Ghettobaby
04-27-2012, 02:42 PM
I pulled the E out for spring and its been acting up. Pull the codes and it turns out the pots in the pedal assembly are going bad, which is causing the throttle body to act. I let it happen a few times before deciding I would order a new pedal since they are $300, and lately I am feeling poor.
Anyway, Tuesday (April 24th), I call Lone Star, Parts guy says they can get one in two days out of van, 15mins later I am there, the gentlemen asks if I had just called about the part, and I said yes. As he's making the invoice he says, looks like it will have to come from T.O. Van sold their's. I asked if it would still arrive this week, he said for an extra $5.00 I could air freight it and have it in 2 days, hells yeah I will pay $5 bucks. Wednesday he calls and says the order has left and it should be in Thursday by 2pm. Sweet.
Today I go to pick it up and, no surprise there is no pedal assembly for me. An older gentlemen looks it up and tells me it has to come in from Germany since its a special order item. I asked how long that would take and he says it could leave next week or the week after, whenever their order is set to ship. I was less than happy and told him that wasn't what I wanted to hear.
I stepped out made some calls, find out I can get a pedal elsewhere, go back in and the younger little shit that sold me the pedal is now at the parts desk. I asked him for a refund since they could not say when the part would be in. After some bickering he finally says "" well good for you finding your pedal elsewhere and hands me an invoice for the refund, minus the $5.00 air freight, claiming shipping charges are non-refundable. WTF it hasn't even left Germany, are you serious. I was fed up so I just gave up on trying to argue the shipping cost.
/rant
Anyway, Tuesday (April 24th), I call Lone Star, Parts guy says they can get one in two days out of van, 15mins later I am there, the gentlemen asks if I had just called about the part, and I said yes. As he's making the invoice he says, looks like it will have to come from T.O. Van sold their's. I asked if it would still arrive this week, he said for an extra $5.00 I could air freight it and have it in 2 days, hells yeah I will pay $5 bucks. Wednesday he calls and says the order has left and it should be in Thursday by 2pm. Sweet.
Today I go to pick it up and, no surprise there is no pedal assembly for me. An older gentlemen looks it up and tells me it has to come in from Germany since its a special order item. I asked how long that would take and he says it could leave next week or the week after, whenever their order is set to ship. I was less than happy and told him that wasn't what I wanted to hear.
I stepped out made some calls, find out I can get a pedal elsewhere, go back in and the younger little shit that sold me the pedal is now at the parts desk. I asked him for a refund since they could not say when the part would be in. After some bickering he finally says "" well good for you finding your pedal elsewhere and hands me an invoice for the refund, minus the $5.00 air freight, claiming shipping charges are non-refundable. WTF it hasn't even left Germany, are you serious. I was fed up so I just gave up on trying to argue the shipping cost.
/rant