eBay Problems

[Toms-SC]

Bought a product, vendor shipped it and it got lost in transit the one time I use USPS. The tracking number shows it has been received, where I don't know.

The vendor says he is looking into it, but its been a week.

So what the hell do I do?
A) Ask for money back
B) Do I report the package missing some how?

What do I do?

:banghead:

[rith]

you may have gotten scammed also..... im pretty sure the USPS tracking#'s dont have the destinations listed on them. He could have given you a tracking # for another package going to uh florida.

[Toms-SC]

Label/Receipt Number: EQ45 5722 162U S
Status: Delivered Abroad

Your item was delivered in CANADA at 8:44 am on May 10, 2006.

Label/Receipt Number: EQ45 5722 162U S
Detailed Results:

Bullet Delivered Abroad, May 10, 2006, 8:44 am, CANADA
Bullet At Foreign Delivery Unit, May 10, 2006, 7:30 am, CANADA
Bullet Attempted Delivery Abroad, May 09, 2006, 5:26 pm, CANADA
Bullet Out of Foreign Customs, May 06, 2006, 10:11 am, CANADA
Bullet Into Foreign Customs, May 04, 2006, 9:27 am, CANADA
Bullet Arrived Abroad, May 04, 2006, 9:27 am, CANADA
Bullet International Dispatch, May 03, 2006, 7:10 pm, SEATTLE AMC
Bullet Enroute, May 03, 2006, 5:47 pm, SEATTLE, WA 98158
Bullet Acceptance, May 03, 2006, 1:37 pm, SEATTLE, WA 98155

[clem24]

Of the 400 times or I've shipped with USPS, only ONE has gotten lost, and that package was actually sent to a destination to the US on my behalf. I've yet to have one actually gone missing coming to Calgary. Of the 4 times I shipped Fedex, they "lost" a $1,200 package (ended up paying me out). I am pretty sure they stole it cause they knew the contents (rare slot cars).

Before we jump to conclusions, we need more info: how's the vendor's feedback? Does he have a copy of the shipping documents? Receipt showing where/when package was shipped? What was the package worth, insured? What method? Lots and lots of info needed.

EDIT: LOL, someone posted as I was typing.

Anyway, I shipped EMS once from Japan. However, the sender mislabelled it and it got sent back to him. The tracking info showed exactly what you show: that there was an attempted delivery, but then it got "accepted', but in fact, it was actually being returned to Japan.

Pick up the phone and call Canada Post. Have tracking # ready. They will know what happened to it, since they handled the package last.

[Go4Long]

go to your post office(whichever one usually gets your packages) and ask them if they have something for you. I have gone to mine more than once to pick something up and ended up with them having two or three things there for me. it's up to the postman to put the delivery notice in your box...and often they don't.

[CaptainReboot]

My buddy had his ipod missing for over a month.

It just disappeared. UPS called him and everything, but nothing happend. He contacted the seller and the seller said he would "look into it"

He finally contacted the guy back almost two months after it was shipped and threatened to take action with Paypal.

Got a brand new ipod in a week.

Not saying that would be recommended, but you may have to get your hands dirty if the problem persists.

Another guy I know had his package end up in Ohio for some reason.

[rith]

I think that just means they delivered to Canada Post who then delivers it.


Originally posted by Toms-SC
Label/Receipt Number: EQ45 5722 162U S
Status: Delivered Abroad

Your item was delivered in CANADA at 8:44 am on May 10, 2006.

Label/Receipt Number: EQ45 5722 162U S
Detailed Results:

Bullet Delivered Abroad, May 10, 2006, 8:44 am, CANADA
Bullet At Foreign Delivery Unit, May 10, 2006, 7:30 am, CANADA
Bullet Attempted Delivery Abroad, May 09, 2006, 5:26 pm, CANADA
Bullet Out of Foreign Customs, May 06, 2006, 10:11 am, CANADA
Bullet Into Foreign Customs, May 04, 2006, 9:27 am, CANADA
Bullet Arrived Abroad, May 04, 2006, 9:27 am, CANADA
Bullet International Dispatch, May 03, 2006, 7:10 pm, SEATTLE AMC
Bullet Enroute, May 03, 2006, 5:47 pm, SEATTLE, WA 98158
Bullet Acceptance, May 03, 2006, 1:37 pm, SEATTLE, WA 98155

[gpomp]

according to canadapost:

2006/05/10 09:07 CALGARY, AB Arrived at delivery office
2006/05/10 08:44 CALGARY, AB Item successfully delivered to Receiver's address RC0705
2006/05/10 07:30 CALGARY, AB Item out for delivery
2006/05/09 17:26 CALGARY, AB Arrived at delivery office
2006/05/08 17:00 RICHMOND, BC Item is enroute to the Delivery Office
2006/05/08 13:35 RICHMOND, BC Item is enroute to the Delivery Office
2006/05/04 09:27 VANCOUVER, BC International item has arrived in Canada
2006/05/04 09:24 International item has arrived in the destination country
2006/05/03 19:57 International item has left the origin country
2006/05/03 19:10 International item has left the origin country and is en route to Canada
2006/05/03 13:37 International item has been posted in origin country

[Toms-SC]

Go4Long, rith, gpomp

Thank you! I called my local post office and its not sitting there so she is calling around for me. Thank you thank you!

[Toms-SC]

Just got off the phone and they cant find it

[xin]

Email the seller again. If he doesn't respond in timely manner then just report to eBay for item not received. Too much bullshit happening on eBay these days. If his feedback is good then maybe something happened in between but waiting for over a week is unacceptable. Heres the link:
http://pages.ebay.com/securitycenter/

[Toms-SC]

Well I just learnt something.

If you miss your package it goes to your local post office. From the office if you do not claim it, it goes to Puralator. From Puralator is gets shipped back to the sender.

The more you know!

[gatorade]

what method did you ship this item? usps global priority mail?

[Toms-SC]

Originally posted by gatorade
what method did you ship this item? usps global priority mail?

Yes sir

[tmackbabe]

contact ebay about it, if you dont get your product within 30 days of purchase they refund your money. I don't know what the value of the item is but, if you bought it on yor credit card you have insurance upto $1000.00 dollars. call you bank explain what has happened and CONTACT EBAY. Most of all call the seller and try work something out, if all else fails leave major back feedback. Tip, always pay the insurance when purchasing an item, ebay is more likely to help you if the insurance was payed a long with shipping.