Cant connect to websites

[Cos]

Okay this is driving me nuts. I cant connect to certain websites that are KNOWN to be good on other peoples machines (my work machine too) and I dont know why.

I used to be able to connect to it and now it appears like it would if the server crashed. 98% of websites appear fine. What the hell?

http://i96.photobucket.com/albums/l183/brendankharris/Picture1-1.png
http://i96.photobucket.com/albums/l183/brendankharris/Picture2-1.png

[speedog]

Could be blocked by your provider - TELUS did this in 2005, blocked all kinds of web sites during their labour dispute just to stop public access to one specific web site.

Next up, did ya do a tracert to see where things go awry?

[Cos]

^^ nope dont know how. With shaw so dont think they would do that to a personal account would they?

[Tik-Tok]

Originally posted by Cos
^^ nope dont know how. With shaw so dont think they would do that to a personal account would they?


This happened to me with shaw when I was with them (about 6 years ago). I couldn't get on National Geographic, a forum I was a regular at, and a few other sites. NO ONE at shaw could help me. Everyone kept insisting it was at my end, even though I hauled my computer to my inlawshouse, and everything worked fine there.

That was my final straw with them. I got telus within a week. Wish I could help you, but no one ever at Shaw ever could explain it to me.

[speedog]

Originally posted by Cos
^^ nope dont know how. With shaw so dont think they would do that to a personal account would they? TELUS did it so none of their customers could access the affected web sites. You, as a personal account, mean little to SHAW. If the big boys want to block something or are told to block something, then they will - they can plead ignorance afterwards.

[Grogador]

IIRC, go to Apps.. Utilities.. Terminal ??? Anyway Terminal is the one you want, then "traceroute website.whatever.com" then post the results and we can compare.

See below. Don't bother with the -f 3 (not sure if it's supported on Mac) and you can hit CTRL-C once it starts to * * *



# traceroute -f 3 forums.phptune.com
traceroute to forums.phptune.com (98.124.198.1), 64 hops max, 40 byte packets
3 rd1so-ge7-0-0-9.cg.shawcable.net (64.59.142.210) 9.651 ms 8.175 ms 7.732 ms
4 rc1so-ge6-0.cg.shawcable.net (66.163.71.129) 8.098 ms 7.825 ms 7.858 ms
5 rc2wh-tge0-9-2-0.vc.shawcable.net (66.163.77.162) 19.719 ms 21.692 ms 20.097 ms
6 rc1wt-pos1-0-0.wa.shawcable.net (66.163.76.2) 25.098 ms 25.047 ms 23.846 ms
7 rx0wt-abovenet.wa.shawcable.net (66.163.68.22) 25.964 ms 25.937 ms 24.970 ms
8 xe-0-3-0.mpr2.ord2.us.above.net (64.125.31.2) 60.587 ms 60.891 ms 62.072 ms
9 so-1-1-0.mpr2.lga5.us.above.net (64.125.27.34) 84.683 ms 86.771 ms 85.420 ms
10 so-1-2-0.mpr2.dca2.us.above.net (64.125.26.109) 90.407 ms 91.612 ms 90.808 ms
11 xe-1-1-0.er2.dca2.us.above.net (64.125.26.178) 89.907 ms 90.642 ms 89.916 ms
12 xe-1-0-0.er1.dca2.us.above.net (64.125.27.21) 90.303 ms 91.385 ms 89.911 ms
13 xe-0-1-0.er1.iad10.us.above.net (64.125.31.206) 128.276 ms 91.010 ms 90.665 ms
14 209.249.175.154.wave2wave.com (209.249.175.154) 91.799 ms 91.135 ms 90.915 ms
15 69.64.146.105 (69.64.146.105) 213.099 ms 93.370 ms 84.810 ms
16 *^C

[Cos]

Originally posted by Grogador
IIRC, go to Apps.. Utilities.. Terminal ??? Anyway Terminal is the one you want, then "traceroute website.whatever.com" then post the results and we can compare.

See below. Don't bother with the -f 3 (not sure if it's supported on Mac) and you can hit CTRL-C once it starts to * * *



# traceroute -f 3 forums.phptune.com
traceroute to forums.phptune.com (98.124.198.1), 64 hops max, 40 byte packets
3 rd1so-ge7-0-0-9.cg.shawcable.net (64.59.142.210) 9.651 ms 8.175 ms 7.732 ms
4 rc1so-ge6-0.cg.shawcable.net (66.163.71.129) 8.098 ms 7.825 ms 7.858 ms
5 rc2wh-tge0-9-2-0.vc.shawcable.net (66.163.77.162) 19.719 ms 21.692 ms 20.097 ms
6 rc1wt-pos1-0-0.wa.shawcable.net (66.163.76.2) 25.098 ms 25.047 ms 23.846 ms
7 rx0wt-abovenet.wa.shawcable.net (66.163.68.22) 25.964 ms 25.937 ms 24.970 ms
8 xe-0-3-0.mpr2.ord2.us.above.net (64.125.31.2) 60.587 ms 60.891 ms 62.072 ms
9 so-1-1-0.mpr2.lga5.us.above.net (64.125.27.34) 84.683 ms 86.771 ms 85.420 ms
10 so-1-2-0.mpr2.dca2.us.above.net (64.125.26.109) 90.407 ms 91.612 ms 90.808 ms
11 xe-1-1-0.er2.dca2.us.above.net (64.125.26.178) 89.907 ms 90.642 ms 89.916 ms
12 xe-1-0-0.er1.dca2.us.above.net (64.125.27.21) 90.303 ms 91.385 ms 89.911 ms
13 xe-0-1-0.er1.iad10.us.above.net (64.125.31.206) 128.276 ms 91.010 ms 90.665 ms
14 209.249.175.154.wave2wave.com (209.249.175.154) 91.799 ms 91.135 ms 90.915 ms
15 69.64.146.105 (69.64.146.105) 213.099 ms 93.370 ms 84.810 ms
16 *^C



macbook-pro-15:~ *********$ traceroute forums.phptune.com
traceroute to forums.phptune.com (98.124.198.1), 64 hops max, 40 byte packets
traceroute: sendto: No route to host
1 traceroute: wrote forums.phptune.com 40 chars, ret=-1
*traceroute: sendto: No route to host


ughhhh.... hopefully that means something to someone.

[Grogador]

Originally posted by Cos
macbook-pro-15:~ *********$ traceroute forums.phptune.com
traceroute to forums.phptune.com (98.124.198.1), 64 hops max, 40 byte packets
traceroute: sendto: No route to host
1 traceroute: wrote forums.phptune.com 40 chars, ret=-1
*traceroute: sendto: No route to host

ughhhh.... hopefully that means something to someone.

Hahaha! ok, well, at least your DNS matches mine, which is good. Are you behind a router? Have you tried resetting your cablemodem, while standing on one foot and howling at the moon? What's the output of "netstat -r" ?? I think Mac does that...

[Cos]

haha I didnt try it on a full moon, will post again in a few weeks. ;)

Seriously considering getting a PC with windows 7 on it again.... I will reset and see.

[Cos]

Originally posted by speedog
TELUS did it so none of their customers could access the affected web sites. You, as a personal account, mean little to SHAW. If the big boys want to block something or are told to block something, then they will - they can plead ignorance afterwards.

I dont want shaw to care about little ol' me. I guess more what I am wondering would be WHY they would block a small tuning company out of the US's site on little ol' me.

[Cos]

Originally posted by Grogador


Hahaha! ok, well, at least your DNS matches mine, which is good. Are you behind a router? Have you tried resetting your cablemodem, while standing on one foot and howling at the moon? What's the output of "netstat -r" ?? I think Mac does that...

ugh nothing after re-set

[Grogador]

Shaw isn't blocking anything, either your computer or router has its routes screwed up, or Shaw has their routes screwed up. So:

- are you behind a router?
- what is the output of "netstat -r" ?

[Cos]

Originally posted by Grogador
Shaw isn't blocking anything, either your computer or router has its routes screwed up, or Shaw has their routes screwed up. So:

- are you behind a router?
- what is the output of "netstat -r" ?

Yeah a linksys (like that matters, not custom firmware. Is linux tho.

I cant get the netstat to run in terminal.

[Grogador]

Plug your pc/laptop directly into the cablemodem, so we can see if it's Shaw or your router that's screwing up the routes.

[Cos]

Originally posted by Grogador
Plug your pc/laptop directly into the cablemodem, so we can see if it's Shaw or your router that's screwing up the routes. :facepalm:

good idea, my trouble shooting skills have gone out the window this week. Will do it when I get home, thanks

[adam c]

or could just ping from the router

[FiveFreshFish]

Check your proxy settings. I'm using Firefox and shaw is my service provider.

I had the problem in July where I couldn't connect to adobe.com, canadapost.ca and even shaw.ca. Tweaked the proxy settings and that fixed the problem.

[Cos]

okay good news... sort of.

