LollerBrader
04-03-2013, 07:56 AM
Awoke yesterday morning to my laundry room slowly flooding from a leak in the ceiling, ostensibly coming from the bathroom above. Couldn't find the leak.
Despite having a dubious experience a few years ago, called Pete the Plumber - I was desperate, and had their fridge magnet in hand. I called their off-hours emergency line at 6am. The fellow that answered told me to wait and call back during the daytime to book and appointment. WFT?
I called at 8, and was told they could book me for Monday. WTF?
I hung up, and googled for plumbers. Picked Knight plumbing at Random and called them. They told me they'd have someone out late morning. The receptionist was pleasant, and the process seamless.
By lunchtime, their guy had come out, found a fitting under the kitchen sink that had decoupled, and solved the problem.
THANK YOU KNIGHT PLUMBING
I WILL NEVER CALL PETE THE PLUMBER AGAIN
Despite having a dubious experience a few years ago, called Pete the Plumber - I was desperate, and had their fridge magnet in hand. I called their off-hours emergency line at 6am. The fellow that answered told me to wait and call back during the daytime to book and appointment. WFT?
I called at 8, and was told they could book me for Monday. WTF?
I hung up, and googled for plumbers. Picked Knight plumbing at Random and called them. They told me they'd have someone out late morning. The receptionist was pleasant, and the process seamless.
By lunchtime, their guy had come out, found a fitting under the kitchen sink that had decoupled, and solved the problem.
THANK YOU KNIGHT PLUMBING
I WILL NEVER CALL PETE THE PLUMBER AGAIN