Anyone Else Having Google Issues?

[BrknFngrs]

Anyone else unable to connect to google and gmail tonight? Any other site works for me but these two are causing issues along with signing into msn using my gmail account.

[spikerS]

yeah, thought it was my internet connection tho....

[Stephen81]

msn and facebook aren't working for me

[dr_jared88]

ditto to all three not working. what provider are you using. im using telus :thumbsdow

I haven't been able to use any of the three since i got home at 5:30 :(

[Stephen81]

telus as well. i think it's only been down for me for the past hour or so. i used facebook after school today. thank god beyond.ca still works haha

[dr_jared88]

lol, no kidding. facebook was working after school now that you mention it, but google was intermitted, and msn hasn't worked at all.

fricken telus. i wish i could use a different provider but i'm stuck with adsl :(

[Dj_Stylz]

I cant get onto msn or anything. Just beyond. Fuck i hate telus! WTF is going on with this.

[Stephen81]

haha, i should just go to bed because i work early. i don't even need to use facebook or msn but now i'm just too stubborn to give up trying

[spikerS]

Tracing route to www.l.google.com [72.14.253.147]
over a maximum of 30 hops:

1 1 ms <1 ms 1 ms 192.168.0.1
2 16 ms 16 ms 15 ms xx.xxx.x.x
3 13 ms 14 ms 15 ms 154.11.214.1 <-----this is the TELUS substation.
4 36 ms 35 ms 36 ms CLGRAB31BR01.bb.telus.com [154.11.10.169]
5 37 ms 35 ms 35 ms 204.225.244.69
6 35 ms 36 ms 36 ms 204.225.243.22
7 35 ms 35 ms 35 ms 204.225.243.25
8 35 ms 33 ms 35 ms 72.14.197.217
9 35 ms 35 ms 35 ms 72.14.233.54
10 40 ms 38 ms 38 ms 72.14.239.12
11 39 ms 40 ms 39 ms 216.239.46.211
12 40 ms 40 ms 41 ms 72.14.233.29
13 41 ms 41 ms 51 ms 72.14.233.14
14 41 ms 41 ms 41 ms po-in-f147.google.com [72.14.253.147]

Trace complete.


Does not look like it is a problem with Telus, looks like the internet servers that track domain names and IP addresses are running slow. (DNS servers)

here is another trace.

oh, wait, looks like it could be Telus after all....


Tracing route to www.msn.com.nsatc.net [65.54.152.126]
over a maximum of 30 hops:

1 1 ms <1 ms 1 ms 192.168.0.1
2 138 ms 23 ms 30 ms xx.xxx.x.x
3 * * * Request timed out. <---- this is the TELUS substation.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * ^C
C:\Users\Chris>

Best guess this is a server that is crashing or is constantly crashing. I did the second trace a few times and this is the first one that failed at that point.

[culebra]

possible DNS issue?

BTW I'm with Telus

[Dj_Stylz]

I cant load any websites other then beyond.

[Dj_Stylz]

OMG im up! haha w00t

[jdm_eg6]

my google is toast aswell, but i also have telus, it seems everything else is fine though

[Stephen81]

working for me now too

[BrknFngrs]

im on telus as well, just came back

[dr_jared88]

Originally posted by spikers
Tracing route to www.l.google.com [72.14.253.147]
over a maximum of 30 hops:

1 1 ms &lt;1 ms 1 ms 192.168.0.1
2 16 ms 16 ms 15 ms xx.xxx.x.x
3 13 ms 14 ms 15 ms 154.11.214.1 &lt;-----this is the TELUS substation.
4 36 ms 35 ms 36 ms CLGRAB31BR01.bb.telus.com [154.11.10.169]
5 37 ms 35 ms 35 ms 204.225.244.69
6 35 ms 36 ms 36 ms 204.225.243.22
7 35 ms 35 ms 35 ms 204.225.243.25
8 35 ms 33 ms 35 ms 72.14.197.217
9 35 ms 35 ms 35 ms 72.14.233.54
10 40 ms 38 ms 38 ms 72.14.239.12
11 39 ms 40 ms 39 ms 216.239.46.211
12 40 ms 40 ms 41 ms 72.14.233.29
13 41 ms 41 ms 51 ms 72.14.233.14
14 41 ms 41 ms 41 ms po-in-f147.google.com [72.14.253.147]

Trace complete.


Does not look like it is a problem with Telus, looks like the internet servers that track domain names and IP addresses are running slow. (DNS servers)

here is another trace.

oh, wait, looks like it could be Telus after all....


Tracing route to www.msn.com.nsatc.net [65.54.152.126]
over a maximum of 30 hops:

1 1 ms &lt;1 ms 1 ms 192.168.0.1
2 138 ms 23 ms 30 ms xx.xxx.x.x
3 * * * Request timed out. &lt;---- this is the TELUS substation.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * ^C
C:\Users\Chris&gt;

Best guess this is a server that is crashing or is constantly crashing. I did the second trace a few times and this is the first one that failed at that point.

ya i gave that a try earlier. thats why i assumed it's a telus problem lol. good to know other users on here know the power of trace route though

[dr_jared88]

oh and msn still isn't working for me

[signature7]

i phoned telus earlier, they said they were down for a few hours, something from last weeks upgrade but everything is working now. Beyond was the only site i could go on for a while .

[D'z Nutz]

Internet's been flaky for me all evening too. I just assumed it was related to DNS. I'm also on Telus.

[spikerS]

Originally posted by dr_jared88


ya i gave that a try earlier. thats why i assumed it's a telus problem lol. good to know other users on here know the power of trace route though

I live and die by trace route. I build/fix/troubleshoot computers as a side job. you would not belive how many problems i can solve with that one command.

[spikerS]

it is related to DNS, specifically looking up domain IP addresses as the servers are slow on that.

then, to top it off, looks like the TELUS substation server went buggy and they had to reboot it, and seems to be stable again, but the DNS servers are still VERY slow.

[BigMass]

mine is back up but it's slow. Stupid telus!

[spikerS]

Originally posted by BigMass
mine is back up but it's slow. Stupid telus!

in all fairness, telus seems to be only a small portion of the problems in this case. DNS servers for most websites are hosted on some pretty big servers that compile all web site IP addresses and effectively tell telus which way to route the packets to get to your desired web site.

I could be wrong, but i don't have another ISP account to test my theory right now.

however, having said that, no one has come on stating they have the same problem with SHAW, so it could be a problem with the smaller TELUS DNS servers.

[spikerS]

Tracing route to www.facebook.com [204.15.20.25]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 115 ms 26 ms 55 ms xx.xxx.x.x
3 16 ms 15 ms 15 ms 154.11.214.1
4 35 ms 35 ms 35 ms CLGRAB31BR01.bb.telus.com [154.11.10.169]
5 36 ms 36 ms 36 ms 204.225.244.69
6 36 ms 36 ms 36 ms 204.225.243.22
7 35 ms 35 ms 34 ms 204.225.243.25
8 34 ms 34 ms 36 ms sl-gw12-sea-0-0.sprintlink.net [144.224.113.153]

9 34 ms 35 ms 36 ms sl-bb20-sea-4-0-0.sprintlink.net [144.232.6.121]

10 55 ms 57 ms 57 ms so-3-0-0.gar1.Seattle1.Level3.net [209.0.227.133
]
11 69 ms 56 ms 67 ms ae-31-55.ebr1.Seattle1.Level3.net [4.68.105.158]

12 56 ms 56 ms 56 ms ae-4-4.car1.SanFrancisco1.Level3.net [4.69.133.1
49]
13 115 ms 214 ms 57 ms ae-4-4.car1.SanFrancisco1.Level3.net [4.69.133.1
49]
14 57 ms 209 ms 211 ms ae-11-11.car2.SanFrancisco1.Level3.net [4.69.133
.154]
15 62 ms 55 ms 55 ms te2-0.csw01.sf2p.tfbnw.net [204.15.21.86]
16 53 ms 65 ms 55 ms te2-0.csw01.sf2p.tfbnw.net [204.15.21.86]
17 63 ms 54 ms 55 ms v511.bsw01.sctm.tfbnw.net [204.15.21.61]
18 54 ms 55 ms 55 ms www-a.facebook.com [204.15.20.25]

Trace complete.

please ammend my past responce, seems like it is telus. in this trace once I hit hop #8 all addresses and IPs went quick, so the problem is telus DNS servers.

[86_lude_86]

im having mad msn issues. google and some sites still not working!

[signature7]

yeah same. msn works from time to time..the people at telus told me everything should be fine by 11 and it's 1 and im still having problems... hopefully it'll be ok later

[JordanAndrew]

ok I thought it was my internet connection that sucked but then I go to this thread and read that Telus is the one behind all of this. Surprise surprise, I hate TELUS!

[culebra]

I just checked my telus connection this morning. it's completely off. Wish i can break the 3 year deal.

[GQBalla]

no wonder my gmail wasnt working yesterday

facebook was and so was beyond.