Windshield Replacement Help

[j0nblayz]

So after calling around for a new windshield, moore's offered the cheapest price for only $220 for PPG. However they also had a set of used windshield for $110 which was no name, and also another set they called blemished for $175, which was also no name with a little scratch somewhere but its still brand new. I went to check out the windshield, the used one was literally no name, and had few pitz. The blemished was the same no name brand as the used one and it was pretty much new. I need to replace my windshield and i cant decide which one to get, should i just get the PPG? or get the used one incase it cracks again since its still winter?

[GQBalla]

call windshield surgeons,

i got a ppg windshield for 229 plus a free oil change.

stick to ppg its better, the no name china made stuff sucks

[j0nblayz]

thanx GQ, i decided to go with the PPG, gonna get it installed this afternoon.

[hoamic11]

Who'd you end up buying from?

[j0nblayz]

with moore's, so far no one could beat their price.

[benyl]

For your E46?

Damn, I replaced one on my 330Ci in the fall of 2007 and it was near $500!

[j0nblayz]

nah i got rid of my e46, got me a e39 530i.

[j0nblayz]

moore's did an excellent job replacing the windshield. They took just an hour. I did notice that my A pillars had some dirt spots on it, however nothing some cleaning wont take out. Service there was amazing, however the waiting area was kinda boring, i ended up sleeping on the couch for about 30min. They left a strip of masking tape on the top portion of the windshield, and the lady at the front desk told me i should leave it on for atleast 24hours. However im gonna be parking at the station so i dont really want the strip of tape on there, you guys think it'll be ok to remove the tape in the morning?? it'll be atleast 14hours by then.

[infected]

Is Moore's in DT or are they still by Blackfoot?

[j0nblayz]

blackfoot.

[GQBalla]

i left mine on for 24 hours.

just to be safe.

[Canucks3322]

Question...I don't plan to keep my vehicle for another year...where is the best place to get a USED windshield???? It's for a 2003 Murano.

[j0nblayz]

only place i know would be moore's, just give them a call

[infected]

Quoted me $375 + tax. Moore's has the best so far. Gonna call Mercedes tomorrow and see how much they want. :cry:

[GQBalla]

they will probably will want double the moores quote

[cosmos]

Be very careful when replacing wind shield, especially if your vehicle is new, as most shop just going to cut your old windshield out with a knife, in the process they chipped the paint around the windshield opening ( remember those vehicle with rusted around window frame, ever wonder why ?)
Make sure the glass shop applied some primer on those exposed area and they apply a full bed of urethane 1/2 '' thick at least. if you drive European vehicle , make sure it is a two components urethane for structure integrity.

[j0nblayz]

well im thinking now i shouldeve gone to mr. windshield. After a week, i finally got a car wash, after the wash noticed that there was water under where the windshield vin opening was, also noticed that after getting the new windshield my wiper would miss a huge stop on the driver side. So next day i went over to moores since they gurantee'd there work. However when i got there they finally told me the truth, something they shouldeve told me in the first place. First was that they couldn't take off my passenger side wiper arm, so they had to slide the windshield down under the wiper arm, since my wiper arm does not fold up like regular arm, it wouldeve gave them almost no space to lay down the windshield, so most likely the sealant wouldeve all pushed upwards while sliding down and probably did not seal properly. They tell me that reason they couldn't take off the arm was due to the arm being seized, due to rust. Ok no biggie, i'll get the arm removed somehow, however that wont help since now there saying due to a small rock chip on the windshield they cant remove the windshield anymore and it voided warranty on the windshield. So another words, even if i remove my wiper arm, they will not re-seal the windshield due to the little rock chip. However the guy was pretty nice about it, so i didn't make it a big deal even though in my head i was wondering whats the point of having gurantee if they can't really do anything after a rock chip. Anyways, i pretty much told the guy i would do it myself, and he ended up giving me a tube of sealant, yay. Also they couldn't figure out the driver side wiper, why it was missing a huge spot. I even bought a new wiper from bmw incase they bent the wiper while removing the arm, still same thing. So here i am stuck with a windshield that leaks water, driver side wiper issue, and also with now no warranty on the windshield since i got a small rock chip. Just wished that they told me in the first place they cant remove the arm, that way i couldeve tried to remove it myself prior to them removing and installing the new windshield. Anyways, i still recommend them since they were so cheap. however you better hope you dont get a rock chip on the way home from the install, cuz if you got a leak, you are SOL.

[infected]

Thanks. Heading to King's with an OEM windshield.

[nusneak]

Originally posted by GQBalla
call windshield surgeons...
+1 good price/service

[j0nblayz]

update

i noticed yesterday that my windshield was still leaking bad and i remember the guy told me to come back if im not comfortable re-sealing myself, so since my car was getting new shocks installed at tirecraft, i asked the mech if they could try removing the passenger wiper arm since the moore's guy said it was on there good. tirecraft guys checked out the windshield and noticed that its not sitting right at all, there not a windshield specialist but they can tell the job wasn't done right, fair enough i make an appointment at moores to get it resealed tomorrow for 3:45, however due to work i wasn't gonna be able to make it tomorrow, so i decided to stop by after picking up my car from tirecraft (by the way tirecraft did an excellent job on the shocks/struts).

I get to moores, lady in the front grabs i think his name was al, pretty sure he's the owner. I explain to him that tirecraft looked at the windshield and they dont think its seated right at all, this is where he get pretty pissed off the fact i take tirecrafts word. Tells me he doesn't have time to work on my car, no biggie however i really wanted to get it fixed today since i can't make it tomorrow, so i ask him if theres any other windshield place i can bring to since i really want to get it resealed asap, he kinda gives me attitude and tells me just bring my car to the back. Woohoo! so i bring my car to the back, i dont see Al anywhere so i go start removing my windshield wiper arms for him. I explain to him that tirecraft had no issues at all removing the wiper arms and it wasn't rusted on.

So we remove the wiper arms, then noticed that driver side had this adjuster plate which he couldn't remove. ARGGG not again, so i try to remove it for him, but its on there good. He gets some tool, however he says he needs another tool to pull the plate, his tool was too short. Ok whatever, so he wanted to me go somewhere else and get it removed. I was thinking what da, not again, how come a windshield specialist guys dont have the right tools.

I was getting little bit annoyed but still stayed calm. Then he starts giving me attitude cuz i was trying to explain to him i dont think the plate is pressured pressed in there, he started saying he knows his sh!t and he has done multiple 5 series and he knows what he's talking about. Ok whatever, if he has done so many 5 series how come he doesn't have the right tools, how did he do the other ones. Anyways then he started getting PISSED, i mean pissed saying i wasted his time, thats when i got surprised by his attitude, so we exchanged some words, not too bad. Then i tell him wasted his time? im wasting my time, i shouldeve paid a little more and gone somewhere else, and then i tell him how come he didn't tell me about these issues prior to installing the windshield, if he couldn't remove the wiper arm and they couldn't install correctly then he shouldeve told me prior installing the new windshield. If they couldn't install correctly from the beginning he should never have tried doing a hack job. Then he tells me it wasn't him and points at some other dude, saying its that guys fault. Ok whatever, im like i'll remember this exprience and spread the word, then he actually tells me "you get what you paid for", im like did he seriously just say you get what you paid for? So i was like what? cheaper price means cheaper job, and he grins at me. What da fuk??? owner telling me their price is cheap cuz they do a hack job on there installs. So now im thinking i dont even want these guys to fix my windshield, so i pretty much grab the wiper arms and just throw it in my trunk, and tell this guy i wont be wasting his time anymore, then he's like well i dont want you to leave mad, what da, guys flips out at me for their horrible job then tells me he doesn't want me to leave mad. I was like, dont worry i will never come back here again, and i tell him goodluck with his business, then he tells me good luck trying to get my windshield fixed.. my god!!! i will NEVER go back there again, if you care about your car, dont bring it to these guys, however if you really want a cheap job for a cheap price, go ahead and go to moores. Now im gonna set a appointment at mr. windshield and get it re-done.. god!!! i can't believe the attitude he gave me, i literally never had a shop owner or a worker give me attitude about their bad job, like blaming me for their screw up. I know its my fault going to the cheapest place i could find, but i honestly didn't expect these many problems and their service. If you decide to go with them, prior to installing your windshield, make sure to ask them about their warranty, he forgot to mention to me that if you get a rock cheap it voids warranty. How the hell can you avoid rock cheap?? anyways, i wont be going there again...

[95teetee]

wow man, that's crazy.
I was telling my boss about your situation (I work in a glass shop) and he couldn't believe it. Oddly enough, we had a Ram in the shop about two weeks ago that was the first vehicle that had a wiper we haven't been able to remove. No biggie, except for the fact that we couldn't get the plastic cowl cover off because of it, so the windshield had to be lowered past it into place. Didn't affect the installation quality or sealing at all. And if there was a sealing problem (it happens) then the bad area would be resealed -the windshield wouldn't be pulled to do it, it would just be filled and resealed.

Even worse that they basically told you that you shouldn't expect a good job because they're cheap. You still have every right to expect a competent job, no matter how cheap they are.

[j0nblayz]

yeah, usually its ok cuz you can pull up the wipers, however on my 5 series, you can't pull up the wipers, so its pretty much gives you no room to work with. More i think about it, so mad i didn't spend a little more and gone somewhere else. And now its snowing so im now gonna have dirt and water going in there tomorrow, argg!!!

[Dawson]

thats crazy I work at windshield surgeons and I would never tell someone they get what they paid for, thats just bad for business, If you need work done come see us at Windshield Surgeons

[j0nblayz]

thanx dawson, i might have to come see you.

Yeah i was pretty surprised he said that to me, atleast he admitted they do shitty jobs but i guess its expected with there cheap prices. im actually more pissed of at myself for going there...

[adidas]

dude thats garbage....i would of smacked the owner with wiper arm itself.

spread the word around here and the other calgary sites you know so that no1 goes there.

ill make sure i keep ppl informed as ive done windshield work before.

[j0nblayz]

well i didnt let it get to me, and just stayed calm. This guy didnt really acted like he cared if he fixed my issues or not, its like he was trying to find reasons not to fix it, dunno why. Like wiper arm issue, let see, a windshield company that removes hundreds wiper arms but couldn't remove my wiper arm, and tirecraft who never removes windshield wiper arms had no issues removing it. Well my word is not gonna hurt their business, there price is the cheapest, i just want people to know that this is one place where you ACTUALLY get what you pay for, cheap $$ = shitty job/service/warranty

[thinmyster]

Wow im looking at new windshields. def wont be going there

[Redlyne_mr2]

Originally posted by thinmyster
Wow im looking at new windshields. def wont be going there

I think Mr2mike works there.

[j0nblayz]

maybe he was the one who installed my windshield...

doesn't matter anymore, im still surprised by how the owner talked to me, i dont even care about their service, just the fact that someone who should oversee and make sure a customer is happy treated me like that. Whatever, i hope they learned from this exprience and stack up on some more useful tools and maybe change their attitude towards helping a customer who they clearly didn't do a solid job on. The whole time, felt like i was literally wasting HIS time and im at fault, dunno about him, but i sure felt like i was wasting my time, not his. I should be able to just fix it myself this weekend..

[mr2mike]

I'm pretty sure that I work in an office tower downtown and not some blue collared, el cheapo shop.

That sucks about your situation. I've only had to replace one windshield. It was a place in Crowfoot and they were super good about it. I asked if I could clean up some of the rust around the windshield when they pushed it out and they had no problem letting me do that and primer it (used my own tools of course).

Possibly next time get a breakdown of the part's price then the labour cost. Could signal a cheap install / no experience.

Maybe Redlyne_MR2 wants to share the shop Lexus uses and you can get their stealership discount??

[Redlyne_mr2]

Originally posted by mr2mike
I'm pretty sure that I work in an office tower downtown and not some blue collared, el cheapo shop.

That sucks about your situation. I've only had to replace one windshield. It was a place in Crowfoot and they were super good about it. I asked if I could clean up some of the rust around the windshield when they pushed it out and they had no problem letting me do that and primer it (used my own tools of course).

