Removed the lock from my phone. Paired it again fine. Read the Homekit code again and that went fine, the lock is added to the Home app automatically. Works fine via Bluetooth with the Home app or Sense. Tried to get through remotely via my cell network, nothing. How do I know if remote access is on or off for homekit? I couldn't find the toggle switch. I'll have to ask Schlage WTH is going on.