looking for a job. network technician

[Ali20]

im finishing the fast track program in 6 weeks from sait, I had the interview with cannon today for service technician., they specialize in printers, fax machines and setting them up for other businesses, and fix them if they're broken.

In the NT program we learned about CCNA, Linux, Microsoft, I don't remember learning about the technical stuff of printers, we never took them apart or looked at cartridges.

just wondering will I get trained by them? It is a job and not a practicum, so would does that mean there will be no training or assistance from others?

[FraserB]

In for this.

:rofl:

[D'z Nutz]

Originally posted by Ali20
im finishing the fast track program in 6 weeks from sait, I had the interview with cannon today for service technician., they specialize in printers, fax machines and setting them up for other businesses, and fix them if they're broken.

In the NT program we learned about CCNA, Linux, Microsoft, I don't remember learning about the technical stuff of printers, we never took them apart or looked at cartridges.

just wondering will I get trained by them? It is a job and not a practicum, so would does that mean there will be no training or assistance from others?

Are you sure you're talking about the right program? I also took the same program at SAIT and 4 of the 6 weeks were specific to printers. We even built a dot matrix printer from spare parts. What I learned about printers and fax machines was vital in both getting my first job and my promotion 6 months after I started. I am now the north western Canadian director of network services for my company. You shouldn't be getting training because you would've gotten that at SAIT. If you ask, you'll look like a fool or worse, get fired for being incompetent. In fact, I just fired a handful of newly graduates because they were asking too many questions they should have already known and slowing down company production. Everyone knows in the corporate world printers are hooked up to the network. Nobody connects it directly to the computer anymore, otherwise we'd have to get one printer for every desktop or laptop.

I'd go talk to your program director about this at SAIT. If they don't correct this error, I'd sue them cause you're getting ripped off of some very important education.

[Ali20]

I think they have replaced it, because we didn't learn much about printers, let alone a topic on that for 4-6 weeks long.

Was yours the certificate program?

[Mibz]

Originally posted by D'z Nutz


Are you sure you're talking about the right program? I also took the same program at SAIT and 4 of the 6 weeks were specific to printers. We even built a dot matrix printer from spare parts. What I learned about printers and fax machines was vital in both getting my first job and my promotion 6 months after I started. I am now the north western Canadian director of network services for my company. You shouldn't be getting training because you would've gotten that at SAIT. If you ask, you'll look like a fool or worse, get fired for being incompetent. In fact, I just fired a handful of newly graduates because they were asking too many questions they should have already known and slowing down company production. Everyone knows in the corporate world printers are hooked up to the network. Nobody connects it directly to the computer anymore, otherwise we'd have to get one printer for every desktop or laptop.

I'd go talk to your program director about this at SAIT. If they don't correct this error, I'd sue them cause you're getting ripped off of some very important education. No words...

Just a genuine smirk and slow clap.

[speedog]

This course? Link (http://www.sait.ca/programs-and-courses/full-time-studies/certificates/network-technician-course-overview/program-outline.php)

[Cos]

.

[JustinMCS]

If you're looking at Canon, you should probably get PDI+. That will help you understand the basics of how printers work. Taking them apart is another story to diagnose and fix.

[D'z Nutz]

Originally posted by Ali20
I think they have replaced it, because we didn't learn much about printers, let alone a topic on that for 4-6 weeks long.

Was yours the certificate program?

Yeah man, it was definitely a certificate program. No way I was going to go through it and not get credit. I find it odd that they took out so much information about printers since it uses all the fundamentals of networking and computing.

Did you at least cover the basics of printers? Hell, I still even use my acronyms for ink cartridge order regularly: Bring Me Yogurt With Coffee (black/magenta/yellow/white/cyan). Or if your printer uses Dark and Light cyan: Bring Me Yogurt With Dairy Latte.

[EK69]

Originally posted by D'z Nutz


Are you sure you're talking about the right program? I also took the same program at SAIT and 4 of the 6 weeks were specific to printers. We even built a dot matrix printer from spare parts. What I learned about printers and fax machines was vital in both getting my first job and my promotion 6 months after I started. I am now the north western Canadian director of network services for my company. You shouldn't be getting training because you would've gotten that at SAIT. If you ask, you'll look like a fool or worse, get fired for being incompetent. In fact, I just fired a handful of newly graduates because they were asking too many questions they should have already known and slowing down company production. Everyone knows in the corporate world printers are hooked up to the network. Nobody connects it directly to the computer anymore, otherwise we'd have to get one printer for every desktop or laptop.

I'd go talk to your program director about this at SAIT. If they don't correct this error, I'd sue them cause you're getting ripped off of some very important education.



Originally posted by D'z Nutz


Yeah man, it was definitely a certificate program. No way I was going to go through it and not get credit. I find it odd that they took out so much information about printers since it uses all the fundamentals of networking and computing.

