So, I have been attempting to answer my question about starting a business while receiving EI.
I should warn that this appears to be a very individualized process, and that my situation may be different than yours. I can only tell how it is working for me.
1) I attempted to get my answers in person from the Service Canada staff at the Harry hays building downtown. they told me to use the 1-800 number and do the 0-1-0-1-0-1-0 . . . trick until I was placed in the queue. The Gentleman there was very friendly, but unable to be helpful.
2) I called the 1-800 number and did that trick for about ten solid minutes before being put into the queue. The announcement told me it would be approx 45 minutes to wait. It was actually less, around 30 minutes.
3) First agent was happy to answer my questions on a hypothetical basis without any identification, however, it soon became apparent that this wasn't going to get me the answers I needed. So we went through some identity verification, and he assisted me in verbally filling out a form declaring myself to be self employed. If you google "Self employment form" you may be able to find it. The agent was quite helpful with the answers as well. I had several questions for him on some of them, maybe I'm slow? Keep in mind, he's not able to technically advise you on how to strategically fill out that form, but he can give examples or respond to examples. He did need to place me on hold a couple of times, which slowed everything down. Anyway, he was helpful, which was nice.
4) he needed to transfer me to a second agent, to make a determination. I guess that agent is a specialist in self employment issues? That agent had a small number of additional questions, and then placed me on hold while she worked.
5) the second agent said my specific situation was "outside her authority" and had to transfer me to a third agent. That agent verified some of the previous information and told me that they would be able to make a determination on my case immediately. I was then placed on hold for another 15 minutes.
6) the third agent determined that in my case, my self employment is "minor in extent" and thus, I DO qualify to continue receiving EI while being self employed. I am required to report any earnings and hours worked on my regular reports.
7) the same third agent took my current report over the phone so that I would not have to do it online for this reporting period. Honestly, I think I'd prefer to do it online, but she seemed to think that was the best plan.
8) all done. Total time on the phone call was One hours and Fifty One Minutes. Overall, I was impressed with the helpfullness of the people I spoke to, but I'm not that impressed with the process. I don't know what's going on behind the scenes, but clearly something is pretty messed up with the system.
Anyway, my advice for anyone who might be in a self employment situation is to take the time to get in touch with the people on the phone. DON'T just click the box on the weekly reports and hope for the best.
I guess if anyone has any questions about this, I can try to answer them, although I am no kind of expert, and I wasn't able to find any other useful informational resources online.
Happy Tuesday and