Rogers Wireless Contract Renewal

[drewb]

My 3 year contract is about to expire with Rogers so I was wondering what the best way is to go about getting a better deal and a new phone. Do I just call the customer retention department or is there a better way? Please beyond, share your experience with me.

[Xaroxantu Zero]

http://forums.beyond.ca/st/228723/rogers-retention-help/

[revelations]

Read that thread thoroughly. Redflagdeals.com also has a really good thread.

I ended up saving 50% of my monthly bill ... AND now have more services to boot.

Its all how you proceed - there is a wrong way to do it.

[Cos]

Best way is to not sign into another contract. They will throw shit at you if you are on the fence about staying and dont have a contract to hold you.

[drewb]

They asked me what phone I wanted and I said the BlackBerry 9360, the lady on the phone said they don't have it yet and didn't know when they where going to get it but I can definitively see it on their website wtf?

http://www.rogers.com/web/link/wirelessBuyFlow?forwardTo=PhoneThenPlan&productType=normal&productId_Detailed=9360BLKR&N=52+11+4294967111

[eblend]

Originally posted by drewb
They asked me what phone I wanted and I said the BlackBerry 9360, the lady on the phone said they don't have it yet and didn't know when they where going to get it but I can definitively see it on their website wtf?

http://www.rogers.com/web/link/wirelessBuyFlow?forwardTo=PhoneThenPlan&productType=normal&productId_Detailed=9360BLKR&N=52+11+4294967111

tell them it is on their own site, make them look for it. I have been with rogers forever myself and had (and still do until march) a sweet deal, but even with all of the discounts other providers like wind and mobilicity provide a better deal, if the coverage fits your needs.

Come march I will be switching from Rogers to a different provider, not worth the hastle or discounts, as it always takes a few month for shit to finally work out, and multiple calls to make sure you get what they promised.