future shop

[MK3HKS]

hey guys, i bought an mp3 deck from future shop about 3 months ago and it doesnt have subwoofer control....


is there anyway these guys will take this back or exchange it for a different one of equal value???:dunno:

(iam lazy to go find out)

[noyzz_boyzz]

u have 30 days buddy for refund/exchange...three months is too long....i think they will give u a store credit though

[Weapon_R]

Is it brand new still?

I doubt it, even at that. I have a receipt for FS right beside me: "Future Shop will gladly give you a full return or exchange. Simply return the product within 30 days (15 days for computers and notebooks) ......

[Ajay]

They probably won't do anything for you. If you've had it for over three months they'll tell you you should have brought it back in within the 30 days to get an exchange on it not 90 days.

I doubt they'll even give you store credit for it at all.

[illeagle]

shitty, just your luck...:thumbsdow , but, it won't hurt to phone and ask. it's still open, hurry!:barf:

[MK3HKS]

what should i do????


***CHOICE 1***......sell the deck on beyond.ca and wit the money go buy a new deck that has SUB CONTROL and is an mp3 deck


***CHOICE 2***......just get and active crossover instead of buying a whole new deck and control ur subs off of that



:dunno:

[89EF]

what kind of deck and how much does it worth?

[MK3HKS]

its a panasonic mp3 deck
i bought it brand new about 3 months ago for 300 bucks

it looks like this

http://akamai.bizrate.com/computer/large/3/7582473.jpg

[vtec]

i have that one...i have sub control on mine..which model is yours?

[EK 2.0]

They wont do anything for you...I worked car audio there...they will just say sorry you had 30 days...and send you on your merry way...Sorry Bro...

maybe sell it here and upgrade that way...

[MK3HKS]

i have cq-df583u panasonic


i think cq-df783u is the one with sub preouts:thumbsup:

[carmex]

Future shop is a large corporation that focuses on customer service, go in and talk to a rep, im sure they can work something out for you. If all else fails, tell them it's defective and you don't feel safe going with the same product.

[MK3HKS]

Originally posted by carmex
Future shop is a large corporation that focuses on customer service, go in and talk to a rep, im sure they can work something out for you. If all else fails, tell them it's defective and you don't feel safe going with the same product.


:werd:


thas what i was thinkin all along

[Stephen]

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[kenny]

Originally posted by Stephen
Dont buy anything from future shop

http://www.futureshopexposed.com/

this tells all about them

Let me guess, you tried to pull a scam to get a new videocard even though yours was in perfect working order but your attempt was thwarted? The replacement guarantee is for when your product breaks down (or doesn't perform up to manufacturer standards). When that happens, depending on the item it will either be fixed or straight out replaced with a new one. You don't just exchange your videocard when a new one comes out lol.

[Chadxton]

Originally posted by carmex
Future shop is a large corporation that focuses on customer service, go in and talk to a rep, im sure they can work something out for you. If all else fails, tell them it's defective and you don't feel safe going with the same product.
Werd.

They may work something out for you.

[Chadxton]

Originally posted by Stephen
Dont buy anything from future shop

http://www.futureshopexposed.com/

this tells all about them
Ok, even though I dislike some of FS's ways and stuff, there's still no reason to post that crap up.

Talk about weak and twisted excuses. Jeez.

[calgary350z]

hey Stephen
maybe you should go buy your shit from a place like Soundsaround that has no return policy at all. You know what its people like you that make my job hell! Having to deal with morons like you all day makes my life so much fun. As for your theory about commisions we are they only retailer that doesnt pay our employees by profit, everyone else pushes stuff srticly on what makes them the most money. Maybe you should work in the industry before you start making such claims on a website. I will make sure this website gets forwarded to my legal dept at head office, im sure they would love to see what your saying about us.

