Worst Test Drive Experience at Charlesglen Toyota

[BLisaGB]

This was by far the worst test drive experience we have ever had. From filling out the online form and requesting a test drive, to actually going to the test drive itself, the entire experience was completely unprofessional and embarrassing. How is it possible that the Internet Lead Specialist paired us up on the test drive with somebody who knew so little about the car we were interested it. Also, if he had bothered to ask more important questions than 'are you going to finance the car or buy it with cash', he would have discovered that we were looking at a family sized vehicle that was loaded with tech features. I have owned 3 Toyotas in the last 10 years, and have bought 2 cars from Charlesglen Toyota. I can honestly say that after this experience I will never patronize with your dealership ever again.

Firstly, we visited the show room looking at a couple of cars and narrowed it down to the Highlander and 4Runner. No one bothered to come by and asked us if we had any questions or needed assistance. Nonetheless, we liked the look of the Highlander so we decide to book a test drive using the website. Blake calls back and asks us the same details that we have provided using the online form. When we ask him if he even bothered to look at the input information, he says he hasn't and then proceeds to ask us if we were going to pay cash or finance the car. A completely irrelevant and stupid question given the fact that we had not talked to any one yet about the car or even test drove it. Anyways, we confirm the date/time of the test drive with Blake thinking that it was scheduled and ready to go. A few days before the scheduled date, someone calls us back to 'remind' us of our upcoming test drive. The problem was that he got the date/time completely wrong.



So after working out the logistics of the test drive, we finally get confirmation of the date/time, and we show up to the showroom 5-10 min before our appointment. The receptionist asks us who was the salesperson we were dealing with, but since we booked the test drive through the website, we were not provided with that information so we just tell her that we were corresponding with Blake and he was going to set us up with someone. The receptionist informs us that we would be going with John on our test drive, and soon John appears and greets us. We were just about to head off towards the Highlander in the showroom, when Blake then appears 5 minutes later and interrupts us to introduce himself and then introduce us to John whom we had already met.



Knowing that we were interested in the Highlander, which has quite an impressive Nav / Tech package, I cannot understand how and why Blake would choose a Salesperson to service us who was not familiar or not comfortable with the system. And if he was going to ask us the same questions as the internet form, then would it not have been easier to omit filling out all the information in the first place?



Now onto the test drive.

John directs us not towards the test drive vehicle but to the car inside the showroom. We were fine with that as we expected him to run down some features for us that we were not aware of in the car. Instead, we were treated to a show and tell of buttons and their functionality. John pointed out the volume buttons for the car audio and told us that the up arrow would increase the volume and down arrow would decrease the volume. While I'm sure that demonstration would be useful for some, we were in our early 30's and were comfortable with technology that we could probably deduce a few of the features he was pointing out. Keeping an open mind, we disregarded the awkward introduction and the elementary demonstration as we proceeded outside with the test drive.



We sat in the front and John sat in the back. We were familiar with the area around the dealership so we did not necessarily need instructions, but some guidance or recommendations on routes would have been appreciated. So as we drove, I started to fiddle around with some of the buttons on the dash. I tried the radio, the vents/air/AC etc, and finally we pull into a parking lot to really start playing with the backup camera and the Nav.



When we tried to back up the car, we asked if the backup camera had guidance lines to help gauge distance and angle of the car. John said there was a line to help us see far we had left to go. He pointed out a jagged, curved, white line on the display and told us we had lots more room to go. The 'line' John pointed out was the outline of the rear bumper. The Highlander we test drove in fact did not have guidance lines on the back up camera.

Next, I asked if we could try the Navigation using voice. John said that voice commands were available in the car, but then does not proceed to tell us how to us it or activate it. Looking past that, we manually try to enter a POI into the Nav. Struggling with the interface, we actually accidentally exited the feature a few times by hitting the wrong button. John at no time provided any guidance to help us out. He was silent in the back. Finally we enter a route, and we ask him a few more questions about the Nav. John finally confesses that he does not know how to work the Nav system at all. He actually tells us that he is afraid of using it, after that he tries to convince us that the Nav and Tech of the car is only a small part of the car, and the driving/ride is what is most important. He then tells us that once we buy the car, a highly specialized team of experts will come and help get the Nav / Tech all set up for us.



Clearly, this was not going well and all this was only 20 minutes since we stepped foot into the dealership. We decided to give this one last shot and ask John if there was anything about the car we should know about. He then tells us that he pretty much knows everything about the car, and if we ask him he can answer it. He then tells us that the back row has air vents that can be controlled up front. Finally, we were going back to the car lot, but did not see the building. So we ask John, where the Toyota dealership was. He then informs us that we missed a turn, so we comically drive across a neighbouring Honda dealership back to the Toyota lot.



While I concede that cars have a lot of features and functionalities that can be complex and complicated, I would have expected at least to be helped by a salesperson who know the fundamental basics about the car we were dealing with. But more importantly, I would have expected someone to reach out to us before the test drive and ask us what key features we were interested in, and more importantly what enticed us to be interested in the Highlander.

[roll_over]

I can't believe I read all of that

[Modelexis]

:whocares:

Loosen up your bra.

[Dalking]

Originally posted by roll_over
I can't believe I read all of that :werd:

[Dalking]

I guess someone told this person that beyond was a good place to bitch about people who can't do their job? Well, it wouldn't be the first time.

