Originally posted by RickDaTuner
If it's a decent dealership, it all comes down to what failed and how it failed.
I'd see tons of modded trucks back in Ford world, but would never deny anything based on just seeing a mod done.
If a guy brought in his car with an exhaust and intake, but had a cel for evaporate code, for sure I'd put the repair through.
But if a guy came in with the same mods and a cat inefficiency code, then I'd be a little more reserved in putting that through. Here in Canada we have CANVAP, it's the mitegating party that deals with all consumer complaints, and is the Supreme Court of all warranty decisions. Most shady dealerships will bully you into a customer pay repair, because it absolves them of the responsibility of potentially having a claim rejected by the manufacturer, and also gives them better profit margins. The other side of warranty claim denials is that dealerships get audited frequently from the manufacturers, this is to keep them in check and prevent the dealer from putting in false warranty claims for profit. In these audits if the technician working on your car didn't follow protocol 100% they will get a charge back on the work performed. I have seen personally a charge back for over $400k from the manufacturer to the dealer. That makes some service departments very fickle in giving out warranty.
My advice is that; if your going to mod a car under warranty, then you better be aware of what that mod will affect on your car, both the good and the bad, you can't just go on slapping parts because you're blinded by the madd hp it's going to give you. Then be prepared to tomhave what ever break, break. If the competent is too costly or to complex for you, then keep it stock.
As mentioned though, if it's a dealer backed part, then mod away!
Totally 100% agreed. And I don't look at dealers or manufacturers as evil for getting their backs up over modded vehicles. We as tuners choose that risk.
Report this post | IP: Logged