[Stephen]

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[kenny]

Your computers are fine, you obviously aren't very bright if you think you were ripped off by futureshop. Guess what, every single computer retailer will sell a 2.4Ghz Pentium 4 as a 2.4Ghz computer regardless of the system bus speed. I don't even want to imagine what would have happened if you purchased athlon based computers.

As for the quota on PSP, there is no quota. There is (like with every single business) a target. This target works into their budget, so no, its not a quota. Its no different than their sales targets, or their futureshop card % targets.

And finally, you spent $20,000 at futureshop over the past few years? Oh hold on a sec, let me get them to roll out the red carpet for you. There are people dropping $15k on a single sale who will return a few months down the road to drop another $5k. Whats your point?

[MK3HKS]

thanks for bringing back an OLD thread:thumbsup:

[kenny]

Oops, forgot the most important point!!

You say the whole goal of your website is to ensure customers are educated on what they purchase? Thats excellent because thats what Futureshop wants to do too. However, you may wish to take your own advice and learn a little bit about computers before buying them and then claiming that the place you bought it from ripped you off because the only thing you know about computers is some shit you cut and pasted off a website.

[Chadxton]

I actually like dealing with places that have no return policy. It makes me think harder about my purchase, and that allows me to make a clearer decision. In the end I find I have less product failure knowing I have made the right purchase decision. It's not just the store you buy things from.

If I have a look at the Cicero PC's at FS, I know 100% that their PC's aren't going to make me happy. So therefore, I don't buy them. There's a lot of things I won't buy from FS, and that's just my personal preference.

Let's see, you made the decision to buy those 3 PC's, right? Doesn't that also make it your fault in the end run that you were dissatisfied? What made you dissatisfied? Some little Software bug that you didn't like? It's not the problem of the PC, nor is it the business of who sold it to you. Even if you have hardware failures with this PC, you bought a mediocre PC, and with that you have to set expectations for failure, which it appears you did not.

Be happy you live in Canada, where you can freely discuss your displeasure with skin deep issues that you make a big deal out of. In Europe, for example, customer service nearly doesn't exist. :whipped:

Along the lines of purchasing thousands of dollars worth of merchandise from one department store, really it makes one think that people remember little of the good experience they had from a deal and they remember much of the few experiences of bad.

[Stephen]

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[Stephen]

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[googe]

sales people suck at any store

i hate when they speak authoritatively on things that are way over their head. i really hate sales people that think they are hard sellers, cause every one ive encountered is too stupid to realize how transparent they are and anyone with a half decent bullshit detector can pick them out as soon as their lips start moving.

the odd guy is polite and respectable, but theyre really hard to come by.

[kenny]

Stephen,

The problem here if you would slow down and stop pointing fingers about how you were ripped off is quite simple. The computer in question just doesn't have the memory bandwidth in order to maximize the performance that the 800Mhz system bus can offer. Futureshop advertised that the system you purchased has an 800Mhz system bus, which as you have already proven to know is capable of providing 6.4GB/s of bandwidth.

They also advertised that the system comes with 512MB of PC2700 memory, which you can also calculate does not provide 6.4GB/s of memory bandwidth.

So Futureshop really hasn't done anything wrong. They haven't lied about any of the specs. In some cases, there is nothing computer manufacters can do about the mismatched bus speed and memory bandwidth as it is sometimes a chipset limitation (slower/narrower memory interface).

Perhaps you should have educated yourself a bit more before your purchase and realized that the memory included (IT WAS ON THE SPECS!) would not have provided enough memory bandwidth. Go buy some new memory, and call it a day. :thumbsup:

[Stephen]

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[Stephen]

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[EarthWake_Audio]

:whocares:

[sputnik]

Originally posted by kenny
And finally, you spent $20,000 at futureshop over the past few years? Oh hold on a sec, let me get them to roll out the red carpet for you. There are people dropping $15k on a single sale who will return a few months down the road to drop another $5k. Whats your point?

:werd:

I do all of the network and computer hardware purchases for the company i work for, and last year my spending was in excess of $250,000 in hardware. But I dont go ANYWHERE NEAR futureshop.