Did you at least cover the basics of printers? Hell, I still even use my acronyms for ink cartridge order regularly: Bring Me Yogurt With Coffee (black/magenta/yellow/white/cyan). Or if your printer uses Dark and Light cyan: Bring Me Yogurt With Dairy Latte.



http://24.media.tumblr.com/tumblr_m6iigiqiKX1ra443jo1_400.gif

Congratulations on the interview with such a large and prestigious company.

Whatever you do don't say "i dont know how to do that" when they tell you to replace a printer cartridge. The last thing you want is to have them think you don't know what you are doing and terminate your employment within the 3 month probationary period. Especially not when they tell you to replace a toner cartridge cuz those big printers that have toners only go to other very large and prestigious companies and you don't want to look like a noob. It'll definitely get you "in" with the guys that are more senior like pointed out above

once again, congrats. Canon is a very awesome company

http://i.minus.com/iDg9OU66rtDwC.gif

[Thaco]

I am sure Cannon will give you a shot :D

[revelations]

Make sure your $1000 minivan has a good battery - canon might ask you to replace that too.

[Ali20]

Originally posted by speedog
This course? Link (http://www.sait.ca/programs-and-courses/full-time-studies/certificates/network-technician-course-overview/program-outline.php)

yap.

[UndrgroundRider]

http://i.imgur.com/cq8eBax.jpg

[flipstah]

Originally posted by D'z Nutz


Yeah man, it was definitely a certificate program. No way I was going to go through it and not get credit. I find it odd that they took out so much information about printers since it uses all the fundamentals of networking and computing.

Did you at least cover the basics of printers? Hell, I still even use my acronyms for ink cartridge order regularly: Bring Me Yogurt With Coffee (black/magenta/yellow/white/cyan). Or if your printer uses Dark and Light cyan: Bring Me Yogurt With Dairy Latte.

He engrained this acronym in my head many times working as his apprentice.

Before him, I merely handled continuous paper but D'z Nutz trusted me with more tasks as I showed my willingness to learn.

It was arduous but he's a good mentor.

[4doorj]

I'm sure canon will do some training. At xerox they hired tech's without a technical background and learned it all in training.
For this type of job you would need good mechanic skills and good people skills.

[Ali20]

Originally posted by 4doorj
I'm sure canon will do some training. At xerox they hired tech's without a technical background and learned it all in training.
For this type of job you would need good mechanic skills and good people skills.

I will have to go for the 2nd interview once they call me back, they mentioned that the manager will ask me technical questions than.

Do you have an idea on what I should expect them to ask?

Because I've done networking, and if they ask something along the lines of "how do cartridges work" than that would be difficult to answer since we didn't learn about the specs of cartridges in the program.

Thanks.

[4doorj]

You don't really need to know how cartridges work, your just sticking them in if you need a new one. That's something that the customer does anyways.

Things you should know.... hmmmmmmm....

I know it sounds very basic,
-able to read basic diagrams
-using a volt meter
-problem solving skills
-mechanical skills (do you work on cars at all?)
- very important, people skills. Half the job is making sure your customer is happy

-how to install printer drivers and networking them (but sometimes they have network guys to do this, you might have to do very little of this)

[Ali20]

Thanks, that's great advice.

I don't know how to use a volt meter but will surely read up on it if called back for the 2nd interview.

Mechnical skills for a car? this is a copier/fax kind of job though, I'm bad with cars, don't even know how to change the oil yet even though I drive a car of my own.

Hopefully they don't ask the tough questions that I didn't even learn about.

[4doorj]

Well reason I ask it just because working on cars helps you with your mechanical skills which you will need working on printers.

[Unknown303]

Originally posted by Cos
You have to remember dz_nuts is a little older. He did have to build a dot matrix printer. What was it? A Tandy?

When he built a dot matrix printer it was considered future technology. ;)

[Ali20]

Originally posted by 4doorj
Well reason I ask it just because working on cars helps you with your mechanical skills which you will need working on printers.

Oh, I'm assuming we would be required to install printers and than the drivers when we meet the customers at their business, if that's all than that would be simple, because installing printers and drivers is not difficult at all, I definitely have experience with that.

Do you think they will be asking for more than just installation?

Here is the job responsibilities of the position btw, so you have an idea what job your helping me out with.


Your Key Objectives
Installing copier, facsimile, multi-functional and colour equipment at customer sites. Performing equipment service on a required basis within specific time parameters. Responding to customer calls in a prompt and efficient manner. Completing preventative maintenance according to regular schedules. Maintaining all Company tools and materials, including an accurate inventory of parts. Communicating with the Supervisor regularly on all aspects of service. Completing required service and equipment performance reports as required

[4doorj]

90 percent fixing printers, 10 percent or less installing.

[Ali20]

fixing printers, meaning like opening them up and than troubleshooting from the inside?

Yeah, didn't learn anything about that, damn this sucks.

[4doorj]

Originally posted by Ali20
fixing printers, meaning like opening them up and than troubleshooting from the inside?

Yeah, didn't learn anything about that, damn this sucks.
Yeah you get trained on it. That's what most of your job would consist of.