Both computers in my house dont allow access to the site. As for the cable. Same story. Tried both the cable to the router and the modem.

ran terminal again in case there was a problem/change.


traceLast login: Sun Jul 26 10:57:43 on console
*******-macbook-pro-15:~ *******$ traceroute www.facebook.com
traceroute to www.facebook.com (69.63.186.30), 64 hops max, 40 byte packets
1 192.168.1.1 (192.168.1.1) 1.939 ms 1.318 ms 0.709 ms
2 *^C
*********-pro-15:~ *******$ traceroute www.phptune.com
traceroute to www.phptune.com (98.124.198.1), 64 hops max, 40 byte packets
traceroute: sendto: No route to host
1 traceroute: wrote www.phptune.com 40 chars, ret=-1
*traceroute: sendto: No route to host
traceroute: wrote www.phptune.com 40 chars, ret=-1
*traceroute: sendto: No route to host
traceroute: wrote www.phptune.com 40 chars, ret=-1
^C
********-pro-15:~ ********$

[Grogador]

Call 310-SHAW, explain the "no route to host" thing to the TSR, tell him you've tried it from two PC's and without the router. If he doesn't get it, ask for TSR-2.

[Cos]

^^ I was on hold for 30 minutes. Crazy. I will try later, however I have something strange now.

My iPhone (on wifi) can connect to the sites just fine.... :banghead:

[adam c]

Originally posted by Cos
^^ I was on hold for 30 minutes. Crazy. I will try later, however I have something strange now.

My iPhone (on wifi) can connect to the sites just fine.... :banghead:

your iphone doesn't use your home internet connection

[Cos]

Originally posted by adam c


your iphone doesn't use your home internet connection

even when it is on wifi?

[Grogador]

That's pretty odd, if both your PC's can't access it when connected directly to the modem... Not sure what to tell ya... is one of the computers Windoze? Try Start... Run... "cmd" then do "netstat -r" and post the results...

[adam c]

somehow missed that part.. are you sure it's wifi and not rogers/telus/etc internet?

[Cos]

nope, foolishly have ALL macs. Who knows. Maybe if it cant connect it tries on the edge network.

I will see what the shaw CSR says first.

Thanks for all the help thus far.

[adam c]

do macs have host files?

[homelessman]

same thing has happened to my shaw 2wice in the last 2 days. back up after 5 mins.

[Cos]

^^ mine hasnt fixed itself.... :(

Did you do anything specific?

[homelessman]

Originally posted by Cos
^^ mine hasnt fixed itself.... :(

Did you do anything specific?

unplugged everything for a few seconds and plugged it in again. waited it out for a few mins and i was back up and running.

weird since shaw usually never goes down (for me).

[Grogador]

Originally posted by adam c
do macs have host files?

They do, but we already established the DNS is fine...

Cos, open up the terminal on a Mac and do a "route show" or "route -v show", I believe that's the command equivalent of "netstat -r" on a Smackintosh :)

[Cos]

Originally posted by Grogador


They do, but we already established the DNS is fine...

Cos, open up the terminal on a Mac and do a "route show" or "route -v show", I believe that's the command equivalent of "netstat -r" on a Smackintosh :)

pm'd

[SpireTECH]

Originally posted by Cos



macbook-pro-15:~ *********$ traceroute forums.phptune.com
traceroute to forums.phptune.com (98.124.198.1), 64 hops max, 40 byte packets
traceroute: sendto: No route to host
1 traceroute: wrote forums.phptune.com 40 chars, ret=-1
*traceroute: sendto: No route to host


ughhhh.... hopefully that means something to someone.

Normally this message is seen when there is a problem with the routing tables, but in your case I believe the problem is your ad-blocking software. Other people have had this problem with the Peer Guardian 2 ad-blocker. If you have this installed try disabling it to test if it is the cause of the problem. If everything works you can play with the settings to relax them a bit.

[Cos]

Originally posted by SpireTECH


Normally this message is seen when there is a problem with the routing tables, but in your case I believe the problem is your ad-blocking software. Other people have had this problem with the Peer Guardian 2 ad-blocker. If you have this installed try disabling it to test if it is the cause of the problem. If everything works you can play with the settings to relax them a bit.

holy fucking shit. I have peer guardian. Good call, I will turn it off and see.

Maybe while your here I can ask this, I was told that peer guardian isn't an add blocker but more a tracer blocker so that when you download things people aren't able to trace your IP, is the claim true?

[SpireTECH]

Originally posted by Cos


holy fucking shit. I have peer guardian. Good call, I will turn it off and see.

Maybe while your here I can ask this, I was told that peer guardian isn't an add blocker but more a tracer blocker so that when you download things people aren't able to trace your IP, is the claim true?

I am not terribly familiar with PeerGuardian, but after looking at their site I believe it only prevents outgoing connections to blacklisted websites.

So while it would prevent those specific sites from obtaining your IP address, it would not prevent other sites from seeing it (such as beyond.ca for example).

[Cos]

works...... :nut:

now just how to add this to peer guardian so it works. thanks

[Mixalot27]

I'm having a similar problem, however its only one site that I can't connect to:

www.clippervacations.com

[Cos]

^^ turn off all your ad blockers