Dell for PCs
IBM for servers
DynaVAR for network gear

[Stephen]

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[kenny]

Like I have said over and over, system bus and memory bandwidth are two different things. On the systems that don't say what memory it comes with, you should find out before purchasing. If you really think the system bus and memory bandwidth are the same thing, then you should start buying your computers from Walmart then you can refund it after a year because you are a dumb ass.

Lets use the Anandtech analogy when looking at this. Imagine you are trying to get into a mall that has a single entrance road with a maximum speed of 10km/h (memory bandwidth). Also suppose that the entrance road is accessed by a main road that also has a speed limit of 10km/h (system bus). Now, if the city wants to get rid of the traffic hold up, they can change the speed limit on the main road to 50km/h but guess what? the entrance road is still at 10km/h and the bottleneck is still there. City Hall can still say that the Main road is state of the art because it boasts a 50km/h speed limit.

So back to the computers that you purchased. YES, the system bus runs at 800mhz. NO, the memory bandwidth is not sufficient for this 800mhz bus speed. YES, you should have known that if you claim to have researched the system thoroughly. NO, futureshop didn't make any advertising errors like the salesguy claimed. NO, they shouldn't have to do anything about it.

I really feel sorry for the people who have to deal with you :rofl:

[GTS Jeff]

Originally posted by Stephen
Dont buy anything from future shop

http://www.futureshopexposed.com/

this tells all about them

How can anyone take this site seriously when the author is a bigot and discriminates so freely?


Future Shop staff...will miss-represent an item to you just to get a sale.

I used to be a sales associate as Future Shop and I've never mis-represented any item to sell it. So that website's author can fuck off. People like that are only ever happy when they are bitching about how someone screwed them and only ever see the worst in any situation. :thumbsdow

[Stephen]

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[sexualbanana]

The rebate section on your site is right on the money for what happens at Best Buy here. I never buy a rebate product because I know I will forget to send it in and when I have, the rebate does not always seem to come back to me (and I am too lazy to try to hunt down the company to insist they honor the rebate).

If she's too lazy to hunt down the company for the rebate it's her damn fault.


Wanted to buy a video card at futureshop and because the price difference was almost $100 I was looking forward to the 10% of the difference I would get. I went in there with my price match source (HUB magazine) and they would only match the price because apparently you have to buy it for the full amount, then come back with the price match source. So I'm like, "let me buy it for the full amount" and they're like, "you can't do that because you already showed us a price match source" they are so full of bs down there...

Then go to another store. :drama:

[dogmaiwli]

Future "shit" err. Shop,

Your probably screwed after 3 months.
But raising a ruckass may help.

And next time maybe you will do some research.
The internet is good for more than just porn :)

[B17a]

Quote from the website - "Some Future Shop staff are paid commission on sales that they make. Due to this it has been my experience that they will miss-represent an item to you just to get a sale. They will also do this to try an get you to purchase a product of greater value."

If you feel so mis-represented, why don't you return the product? When you return it, they lose their commission. As a business owner, money talks, please show me a more effective incentive program than commissions for generating sales. Car dealers use it (okay, not exactly the best reputations either), stock brokers etc.

[Stephen]

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[BebeAphrodite]

I see them ripping off some poor old guy when he goes in for a laptop to just use for typing and such and they sell him the most expensive one that comes with like windows xp

(above taken from the site)

HA HA HA

[MerfBall]

Originally posted by Stephen
You must be a complete idiot


Do you read english?

Go back and read what i wrote


FUTURE SHOP ADVERTISED THE COMPUTER AT A 800mhz SYSTEM BUSS

TO ACHEIVE A 800mhz SYSTEM BUS THE RAM MUST EQUAL THE PROESSOR

Why dont you go to the website and look

And if your theorey is correct, how come they also advertise Pentium 4c porcessor computers with 400mhz System bus when the p4 c is capable of running at 800mhz?? it is because they only have ONE stick of ram running at 400mhz

Future Shop Screwed up here

I admit at the time of purchase i did not know enough about compputers to know what i was buying, I relied on what the Future Shop staff and website told me to be true

THEY LIED They need to fix the problem

But seriously dude, Try reading the thread bbefore you post, everything u have said has allready been proved above

Actually Stephen Kenny's example is pretty much right on.

