiences in what companies to use, who to avoid, and what type of equipment and services they offer.

Thank you.

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ShermanEF9
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quote:

are you looking for a monitored system, or do you care about that? would self monitoring be an option for you?

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Old Post 02-21-2017 02:37 AM
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Thaco
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quote:

play hardball with vivint, you can get full service for minimal dollars if you do... work them down like crazy before the install, then when the gaurantee period is almost up, tell them it costs too much and come rip it out, they'll drop it more, a buddy got the full package for very very cheap.

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User title molested by Rage2.

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ricosuave
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quote:

Originally posted by ShermanEF9
are you looking for a monitored system, or do you care about that? would self monitoring be an option for you?



self monitoring would be fine I think

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Old Post 02-25-2017 05:02 AM
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ShermanEF9
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quote:

Originally posted by ricosuave


self monitoring would be fine I think



Look at maybe getting a DMP system installed. they are well priced and offer a ton of options.

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Old Post 03-01-2017 01:28 AM
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The_Rural_Juror
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quote:

Any recommendations for installers?

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TYMSMNY
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quote:

I'll PM you an installer. Does Residential and Commercial.

edit: has chosen not to receive private messages or may not be allowed to receive private messages. Therefore you may not send your message to him/her.

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Old Post 03-01-2017 08:09 AM
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The_Rural_Juror
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quote:

PM isn't disabled.

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Old Post 03-01-2017 12:54 PM
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ricosuave
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quote:

Originally posted by TYMSMNY
I'll PM you an installer. Does Residential and Commercial.

edit: has chosen not to receive private messages or may not be allowed to receive private messages. Therefore you may not send your message to him/her.



send me that info, and still looking for more opinions

thankks

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Old Post 03-07-2017 05:31 AM
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TYMSMNY
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quote:

can both of you send me a PM... or a mod look into why I can't PM them? Thanks.

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spike98
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quote:

Id like some info as well. This vivint system is a steaming pile and i am getting close to the end of my contract. I will be able to terminate and keep the hardware so i might be able to leverage the already installed stuff and go self monitored.

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Old Post 03-07-2017 05:49 PM
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The_Rural_Juror
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quote:

PM to tymmmmmmmm sent.

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riced
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quote:

I've been with Vivint for about 2 years now - pretty close to the same time we moved into our new house.
I've had zero problems with them - a little pricey but the service has been excellent. I pay $50/month. I got the Panel, an indoor camera, doorbell camera, all sensors for the main floor and basement. Free installation. No activation fee.

We had one alarm go off shortly after we left the house - immediately the notification went off on my phone and Vivint was calling me at the same time. They asked if everything was OK - I told them we just left the house and we were turning around to check. They stayed on the phone and said if someone or something is happening, they were ready to call the police. The entire time I went into check the house, they were on listening.

Everything ended up being OK - must have been a shadow that tripped something in the window or something but the speed and service was great.

All other times I had questions/issues - they resolved it either through the phone or sent a tech out to get it fixed same day.
A few issues I had:
- Sky Panel was slow and lagging. They rebooted and sent an update. Fixed over the phone.
- Updated to Shaw 150 Modem. Sky Panel wouldn't connect. Tech came and gave a new router to connect to.

Overall - pretty happy with them. No complaints thus far.

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