Originally posted by gwill
It is normal for property managers to deny this info. There are foip laws they need to follow but most of the time they claim the board doesnt want their info released when thats not always the case. Technically every board members info is recorded with the govt but as far as i know this isnt accessible by just anyone.
You'll need to be more pro active as an owner. For example if youve attended your agms you would have met the board members on multiple occassions. Get their info then.. or knock on doors. You need to be more dilligent on complaints and advising your tenants to document the noise, call police/bylaw everytime and to lodge a complaint with your board every single time.
I mentioned in my original post, but unfortunately I live in Toronto now so going door to door is not an option, nor am I able to attend the AGMs. We have logged the noise disturbances over the last 3 months and have already shared that with the property manager. I've also asked them to record the noise on a few occasions although that isn't as clear. The property manager said she didn't need me to send those to her. I've informed my tenants to call bylaw every time now.
Thanks everyone for the info. Just to be clear, the fine is to the owner, not the tenants, which should light a fire under him to deal with the tenants. I actually know the owner when we both lived in these units, he lives in Winnipeg now. I messaged him when this was first an issue and he told me a property company was managing the property for him now and they'd contact me but the never did.
I'm waiting for the property manager to contact me so I can ask her why there has only been two warnings and no fines issued, and to confirm a fine will be issued next. I also will ask her to have the board contact me if possible and if not, pass on my letter highlighting the situation to them. In the meantime, I'm going to email her every day there is an issue and have my tenants call the bylaw with every issue.
Thanks for the advice, I'll share updates as they come, hopefully it'll help whoever else has to deal with garbage like this.
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