You need to calm down and listen to what other people have to say because you are under some false presumptions. You do not need DDR400 to run at 800MHz FSB. The bus will run at 800MHz FSB depending on memory configurations (and DDR333 aka PC2700 is indeed one of those configurations according to intel whitepapers)

The Intel 875P, 865G, and 865PE Chipsets (P4 HT with 800 Mhz FSB) can run at 400MHz, 533MHz and 800MHz FSB depending on processor and memory. Here's a breakdown of the FSB and bandwidths each bus is capable of:

Bus Bandwidth, GB/sec
400MHz Quad Pumped Bus 3.2
533MHz Quad Pumped Bus 4.2
800MHz Quad Pumped Bus 6.4

Here is a break down of the memory and its bandwidth:

Memory type Bandwidth, GB/sec
Single-channel DDR266 SDRAM 2.1
Single-channel DDR333 SDRAM 2.7
Single-channel DDR400 SDRAM 3.2
Dual-channel DDR266 SDRAM 4.2
Dual-channel DDR333 SDRAM 5.4
Dual-channel DDR400 SDRAM 6.4
Dual-channel PC800 RDRAM 3.2
Dual-channel PC1066 RDRAM 4.2

So what does this mean? The P4 when advertised runs at 800MHz FSB is indeed running an 800 MHz FSB. The FSB will either run at 400, 533, or 800MHz. Cicero has PC2700 (DDR333) Ram in running in dual channel. Therefore the memory bandwidth is 5.4 GB/sec. If the FSB were running at 533MHz (bandwidth of 4.2GB/sec) it cannot support the 5.4 GB/sec.

What you are missing is that FSB is not the same thing as memory bandwidth. While you are right a P4 HT running on a 800MHz FSB will be running optimally when using Dual Channel DDR400 (memory uses up entire available bandwidth of the FSB). Fact of the matter is Intel does advertise and specify in their white papers that the Canterwood and Springdale chipsets support both DDR333/DDR400 in dual channel at 800MHz FSB. Why? Because as stated before dual channel DDR333 cannot run at anything less than a 800MHz FSB. (and even then on a 800MHz FSB the DDR333 modules are actually running at a lower frequency so actually DDR320).

As a matter of fact many people who are overclocking and running many performance tests on their rigs are finding that they are not even coming close to the 6.4GB/sec bandwidth. X-bit labs found that their test machine (P4 2.8, i865G, 2x256MB Corsair XMS3200 DIMM modules) was running at 4.6GB/sec. Myself running (P4 2.4c, i865PE, 2x512MB Crucial PC3200) if I remember correctly highest I scored with PAT enabled was 5.1GB/sec. Both setups the FSB was not overclocked and running at 200MHz.

As for:



Why dont you go to the website and look

And if your theorey is correct, how come they also advertise Pentium 4c porcessor computers with 400mhz System bus when the p4 c is capable of running at 800mhz?? it is because they only have ONE stick of ram running at 400mhz


It's quite simple again yes the P42.4c is capable of running at 800Mhz FSB, but if the memory that the machine is configured with is single channel DDR 400 or less then it will most likely only run at a 400MHz FSB because a 1:1 ratio is most optimal setup.

So in fact there is no false advertising and you did indeed buy the computer spec wise. As a matter of fact if you really wanted to argue the only people here that is guilty of false advertising is Intel and/or all the memory manufacturers because numerous performace tests have shown that the theoretical bandwidths of 6.4GB/sec on a 200MHz FSB is just that theoretical. :D Now overclock the FSB and get some low latency memory in there and you have a completely different story on achievable bandwidths ;)

[Chadxton]

Some (few) motherboards will run with 333MHz DDR on an 800 MHz FSB. It just clocks the RAM timing down to 320MHz to keep the system stable. I'm not speculating whether this is the case.

