KRZY403
05-12-2010, 02:57 PM
So I was at Northwest Acura today to get my car serviced. I brought my car in at 9am. I get there ask them for type C which includes oil change and to top up fluids. Even brought in my own oil to save some money because I got charged up the ass the last time I asked for their synthetic which wasn't even the right grade for my car. They used 5w20 instead of 5w30. Didn't find out about till 6 months later when I looked at the service records... Anyways.. 5 hours later I get my car back. They washed my car and wiped it down when I specifically asked them not to! Hell.. it looks worse than when I brought the car in. The car had water spots all over despite it being wiped down. So.. Ok.. fine..whatever.. I'm getting my car detailed next week at chatelaine anyways...
Next, I checked the coolant level because I knew I was running low and wanted to see if they topped it off. It was exactly what I had thought. They didn't even fill it up. It was an inch below the min level.
Then I thought.. hmm they must have fucked up something else as well like the oil change. So I check to see how much oil they've put in my car. I had brought in 5.4 litres and since my car needs 4.7 litres then I should have 700 ml left right? WRONG! I still had a 1L bottle left unopened.
I was pissed now so I go in to talk to the service rep and told her the problem about the coolant and oil level. Then she goes to talk to the the guy that worked on my car. She comes back and tells me the manual says 4.4 litres of oil, which is bullshit because I had just looked at the car manual and it said 4.7. Now she was speechless because she didn't even know herself. Then she tells me the the coolant shouldn't be topped up because it fluctuates during this season, which I thought was really stupid because that's what the min and max indicators are for and clearly the coolant level was well below the min line.
So after all the complaining they topped up the coolant and I just left it at that. Never going back again. Anyone here know a reliable place that can service honda/acuras? Heard option import was the popular choice. Anywhere else?
Next, I checked the coolant level because I knew I was running low and wanted to see if they topped it off. It was exactly what I had thought. They didn't even fill it up. It was an inch below the min level.
Then I thought.. hmm they must have fucked up something else as well like the oil change. So I check to see how much oil they've put in my car. I had brought in 5.4 litres and since my car needs 4.7 litres then I should have 700 ml left right? WRONG! I still had a 1L bottle left unopened.
I was pissed now so I go in to talk to the service rep and told her the problem about the coolant and oil level. Then she goes to talk to the the guy that worked on my car. She comes back and tells me the manual says 4.4 litres of oil, which is bullshit because I had just looked at the car manual and it said 4.7. Now she was speechless because she didn't even know herself. Then she tells me the the coolant shouldn't be topped up because it fluctuates during this season, which I thought was really stupid because that's what the min and max indicators are for and clearly the coolant level was well below the min line.
So after all the complaining they topped up the coolant and I just left it at that. Never going back again. Anyone here know a reliable place that can service honda/acuras? Heard option import was the popular choice. Anywhere else?