[4doorj]

Most networking you would do maybe is just entering the IP address into the printer, or maybe not very often installing the drivers. But usually the companies IT will do that for you.
You won't be doing alot of networking unfortunately.

[Ali20]

That sounds better, but she didn't mention anything about training, the way she was talking sounded like I was going to be put on the field and required to finish the job.

[4doorj]

No haha. Each machine is different. You will get training on every machine before you go out and work on it. But they will also train you on how to read their documentation and the way their company works too including keeping track of all the parts.

I dont think there is anyone that can come out of school and fix a machine without training.

[Ali20]

Thanks a lot man.

I was under the impression that they would expect you to work right away or else they would be "what the hell were you doing in college if you don't know how to do this stuff", it makes sense for them to have that kind of reaction.

Boy am I glad that they will still train you even after you have graduated from a college program of their job field.

[EK69]

What. The. Fuck. Question. Mark.

[van]

Originally posted by Ali20


Oh, I'm assuming we would be required to install printers and than the drivers when we meet the customers at their business, if that's all than that would be simple, because installing printers and drivers is not difficult at all, I definitely have experience with that.

Do you think they will be asking for more than just installation?

Here is the job responsibilities of the position btw, so you have an idea what job your helping me out with.



It shouldn't be that bad - when it comes to printers depending on the printers that you are working with. Every IT company that supports another company will always have policies in place that pertain to what you support and cannot support.

Such printers like wide format plotters are usually best efforts and if it requires more may need to bring a specialist in to have a look at it.

I find most of the time you're taking out paper jams, changing fusers, maintenance kits, that kind of thing, installing and configuring them to the networks.

[Boosted131]

Not sure if trolling but I took that same course and it has nothing to do with printers...

[Ali20]

Originally posted by Boosted131
Not sure if trolling but I took that same course and it has nothing to do with printers...

Only if you bothered to actually read the thread, you wouldn't be this dumbfounded.

[UndrgroundRider]

Originally posted by Ali20


Only if you bothered to actually read the thread, you wouldn't be this dumbfounded.

http://i1.kym-cdn.com/entries/icons/medium/000/005/545/OpoQQ.jpg

[r3ccOs]

Ali, make sure you bring up your resourcefulness by consulting "experts" here on beyond regarding pretty much all of your life's choices. Especially the way you built your stradigy together for the class action lawsuit you are going to file against that "scam artist" who sold you that Van.

you know, the van you bought for good hard earned money, which should provided you hundreds of miles per gallon.

Oh & yes, IT is easy money, I'm just so glad more people like you are jumping into this industry...

------------------------
in all seriousness it sounds like you are in week 4 of 32 of this certificate programs like http://www.sait.ca/programs-and-courses/full-time-studies/certificates/network-technician-course-overview.php

which means at this point there is NO reason why you should be looking for a job you have no prior experience or actual training to perform.

[quick_scar]

Originally posted by r3ccOs

Oh & yes, IT is easy money, I'm just so glad more people like you are jumping into this industry...




I love that this is happening!!!! Keeps me employed cleaning up after other people mess.


Ali, let me know where you end up working so that I can come in behind you and fix all the problems you create :rofl:

[quick_scar]

Originally posted by Ali20


Oh, I'm assuming we would be required to install printers and than the drivers when we meet the customers at their business, if that's all than that would be simple, because installing printers and drivers is not difficult at all, I definitely have experience with that.



As well, enterprise printing is a lot different then the plug and play at your house..... You have print servers, permission levels (some people can manage the printers, other only print), different driver packages for the different architectures, etc... It is a whole different ball game then just tossing a disc in a computer and telling the prompt to look for drivers

[Seth1968]

Just wear this and you'll be fine.

http://www.google.ca/imgres?q=wang+computers&um=1&hl=en&sa=N&biw=1280&bih=567&tbm=isch&tbnid=Y9zAbjROZVrzpM:&imgrefurl=http://www.skyscrapercity.com/showthread.php%3Ft%3D1379389%26page%3D2&docid=XMOFN84LhjCQzM&imgurl=http://static.theb9.com/img/users/7071006624a2510256e408.jpg&w=175&h=131&ei=euA4UYSqIZL8qQGX8oHgDw&zoom=1&iact=hc&vpx=137&vpy=212&dur=125&hovh=104&hovw=140&tx=67&ty=58&page=4&tbnh=104&tbnw=140&start=80&ndsp=33&ved=1t:429,r:81,s:0,i:329

[revelations]

Originally posted by quick_scar



As well, enterprise printing is a lot different then the plug and play at your house..... You have print servers, permission levels (some people can manage the printers, other only print), different driver packages for the different architectures, etc... It is a whole different ball game then just tossing a disc in a computer and telling the prompt to look for drivers

Then you add a print server that is located in Vancouver that needs to talk to a different subnet in Calgary; to print from a specific workstation that is remote accessing the Terminal server; but then you find out that the printer driver for the print server only supports paper in a specific tray, in a specific size and only prints PCL5 and in LDP mode.

(client is too cheap to properly diversify)

How did I end up in this gig again?? :nut: :rofl: