So as someone who has been directly affected by over booked flights twice here's my take on it
Flight 1 - Business trip, tried checking in online, couldn't do it, said I had to checkin at the airport on the morning of the flight. Get to the airport, checked in but no seat or row assigned. Go through security and talk to the gate attendant, got told that I'm on standby due to over booking. Air Canad overbooked the flight so bad they actually had to change the plane to accommodate everyone. I got on this flight but it was annoying as hell
Flight 2 - Again business trip, this time with a group of colleagues, coming back from Edmonton. Flight overbooked but this time we couldn't get on. We received a voucher for $400.00 for any Air Canada flight in the next year, non transferable and the full value had to be used in order to redeem it, before taxes. So if a flight was 399 before taxes, nope can't use the voucher tough luck
Anyways, it's complete bullshit, the fact he received a ticket with a seat and row number states that he should have been on the flight. United could have pulled people from other cities, the employees are not more valuable than the people who pay actual money for a ticket, it doesn't matter what class you purchase. What if he was a surgeon and had to get the next flight out and that's all that was left for tickets?
Last edited by adam c on 04-11-2017 at 02:57 PM
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