Carboy
10-22-2006, 11:36 AM
On Sept. 18th, I bought a 2007 Suzuki SX4 at the Richmond Suzuki in Richmond, BC. I also introduced my friend Mr. Chen to Richmond Suzuki where he bought a same car.
When I bought the car, the salesmen solicited me to install an immobilizer which cost me $500. They told me it was an ¡°original Suzuki made¡±, which was the reason I wanted to install one. They said, after installing the immobilizer, my car will be safe, even someone duplicate my key, he can't start my car.
When I got my car, I found a hole was drilled on the steel wheel cover and a LED light was installed in the hole. Obviously the immobilizer is not "original Suzuki made". But this is not the biggest problem.
Several days later, I spent $3 duplicating a new key. I was surprise to find that I could use this key to drive my car completely! That means the so call immobilizer is a fake one at all. I had a 2002 Jetta with immobilizer before, and have a 2000 Beetle, they can't be started using a duplicated key.
I went back to the Richmond Suzuki several times. The salesman Tony Tse said it is normal. I talked to the manager Ron Fong, he wanted me to leave my car at their place to have the immobilizer changed. But I have lost my confidence. I'm angry at their cheating behavior; it is totally not acceptable. Besides, I need my car to do delivery every day, I can't afford stopping working a day. In the mean time, My friend Chen have left his car at Richmond Suzuki couple days to have the fake immobilizer changed, he is angry for spending so much time in this.
Now what should I do?
When I bought the car, the salesmen solicited me to install an immobilizer which cost me $500. They told me it was an ¡°original Suzuki made¡±, which was the reason I wanted to install one. They said, after installing the immobilizer, my car will be safe, even someone duplicate my key, he can't start my car.
When I got my car, I found a hole was drilled on the steel wheel cover and a LED light was installed in the hole. Obviously the immobilizer is not "original Suzuki made". But this is not the biggest problem.
Several days later, I spent $3 duplicating a new key. I was surprise to find that I could use this key to drive my car completely! That means the so call immobilizer is a fake one at all. I had a 2002 Jetta with immobilizer before, and have a 2000 Beetle, they can't be started using a duplicated key.
I went back to the Richmond Suzuki several times. The salesman Tony Tse said it is normal. I talked to the manager Ron Fong, he wanted me to leave my car at their place to have the immobilizer changed. But I have lost my confidence. I'm angry at their cheating behavior; it is totally not acceptable. Besides, I need my car to do delivery every day, I can't afford stopping working a day. In the mean time, My friend Chen have left his car at Richmond Suzuki couple days to have the fake immobilizer changed, he is angry for spending so much time in this.
Now what should I do?