redevil
02-28-2009, 06:18 PM
So,
here is the thing that is happening. My aunt bought a van from Eastside Dodge. At first she was not approved for financing as she needs a co-signer (so they say), then she gets a call back saying she was approved without a co-signor. I won't go into the financing details as I don't really know the dollars and cents stuff off by hand.
So with the approval, we go pick up the van and sign all the documents at Eastside Dodge. I was kind of skeptical with the entire deal as I wasn't with her when she initially test drove the van and talked to the sales and finance people. But I can tell you that the agreement changed based on the monthly payments and term of the loan as the finance manager told her that was what the bank was willing to do to get her approved. This was when we were sitting inside the finance office...wow, you think they would of let us know that the terms and payments have changed before we came in. Talk about putting the pressure on the sale. So with a lesser term and a slightly higher monthly payment, she decided that she would be able to manage it. The other part of this deal is that it has a balloon payment at the end of the term (I know, it is not the best way to finance a car let alone a domestic but it was they only way she could afford the payments a the moment, and she really needed a van for her family) this amount ended up being less then what was originally thought. Another aspect of the deal that changed when we were there was that the interest rate, as it went up slightly higher as the terms were changed.
But in the end they approved her and she signed the paperwork and terms of the bank loan and drove off with her new car. Financing was approved through the dealer with a major financial institution and not through Chrysler Finance.
Two weeks after picking up the new van she is getting called from the sales and finance manager who she signed the deal with saying that she is NOT approved again :dunno: WHAT?? She took delivery of the van??
WHAT THE HELL IS GOING ON NOW...declined, approved, declined????
My family and I have bought our share of cars both new and used and have never seen this kind of bad, shady unprofessional way of doing business ever. :thumbsdow
Now they want her to return the car after she has registered and insured it and driven it for the last two week. :eek: We are not sure what is really going on yet or who did the mistake. But if the dealership just realized they screwed up with the numbers and now are losing out on the deal they should be the one to deal with it :guns:
Has anyone else had an experience like this before? What are your thoughts and suggestions. We will be contacting AMVIC to see what we can do.
HELP!
:facepalm:
here is the thing that is happening. My aunt bought a van from Eastside Dodge. At first she was not approved for financing as she needs a co-signer (so they say), then she gets a call back saying she was approved without a co-signor. I won't go into the financing details as I don't really know the dollars and cents stuff off by hand.
So with the approval, we go pick up the van and sign all the documents at Eastside Dodge. I was kind of skeptical with the entire deal as I wasn't with her when she initially test drove the van and talked to the sales and finance people. But I can tell you that the agreement changed based on the monthly payments and term of the loan as the finance manager told her that was what the bank was willing to do to get her approved. This was when we were sitting inside the finance office...wow, you think they would of let us know that the terms and payments have changed before we came in. Talk about putting the pressure on the sale. So with a lesser term and a slightly higher monthly payment, she decided that she would be able to manage it. The other part of this deal is that it has a balloon payment at the end of the term (I know, it is not the best way to finance a car let alone a domestic but it was they only way she could afford the payments a the moment, and she really needed a van for her family) this amount ended up being less then what was originally thought. Another aspect of the deal that changed when we were there was that the interest rate, as it went up slightly higher as the terms were changed.
But in the end they approved her and she signed the paperwork and terms of the bank loan and drove off with her new car. Financing was approved through the dealer with a major financial institution and not through Chrysler Finance.
Two weeks after picking up the new van she is getting called from the sales and finance manager who she signed the deal with saying that she is NOT approved again :dunno: WHAT?? She took delivery of the van??
WHAT THE HELL IS GOING ON NOW...declined, approved, declined????
My family and I have bought our share of cars both new and used and have never seen this kind of bad, shady unprofessional way of doing business ever. :thumbsdow
Now they want her to return the car after she has registered and insured it and driven it for the last two week. :eek: We are not sure what is really going on yet or who did the mistake. But if the dealership just realized they screwed up with the numbers and now are losing out on the deal they should be the one to deal with it :guns:
Has anyone else had an experience like this before? What are your thoughts and suggestions. We will be contacting AMVIC to see what we can do.
HELP!
:facepalm: