View Full Version : Shaw Digital connect fee

04-12-2007, 10:30 PM
not too sure if this post belongs here, if not can you please redirect it to the proper area. Thank you

So I decided to get the digital box so I can see PPV, mainly UFC fights. Bought it and got it connected to see the the fight. When I got my bill, they charged me $98 for a connection fee. Is this correct? I haven't called them yet becuase I just wanted some feed back, cuz I'm not to impressed. I was thinking about threatening them by taking my business to Telus if they don't waive the fee. Just wanna know if anyone has done this and won before I try.

Thank you

04-12-2007, 10:42 PM
When I bought mine from Future Shop there was no connection fee and I don't recall the fee being waived for any reason either.

04-13-2007, 04:30 PM
$98 is the price of the digital box.
How did you get the box? They don't give them out for free :)

04-13-2007, 04:56 PM
yeah, it's not the connect fee, it's the price of the box.

04-13-2007, 06:43 PM
LOL. Yeah, there's no connection fee. I work for a company that sells shaw products and services.

04-13-2007, 06:57 PM
Originally posted by malbadon
$98 is the price of the digital box.
How did you get the box? They don't give them out for free :)

Paid for it by debit. I"ll call them see what is up.

04-14-2007, 03:04 AM
So you were charged $98 twice?
or a one time charge?
I'll go with everyone here and say you were charged for the box and not the connection fee.

07-02-2007, 08:42 PM
how do i get ufc in hd, i just bought the box and can't find it. i know bell has the ppv in hd does shaw???

07-03-2007, 12:52 AM
dont think so ^^

07-03-2007, 05:48 PM
it doesn't sound like they do, but the are looking into it

07-03-2007, 09:02 PM
i had the samething happen to me. I called them and what it was is the $98 i paid up front on the box, they put that towards the bill instead. So say your bill is $198 for cable and ppv, the take the $98 you pay and put that on the bill as a credit instead then charge you $98 for the box. It's all paperwork essentially but it is correct in the end. I called Shaw and that's what they told me and went over the bill with me.