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BensonTT
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Dyson Warranty question?? quote:

Has anyone dealt with Dyson warranty? Is it a painless process like Apple? My 1 yr old vacuum is already broken.

Last edited by BensonTT on 03-12-2017 at 07:13 PM

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GingeRRRBeef
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quote:

I had one break that I used for like 2 years last year. I called Dyson's support line and they made an appointment for me at their local service center in the SE. No charge or anything. Super painless process.

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BensonTT
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quote:

^^ Awesome! Thanks man..

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NoSup4U
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quote:

They will also send you a prepaid shipping box if you don't feel like driving to the repair shop.

Last edited by NoSup4U on 03-12-2017 at 11:08 PM

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Sugarphreak
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quote:

My power-head broke within the first year of owning my Dyson, I was a bit worried it was going to be a PITA because it was a refurbished unit. I called them up about it, and they didn't even ask me any questions about my ownership... they just grabbed my address and sent me a new one ASAP. Great customer service, they really stand behind their products.

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BensonTT
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quote:

Originally posted by Sugarphreak
My power-head broke within the first year of owning my Dyson, I was a bit worried it was going to be a PITA because it was a refurbished unit. I called them up about it, and they didn't even ask me any questions about my ownership... they just grabbed my address and sent me a new one ASAP. Great customer service, they really stand behind their products.



That's awesome! I was kinda worried because most of the Dyson warranty review online has been really negative lol..

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Amysicle
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This was probably about 7 years ago, but the clutch in my Dyson burnt out (I forgot what they wrote exactly on the service ticket) after about 3 years. They sent a pre-paid Purolator box to me. Had it picked up and returned fixed at no charge for shipping, material or labour in just over a week. It was really no hassle at all.

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