Remember that to achieve this so-called 800MHz FSB, the bus originally runs at 200MHz through 4 pipelines. Therefore it's referred to as "quad pumped" to add up to 800MHz. It's not a true 800MHz FSB.

There is no RAM apart from RAMBUS (RIP) that is capable of running at 800MHz or more.

With DDR, there are NO modules that safely run beyond 500MHz as of yet. The way it works with DDR is it DOES have to run at half the total 800MHz FSB. Along with Merfball's explanation, since the intro of P4, the system bus has never equalled RAM frequency capability.


Maybe I think Stephen is trying to make a statement of technicality over systems having an 800MHz system bus, when there really is no PC with a true 800MHz system bus. CPU bus, yes. System bus, NO. Really, people make these mistakes all the time, whether seller or consumer.

Stephen I think you're making a big issue out of a little one, here.

[Stephen]

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[Stephen]

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[Chadxton]

I know that. I run Dual DDR config in my system.

But the deal is, why are you making this such a big issue? You realize the price difference to change between the configurations is quite small, if the board on that system is Dual DDR capable.

You do also realize, that with a Cicero system, it likely has a mediocre board in it that likely won't operate like a brand name motherboard.

Oddly it makes me wonder that if you're so savvy with PC Hardware that you don't build your own PC's from scratch.

[ehos]

Future Shop is GREAT! :)

Do what a, um, friend does (yeah that's it).

Buy a notebook, on credit card. Use it for 15 days, return it.

Take it on a nice trip, no worries if you drop it or fcuk it up. This works better on other stuff like digital cameras, camcorders etc etc. (Don't know about TV's they're too heavy).


If you really want to hate on F$.

[Stephen]

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[Chadxton]

That's great.

Just don't make a big issue out of some small technicality.

And quit butchering the spelling of my handle. :rolleyes:

[Stephen]

Hey, if people dont keep "technical" issues in check, then the companies will keep pushing the limits as far as they can

[Chadxton]

I only wish people kept idiots in check too. Then we wouldn't have these technicality problems. :p

[Stephen]

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[Chadxton]

I wasn't directing that statement to you. Then again, I never had those problems.

[Stephen]

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[Chadxton]

LOL,

As you know the world wouldn't be so great without me. Baahahahahahaha.

In a nutshell, consider it a lesson learned and uhhh, yeah.

[Stephen]

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[962 kid]

Originally posted by Stephen

I have had well over 1600 unique visits in the week and a half it has been up

anyone wanna bet how many of those are from beyond?

[MerfBall]

Face it Future Shop is a large retailer with millions of people rolling though the door every day. There will always be discontent customers with any retailer there will that many more with a large retailer. And there are that many people that have petty complaints.

Really if you have such an issue with their advertising then you can file a complaint. Every province has laws that protect the consumer for Alberta there is the Fair Trading Act which protects consumers against false advertising and salespeople that lie. That is why when a retailer makes a mistake in their ads, they either honor it or run a retraction immediately.

but FYI on the system bus thing, you will lose if you go to file the complaint because the system bus that is refered to is the Front Side Bus. And the FSB does run at 800MHz with DDR333 it is in the Intel whitepapers as such.

[calgary350z]

i think the problem is Stephen just has too much time on his hands and needs some friends. Maybe we should invite him out sometime to discuss his big computer problems instead of him making an ass of himself with his so called educational website
:thumbsup:

[Chadxton]

I think I will have to agree with that previous post. :thumbsup:

[freakin]

"I am a young collage student.."
(taken from www.futureshopexposed.com)

I Bet it's hard work learning how to cut an paste pictures on to posterboard.
(I know this was an old post, but I couldn't resist) :poosie: