GITRDUN
09-19-2006, 08:22 PM
*long read, coles notes at the bottom*
Just wanted to write a quick review on this local detailing shop, because their level of service is absolutely outstanding!
First of all, I am extremely anal about my car. I worked hard to get it, and work hard to keep it in immaculate condition too. The smallest imperfection just kills me.
So I brought the car in to Ziebart last week to do some end-of-season detailing, before storage. More precisely, I had some little pieces of tar here and there on the paint and also needed a fresh coat of wax.
After waiting around for pretty much the whole day, the car was done, but the individual working on my car missed a few spots of tar. And by the time I noticed, he was gone for the day.
Jay at the shop quickly looked at my car and took it right back in to finish it. After about 1hr, I go look at the car which seems pretty well done to me. Unexpectedly, Jay apologizes and asks me to come in again to have the job done all over again. He then points out some minor remains of tar (I'm talking borderline-microscopic here) on the hood area. I would probably never have noticed them, and even if so, I would have dismissed them as too minor to worry about.
Regardless, I came back a week later, and Jay personally re-did the entire job of removing the tar, engine bay shampoo, exhaust tip polish and a final coat of wax. The car looked like it never came out of the showroom since 2002. And I got a great deal too to make up for having me come in twice to do the job.
I usually don't go out of my way to give praise, however I am blown away by my experience at Ziebart, and will recommend them to anyone. Most places would not have gone the extra mile of doing the work twice in order to make sure it's 100% perfect. They usually brush it off as nothing and then take your money. This certainly wasn't the case with Ziebart.
Coles Notes: for your future detailing needs, go to Ziebart, mention to them Alex with the yellow Vette referred you, and enjoy high quality workmanship from a shop that over-exceeds the expections of even the most demanding customers.
Two thumbs up guys! :thumbsup: :thumbsup:
Just wanted to write a quick review on this local detailing shop, because their level of service is absolutely outstanding!
First of all, I am extremely anal about my car. I worked hard to get it, and work hard to keep it in immaculate condition too. The smallest imperfection just kills me.
So I brought the car in to Ziebart last week to do some end-of-season detailing, before storage. More precisely, I had some little pieces of tar here and there on the paint and also needed a fresh coat of wax.
After waiting around for pretty much the whole day, the car was done, but the individual working on my car missed a few spots of tar. And by the time I noticed, he was gone for the day.
Jay at the shop quickly looked at my car and took it right back in to finish it. After about 1hr, I go look at the car which seems pretty well done to me. Unexpectedly, Jay apologizes and asks me to come in again to have the job done all over again. He then points out some minor remains of tar (I'm talking borderline-microscopic here) on the hood area. I would probably never have noticed them, and even if so, I would have dismissed them as too minor to worry about.
Regardless, I came back a week later, and Jay personally re-did the entire job of removing the tar, engine bay shampoo, exhaust tip polish and a final coat of wax. The car looked like it never came out of the showroom since 2002. And I got a great deal too to make up for having me come in twice to do the job.
I usually don't go out of my way to give praise, however I am blown away by my experience at Ziebart, and will recommend them to anyone. Most places would not have gone the extra mile of doing the work twice in order to make sure it's 100% perfect. They usually brush it off as nothing and then take your money. This certainly wasn't the case with Ziebart.
Coles Notes: for your future detailing needs, go to Ziebart, mention to them Alex with the yellow Vette referred you, and enjoy high quality workmanship from a shop that over-exceeds the expections of even the most demanding customers.
Two thumbs up guys! :thumbsup: :thumbsup: