A790
05-21-2009, 05:14 PM
A lot of bad press has been thrown around about dealerships lately so I thought I'd share my experience with Sunridge Mazda. About 10 days ago I bought a 2003 MazdaSpeed Protege from Ed Fagan, the used car manager, and have nothing but great things to say.
He was very negotiable on the price, allowed me to place a refundable deposit (which he guaranteed me in writing), and even held the vehicle for nearly two weeks as I gathered some cash together. Then the vehicle was delivered, fully-detailed and full of gas (standard I imagine).
The air conditioner didn't work when I tried to use it on the way home. I was fully prepared to have to fight Sunridge Mazda to get it repaired (since it wasn't disclosed), but Ed sounded as surprised as I was to learn that it didn't work and took care of the whole situation without a penny leaving my pocket.
I'm very impressed with Sunridge Mazda. I've had nothing but great experiences from them over the last three weeks and definitely recommend Ed if you're in the market for a used car.
:)
He was very negotiable on the price, allowed me to place a refundable deposit (which he guaranteed me in writing), and even held the vehicle for nearly two weeks as I gathered some cash together. Then the vehicle was delivered, fully-detailed and full of gas (standard I imagine).
The air conditioner didn't work when I tried to use it on the way home. I was fully prepared to have to fight Sunridge Mazda to get it repaired (since it wasn't disclosed), but Ed sounded as surprised as I was to learn that it didn't work and took care of the whole situation without a penny leaving my pocket.
I'm very impressed with Sunridge Mazda. I've had nothing but great experiences from them over the last three weeks and definitely recommend Ed if you're in the market for a used car.
:)