Possibly next time get a breakdown of the part's price then the labour cost. Could signal a cheap install / no experience.

Maybe Redlyne_MR2 wants to share the shop Lexus uses and you can get their stealership discount??
lol we use Dominion Glass.. great work but not the cheapest in town.

[Dawson]

We do good work at surgeons If you have a problem we will fix it for you and not say you get what u pay for , Our prices are cheap and we will compete with any national company out there for price ,

[j0nblayz]

I was getting so sick of the water leak, today i decided to reseal the windshield. First took off the windshield wipers and arms, got me a universal puller from canadian tire for $15 that did the job perfect, this puller was the same one Al was saying it was too small. However worked perfect for me, weird. So next remove the lower windshield trim, which took a bit since the sealant had glued the lower trim to the windshield. After finally prying it apart, i finally saw the mess they made. First of all i can clearly see multiple spots where it was not sealed at all, it was actually worse on the passenger side, i could put a flat head screw driver right under the windshield, and with my hand i could seperate the windshield. Not good... Next what is this, did someone leave a whole blade on the sealant? heres a pic (You can see that the vin opening is full of condensation)

http://www.mobilesource.ca/beyond/blade.jpg

wow, so where the blade was resting was where the water was leaking in. ok so i spend a good hour cleaning there mess, and resealing all over again, this time doing a job that they shouldeve done in the first place. Still dont understand how i can do this job, while them being a professional couldn't tackle this job. So put everything together, but i started getting a little worried about the passenger side since they did not seal it at all, so i decide to take apart the glove compartment and look under, and to my amaze i see rust everywhere.. ARGGGG!!! water must got in and has rusted so many parts under the dash.. FUkk!!!.. so now i'm gonna spend next week cleaning the rust so it doesn't spread...

So now i can't even recommend going for even there cheap price, seriously they have messed my car up. Im now thinking they probably didn't seal the sides at all either, im thinking of just bringing it in somewhere to get EVERYTHING re-done again, i just have the feeling the sides probably leaking and water is travelling down the A pillars into the dash area..

Dawson, how much to just reseal everything??

[GQBalla]

wow what a mess...
i dont understand that shit i would bring it back with these pics...

[j0nblayz]

hells no.. i dont want them to ever touch my car again. Infact i dont ever wanna deal with that no respect owner again. Look at how much trouble i have gone thru to get a windshield replaced. Only if i just went to some where else in the beginning. I just hope no one else has to go thru what i have gone thru.

[nusneak]

Wow, this turned out to be such a hassle for you man!
Do not give up, you need to get that word out there. Make a complaint to the BBB, and anyone else you can. That way people that do research before using a place can see the type of shitty work they do.

I will give a big +1 to Windshield Surgeons on 32nd ave.

Had a new windshield done on my Corolla there, they even let me drive my car in and out, since I have an insane clutch/flywheel. :clap:

They also cleaned up, and prep'ed the surface rust where the windshield sits.... Like ANY windshield place should IMO.

[NA8]

Thats what I tell my customers matter of saving $20 to $25 bucks at other glass shops.Customers don't understand its not the price but quality of work .Cheap glass shops they don't clean and wipe windshield pitchwelds and also biggest procedure is letting the urethane cure for some time instead of one hour I been trained from pros and attended school now I'm running my own auto glass business and I love educating my customers with the safe installation procedure that the customer deserves to know about their vehicle .....

[410440]

Why hasnt anyone suggested filing complaints with the BBB, if this shop has a legit busines license, it should act like a legit business? :dunno:

[j0nblayz]

i dont wanna even bother wasting my time with this company, no matter what since their price is so cheap people will still go, they can give honestly the worst quality job for example like mine, but people will still go to save few bucks.

[benyl]

Mr. Windshield FTW!

They let you stay inside and watch the whole thing.

[TYMSMNY]

Originally posted by Redlyne_mr2

lol we use Dominion Glass.. great work but not the cheapest in town.

not the cheapest but no problems at all when they did my GX.