dj_rice
05-27-2011, 12:46 PM
Just giving a headsup to owners of Nissan Pathfinders and Infiniti QX4's built from 1996-2004 there is a voluntary recall Nissan is doing.
Campaign ID# R1101/R175
Voluntary Safety Recall Campaign 1996-2004 Pathfinder Front Strut Housing Corrosion Inspection.
Subject: 1996-2004 Nissan Pathfinder Front Strut Tower Corrosion Voluntary Safety Recall Campaign
Attention: Dealer Principals, Sales, Parts and Service Managers
***** Corporate Statement *****
“Nissan will be conducting a Voluntary Safety Recall Campaign to inspect the front
strut tower housings on Model Year 1996-2004 Nissan Pathfinder and 1997-2003
Infiniti QX4 vehicles in Canada.
In certain rare instances, in areas where heavy concentrations of road salt are used in the winter, the front strut tower housing on the potentially affected vehicles can develop corrosion that may cause weakening of the seams on the edge of the housing and, over time, it may lead to strut tower damage. This may allow portions of the strut tower to come in contact with the steering column. This condition is expected to create a grinding noise and increase the steering effort which should alert the driver to the existence of a problem. However, if this condition is ignored, it could in extreme cases lead to damage to the steering column and potential loss of steering.
Nissan will begin contacting owners of potentially affected vehicles in Canada in mid-May to advise them about this campaign. Nissan is committed to a high level of customer safety, service and satisfaction and is working with dealers to promptly address this issue.”
***** Campaign Details *****
Nissan will alert the owners of potentially affected vehicles in mid-May to advise them of the issue and to offer an immediate inspection if the customer believes their vehicle is affected by this condition. If necessary, Nissan will arrange to provide an appropriate remedy.
Second, Nissan will issue a second owner notification once the remedy is fully developed advising all owners of the subject vehicles to have their vehicles inspected and remedied. The dealers will inspect the strut housing and if no or only slight surface corrosion is present, an anti-corrosion sealant will be applied. If moderate corrosion is present, resin patches will be applied in addition to the sealant. If there is evidence of more significant corrosion, a metal reinforcement plate will be used to reinforce the strut housing assembly.
In addition to the campaign remedy, and in the interest of customer satisfaction, owners of similar vehicles that are not subject to this recall because they were originally sold in and are registered in states where corrosion causing this issue is unlikely to occur will receive a courtesy notification. For those customers wishing to have their vehicles inspected, the strut housing will be inspected and repaired, if necessary, in the same manner as described above.
***** Vehicle Identification *****
Nissan Online Applications (NOA) is not yet activated for this campaign, and will be visible by 04/29/2011.
***** Repair Instructions *****
A Voluntary Safety Recall Campaign bulletin including initial inspection instructions and claims information is currently under development. A campaign update will be sent to advise dealers when the bulletin will be available on ASIST and the dealer portal, www.nnanet.com.
***** Parts Availability *****
The campaign remedy is being developed. A campaign update will be provided as soon as the remedy plan is finalized.
***** Dealer Responsibility *****
It is the dealer’s responsibility to check NOA – Campaign I.D. R175/R1101 on the 1996-2004 Nissan Pathfinder, for the campaign status on each vehicle falling within the range of this voluntary safety recall campaign which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in dealer inventory. If an affected VIN was part of a dealer trade, the letter associated with that VIN should be forwarded to the appropriate dealer for service completion.
Campaign ID# R1101/R175
Voluntary Safety Recall Campaign 1996-2004 Pathfinder Front Strut Housing Corrosion Inspection.
Subject: 1996-2004 Nissan Pathfinder Front Strut Tower Corrosion Voluntary Safety Recall Campaign
Attention: Dealer Principals, Sales, Parts and Service Managers
***** Corporate Statement *****
“Nissan will be conducting a Voluntary Safety Recall Campaign to inspect the front
strut tower housings on Model Year 1996-2004 Nissan Pathfinder and 1997-2003
Infiniti QX4 vehicles in Canada.
In certain rare instances, in areas where heavy concentrations of road salt are used in the winter, the front strut tower housing on the potentially affected vehicles can develop corrosion that may cause weakening of the seams on the edge of the housing and, over time, it may lead to strut tower damage. This may allow portions of the strut tower to come in contact with the steering column. This condition is expected to create a grinding noise and increase the steering effort which should alert the driver to the existence of a problem. However, if this condition is ignored, it could in extreme cases lead to damage to the steering column and potential loss of steering.
Nissan will begin contacting owners of potentially affected vehicles in Canada in mid-May to advise them about this campaign. Nissan is committed to a high level of customer safety, service and satisfaction and is working with dealers to promptly address this issue.”
***** Campaign Details *****
Nissan will alert the owners of potentially affected vehicles in mid-May to advise them of the issue and to offer an immediate inspection if the customer believes their vehicle is affected by this condition. If necessary, Nissan will arrange to provide an appropriate remedy.
Second, Nissan will issue a second owner notification once the remedy is fully developed advising all owners of the subject vehicles to have their vehicles inspected and remedied. The dealers will inspect the strut housing and if no or only slight surface corrosion is present, an anti-corrosion sealant will be applied. If moderate corrosion is present, resin patches will be applied in addition to the sealant. If there is evidence of more significant corrosion, a metal reinforcement plate will be used to reinforce the strut housing assembly.
In addition to the campaign remedy, and in the interest of customer satisfaction, owners of similar vehicles that are not subject to this recall because they were originally sold in and are registered in states where corrosion causing this issue is unlikely to occur will receive a courtesy notification. For those customers wishing to have their vehicles inspected, the strut housing will be inspected and repaired, if necessary, in the same manner as described above.
***** Vehicle Identification *****
Nissan Online Applications (NOA) is not yet activated for this campaign, and will be visible by 04/29/2011.
***** Repair Instructions *****
A Voluntary Safety Recall Campaign bulletin including initial inspection instructions and claims information is currently under development. A campaign update will be sent to advise dealers when the bulletin will be available on ASIST and the dealer portal, www.nnanet.com.
***** Parts Availability *****
The campaign remedy is being developed. A campaign update will be provided as soon as the remedy plan is finalized.
***** Dealer Responsibility *****
It is the dealer’s responsibility to check NOA – Campaign I.D. R175/R1101 on the 1996-2004 Nissan Pathfinder, for the campaign status on each vehicle falling within the range of this voluntary safety recall campaign which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in dealer inventory. If an affected VIN was part of a dealer trade, the letter associated with that VIN should be forwarded to the appropriate dealer for service completion.