help, I bought a sony $2800 HD TV, shaw wont activate

[HondaRice]

help, I bought a sony $2800 HD TV, shaw will not activate it for hd programming. I paid extra for the built in HD tuner. (500) I then had it mounted with the help of a few people.

Now, shaw says they have to sell me their 500 dollar HD box?!?


I thought HD with built in TUNER and HD cablecard slot was used for this?

Why do we pay so much for HD stuff then we are told you can not use the HD tuner you have to buy another 500 dollar hd box ?

whats the point of of a thin light weight tv to hang up on the wall, then have to hang up a hd box the size of a vcr? thats going to look stupid.

[pf0sh0]

what store did you buy it from?

[AllGoNoShow]

Try talking to a different service rep or a supervisor. He might be able to explain why you can't use the builtin HD tuner and have to use theirs.

I didn't even know they built in HD tuners?

[street]

fuckin kick there ass:guns: :guns:

[Eclipse_Spyder]

the hd box it 378 at a&b sound adn teh PVR is 598

[HondaRice]

best buy NE. i bought it on my best buy card on boxing day. i do not want to return it as not the TV's fault. bestbuy/shaw

Even the book it said to ask my cable company for service

Thanks for your INSTANT replies!

[pf0sh0]

Yeah.. You need shaw's HD box to get HD TV, cause shaw sends a specific signal to their own boxes.. not too sure about the built in HD..

[pf0sh0]

the hd box it 378 at a&b sound adn teh PVR is 598

go to best buy with that price.. we match it and 10% of the difference.

[HondaRice]

what a scam seriously. either put the costs of tv's down 500 or should allow cablecard or alteast make their cablebox's affordable.

i bought this tv to include in the home i am selling as a incentive.

[HondaRice]

thanks for your help i was hoping to watch north of 60 in hd (just kidding)

[Xtrema]

It's lack of research on your part.

Nobody in CANADA supports the ANY built in HD tuners.

Not every carrier in USA support built in HD tuners.

Just make sure you run a HDMI cable to your cable box and you're good to go. Shaw won't support anything but their own HD boxes because the profit margin is around 150% on these babies.


BTW, I love to hear your conversation with Shaw. I would be almost as fun as someone want to flash their VW GTI ECU with Hondata.

[BlackArcher101]

Originally posted by Xtrema
[B]It's lack of research on your part.

Nobody in CANADA supports the ANY built in HD tuners.

Not every carrier in USA support built in HD tuners./B]

Ding Ding! This problem is all your own and nothing to do with Shaw. I would be pretty pissed at Best Buy though because you've been had/ripped off. You bought this last boxing day and you are just finding this out now?

[Impreza]

The guy who sold you this TV must have a hell of a story to tell his fellow employees.

[HondaRice]

Originally posted by Xtrema
It's lack of research on your part.

Nobody in CANADA supports the ANY built in HD tuners.

Not every carrier in USA support built in HD tuners.

Just make sure you run a HDMI cable to your cable box and you're good to go. Shaw won't support anything but their own HD boxes because the profit margin is around 150% on these babies.


BTW, I love to hear your conversation with Shaw. I would be almost as fun as someone want to flash their VW GTI ECU with Hondata.

Lack of research? I research tv the TV can tell you everything about it, naturally one would assume hdtv tunner is for that.


Even when I played with the TV at a store it was picking up fox hd. and there was no box.

Shaw said this is very common and they are working with retailers to tell them to tell customers they hae to buy the box seperertly.

[HondaRice]

Originally posted by BlackArcher101


Ding Ding! This problem is all your own and nothing to do with Shaw. I would be pretty pissed at Best Buy though because you've been had/ripped off. You bought this last boxing day and you are just finding this out now?


yes, i wast in a hurry to turn on hd. i was told to wait as more channels become avialable.

[asuth077]

Originally posted by HondaRice



yes, i wast in a hurry to turn on hd. i was told to wait as more channels become avialable.

Did they upsell you on the added option? Becuase that is just bad business.

They are well aware that Shaw does not support cable cards.

[HondaRice]

Originally posted by asuth077


Did they upsell you on the added option? Becuase that is just bad business.

They are well aware that Shaw does not support cable cards.

yes indeed.

if i took it back i know they would return it. but i do not want to return the tv.

i will just by a hd box on ebay from the us, they can be added according to research, i pay about 150 for a box, shaw ads the serial number their inventory then bam.

[Greek Wizard]

Originally posted by HondaRice
i will just by a hd box on ebay from the us, they can be added according to research, i pay about 150 for a box, shaw ads the serial number their inventory then bam.

Um, If you did your research, you would know many HD boxes from te USA (yes even Motorolas) might not work with Shaw.

Either buy one from SoundsAround/Shaw, etc or look for a HDTV box seller from Canada. Search for hdkingtv on ebay, he is in Vancouver and cheap.

[MrSector9]

just make sure you call shaw first and verify this before you buy another useless piece of equipment.

[HondaRice]

Originally posted by Greek Wizard


Um, If you did your research, you would know many HD boxes from te USA (yes even Motorolas) might not work with Shaw.

Either buy one from SoundsAround/Shaw, etc or look for a HDTV box seller from Canada. Search for hdkingtv on ebay, he is in Vancouver and cheap.

http://www.digitalhome.ca/forum/showthread.php?t=26417&page=23


shaw told me comcast box will work, just make sure its on status 15 and get the serial number.

[HondaRice]

Originally posted by HondaRice


http://www.digitalhome.ca/forum/showthread.php?t=26417&page=23


shaw told me comcast box will work, just make sure its on status 15 and get the serial number. This was verified today buy 3 different CSR.

[Ajay]

Originally posted by HondaRice
This was verified today buy 3 different CSR.

I think it's in your best interest to buy a product from Shaw if you're looking for Shaw service.

No one in Canada works on a card operated system for television channels. As far as I know the only ones that do in the US is Direct TV and Dishnetwork. Basically you have a fancy slot on your TV that is useless in this country. The sales person should have informed you of this but as we all know sales people can be pretty shady.

[HondaRice]

Originally posted by Ajay


I think it's in your best interest to buy a product from Shaw if you're looking for Shaw service.

No one in Canada works on a card operated system for television channels. As far as I know the only ones that do in the US is Direct TV and Dishnetwork. Basically you have a fancy slot on your TV that is useless in this country. The sales person should have informed you of this but as we all know sales people can be pretty shady.


your right, its useless in this country. however its just the cablecard slot which is useless is actually the hd/qam tuners are also useles.



but it was actually the CSR's idea to buy it from ebay.

I have activated u.s. cables modems, verizon cdma phones, so it should be straight forward.

But like many other nerds who are not jumping on the hd bandwagon assumed the cable companies support the built in hd tuners.

[SikAssR1]

Originally posted by HondaRice



your right, its useless in this country. however its just the cablecard slot which is useless is actually the hd/qam tuners are also useles.



but it was actually the CSR's idea to buy it from ebay.

I have activated u.s. cables modems, verizon cdma phones, so it should be straight forward.

But like many other nerds who are not jumping on the hd bandwagon assumed the cable companies support the built in hd tuners.

So your a nerd?:rofl:

[jahobo]

that HD tuner in your tv is basically useless here as most ppl stated, just cause the tv has a HD tuner built doesnt mean youcan use it if the cable companies here dont support it,

its basically a scam in canada right now.

but i do know in the US my uncle does have a built in HD tuner and basically with enough research you can get signals with certain cards that HD programming is free if you know what i mean.

since canada does not have any tv company or programs that use the card service its useless and just a gimmick.


i even asked a bestbuy manager about this and he basically stated its a gimmick and canada in HIS opinion wouldnt get signals for cards anytime in the near future or immediate one at that.

[hedge]

A few points

1. It's my understanding that the CRTC did not approve cable cards.

2. I wouldn't want it anyway, most tv's don't have a digital audio output so how would you get the digital audio signal to your receiver?

3. I have 2 of the shaw cable boxes, first one I bought from shaw. second one I ebayed and registered with shaw with no problems at all, They will help you get it on their network but you get no warrantee. If you buy it from shaw and have a problem they'll replace it on the spot. If you do go ebay try to get a /2300 phase 3 model (either 6412 or 6416) stay away from the /2305 models, sometimes you can't register them.

[ecstasy_civic]

Originally posted by HondaRice
.

i bought this tv to include in the home i am selling as a incentive.

So when you sell the home, leave it and let the new home owner purchase their own cable box:dunno:

$500 bucks for a box is cheaper than $1500 for a tv.

[HondaRice]

Originally posted by ecstasy_civic


So when you sell the home, leave it and let the new home owner purchase their own cable box:dunno:

$500 bucks for a box is cheaper than $1500 for a tv.

well i guess, why not i am importng oe for only 100 dollars. beats spending 500 for the same one.

[Hakkola]

Originally posted by HondaRice

Even when I played with the TV at a store it was picking up fox hd. and there was no box.


Yes, there was, it probably was not running on shaw but on satallite though, and there is a box, you just didn't see it.

[calgary350z]

and I'am pretty sure the guy on boxing day maybe spent two mintues with you and does not even work on commision. Best Buy is strictly salary and I do not see the beniefit of bumping you to a built in tuner from a HD compatiable TV.

[Sorath]

fyi, if its not a shaw product of course it wont work, different frequencies

[KRyn]

Shaw fucking sucks for HD. Bell is the only way to go in Canada.

[slick2404]

Originally posted by KRyn
Shaw fucking sucks for HD. Bell is the only way to go in Canada.

:thumbsup: Even bell isnt the greatest, but by far the best for what we can get in canada.

From what I've read HD Tuners only work around the GTA area, they can pick up HD signals from the states. However in Calgary....nothing.

[googe]

The tuners work fine and have nothing to do with cablecard. The only thing is you need to tune to an UNENCRYPTED signal. It's like when you put on rabbit ears and tune to the local channels. If they were in HD, you would need an HD tuner to do that.

The problem is you are trying to watch encrypted, paid subscription content with it. Shaw doesn't send those out unencrypted, because shaw isn't in the business of giving away their product. So you need an account with them as well as a box capable of decrypting the signal.

Cablecard was introduced as a way that they can accomplish this, but it isn't used in canada.

[HondaRice]

Originally posted by Hakkola


Yes, there was, it probably was not running on shaw but on satallite though, and there is a box, you just didn't see it.

nope it wasnt satellite, i confirmed with them that at one time fox came for free on regular hd turners in tv's

[Xtrema]

Originally posted by HondaRice
at one time fox came for free on regular hd turners in tv's

Without a satellite or cable box?

Really? Who's relaying that signal? Sounds like he's pulling your leg again.

[RC-Cola]

Originally posted by Xtrema


Without a satellite or cable box?

Really? Who's relaying that signal? Sounds like he's pulling your leg again.

In theory you can get HD signals over the airwaves like you receive FM radio signals. Some TV stations (read public access stations) in the States do transmit HD content over the airwaves, all you need is an HD turner (which you already bought :rolleyes:) and the time to tune it in.

Realistically if you want to watch any normal HD programs (read Cable programs) sports etc you'll need to subscribe to a cable or sattelite provider.

So far in Canada, by far the best provider is Bell satelitte for the amount and quality of programing. You will need a satelitte dish, an HD receiver or HD PVR (I highly recommend) for each of you your tv's. You can run two TV off of the HD PVR from Bell, but you then lose the picture in picture capability and you can only run HD to one TV. Visions and Soundsaround often have sells or promotions for these providers, check out the flyer on Fridays.

[HondaRice]

regardless, i would like to thank everyone who replied.

I solution is to buy a hd box from the USA. ($150) mount it on the wall.

thank yo

[urban.one]

Get a big antenna and you can get HD over the air. Limited channels but then you could use your HD tuner in the TV. As other have mentioned, the card slot is useless.

And yes, you can use boxes bought on Ebay from the US. You might have to talk to a couple of CSRs to get the serial number added to the database but it will work.

[HondaRice]

Originally posted by urban.one
Get a big antenna and you can get HD over the air. Limited channels but then you could use your HD tuner in the TV. As other have mentioned, the card slot is useless.

And yes, you can use boxes bought on Ebay from the US. You might have to talk to a couple of CSRs to get the serial number added to the database but it will work.

really? i thought there was no OTA HD in calgary?