Originally posted by revelations
-When Windows updates shit the bed on a workstation, who gets called?
-When printers fuckup themselves or better yet their drivers get fucked, who gets called?
-When a HDD decides to pack it in on a server, who will replace the unit and/or restore from backups? (Raid 1 or otherwise)
-When a ransomware bug knocks out a WS, who gets a call?
-When another company fucks things up, who gets to come in and fix their shit? (eg. after a shaw/telus/IP phone provider visit to the business)
BTW - not everyone will have their data on a cloud, even if they can. Many people want their data in the office and nowhere else (except one one client I know carries a USB backup drive home each week).
There will always be a need for human intervention when dealing with complex systems. Yes the need number of staff has been dramatically reduced by way of process changes but imperfect mechanical and electrical things designed by imperfect humans will always find a away to break down.
I deal with SMB clients, so this is what I see from my biased perspective. Those dealing with Enterprise level systems will undoubtedly see the greatest changes as the savings/automation/outsourcing potential there are quite substantial.
Sure, desktop support will always be around, but with things being way more reliable than they were 10 years ago, the amount of work is dwindling, and why desktop support is such a saturated field these days.
Calgary is a bit of an outlier in regards to slow adoption of new technologies such as cloud infrastructure primarily because of O&G being stubborn dinosaurs that resist change. Every year we add more and more "dinosaur" companies as customers from SMB all the way up to enterprise who have full on processes to vet out cloud providers, so while O&G isn't moving forward today, they will eventually do so along with the rest of the dinosaurs that are moving forward today.
IMO it's downhill from here, demand will continue to drop, supply goes up, and salaries/contract rates goes down in traditional IT. At some point, a significant amount of traditional IT skills will be automated in Calgary, just like it has everywhere else. Just look at California's average IT salaries, it's tanked hard in the last decade.
Another good example of automation at the enterprise level destroying IT jobs, AWS has a really small # of IT staff with 0 on site. Everything is automated to the point where 2 IT guys visit a data center once a week and has a list of things to swap out due to hardware failure. That's ~30 IT guys world wide handling servers that host a significant portion of the internet today. The servers generate the inventory that needs replacement, and they swap it. It's ridiculous.
Originally posted by SEANBANERJEE
I have gone above and beyond what I should rightfully have to do to protect my good name
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