[SKR]

I don't get it. You were at the dealership, interested in a vehicle, and rather than put in some effort yourself and go talk to someone, you stood around like a dork and then went home. To book a test drive at the dealership you just came from. It seems like an unnecessary step, and probably the reason you got stuck with John. John sounds perfect for what I would assume is the kind of person who books a test drive over the internet.

[TomcoPDR]

Originally posted by roll_over
I can't believe I read all of that



Originally posted by Modelexis
:whocares:

Loosen up your bra.


X2

So you guys are a couple in your 30's, you're tech savy, but yet you're mad at your sales person who left you alone to explorer the nav buttons yourselves, otherwise you'd feel disrespected?

So the salesperson is suppose to read you mind knowing when to hold your hand, and when to show off to the wife how up to date you are with vehicle technology?

[roll_over]

Show us your titties

[Dalking]

Thread backfire.....:rofl:

[Boosted131]

Coles notes ?

[schocker]

Didn't know how to use nav, worst salesman evarrrrrrrr
The salesman at the crowfoot hyundai told me not to waste his fucking time. I would say that is worse....

[jcox20]

I had kind of the opposite of this happen when I bought my new Dodge...an older guy was showing me absolutely every feature and how everything worked in the truck..I'm only 24 so it wasn't really necessary but he was one of the nicest people I have ever met so I didn't mind at all

[Maxt]

I read it all.. I was waiting for when John blew his brains out in the back seat....

[E36M3]

Thank you for two minutes reading your insane rant that I am never getting back.

If you can't figure out how to use a nav system and other basic electronics then maybe a bicycle would be a better choice of vehicle.

[Isaiah]

After reading, I'm surprised the OP isn't John based on the thread title.

[NoMoreG35]

:rofl:

[revelations]

Is this real or a troll??

Great example of the entitlement mindset our prissy society has come to.

[CanmoreOrLess]

Sweet, The Whiners (Wendy and Doug) are alive and well here in Cowtown, last seen patronizing (whinonizing) a local car dealership and a sorry sales sod called John. The SNL witness relocation program has been jeopardized, here are two of their past video documents:

NiquICTxSlc

AkggyqUWDME

[300zxfairlday]

Lol:whocares:

[Darkane]

Lol.

I have nothing. I have a suspicion our early 30's OP may have some entitlement issues.

Along with uniformed salesmen, which is nothing new.

[Rat Fink]

.

[englishbob]

Perfect example of the 'me and me only' society.
Quit your whining and go annoy another dealership.

[Sugarphreak]

...

[bourge73]

She should be looking into an Audi or Mercedes
Toyota? Omg

[Rat Fink]

.

[AE92_TreunoSC]

.

[euro_racer]

http://www.name-list.net/img/images.php/Wanker_4.jpg

[Isaiah]

First world problem. For John.

[InRich]

Im gonna go ahead and invoice OP for wasting our time ;)

[A790]

Originally posted by BLisaGB
This was by far the worst test drive experience we have ever had. From filling out the online form and requesting a test drive, to actually going to the test drive itself, the entire experience was completely unprofessional and embarrassing. How is it possible that the Internet Lead Specialist paired us up on the test drive with somebody who knew so little about the car we were interested it. Also, if he had bothered to ask more important questions than 'are you going to finance the car or buy it with cash', he would have discovered that we were looking at a family sized vehicle that was loaded with tech features. I have owned 3 Toyotas in the last 10 years, and have bought 2 cars from Charlesglen Toyota. I can honestly say that after this experience I will never patronize with your dealership ever again.

Firstly, we visited the show room looking at a couple of cars and narrowed it down to the Highlander and 4Runner. No one bothered to come by and asked us if we had any questions or needed assistance. Nonetheless, we liked the look of the Highlander so we decide to book a test drive using the website. Blake calls back and asks us the same details that we have provided using the online form. When we ask him if he even bothered to look at the input information, he says he hasn't and then proceeds to ask us if we were going to pay cash or finance the car. A completely irrelevant and stupid question given the fact that we had not talked to any one yet about the car or even test drove it. Anyways, we confirm the date/time of the test drive with Blake thinking that it was scheduled and ready to go. A few days before the scheduled date, someone calls us back to 'remind' us of our upcoming test drive. The problem was that he got the date/time completely wrong.



So after working out the logistics of the test drive, we finally get confirmation of the date/time, and we show up to the showroom 5-10 min before our appointment. The receptionist asks us who was the salesperson we were dealing with, but since we booked the test drive through the website, we were not provided with that information so we just tell her that we were corresponding with Blake and he was going to set us up with someone. The receptionist informs us that we would be going with John on our test drive, and soon John appears and greets us. We were just about to head off towards the Highlander in the showroom, when Blake then appears 5 minutes later and interrupts us to introduce himself and then introduce us to John whom we had already met.



Knowing that we were interested in the Highlander, which has quite an impressive Nav / Tech package, I cannot understand how and why Blake would choose a Salesperson to service us who was not familiar or not comfortable with the system. And if he was going to ask us the same questions as the internet form, then would it not have been easier to omit filling out all the information in the first place?



Now onto the test drive.

John directs us not towards the test drive vehicle but to the car inside the showroom. We were fine with that as we expected him to run down some features for us that we were not aware of in the car. Instead, we were treated to a show and tell of buttons and their functionality. John pointed out the volume buttons for the car audio and told us that the up arrow would increase the volume and down arrow would decrease the volume. While I'm sure that demonstration would be useful for some, we were in our early 30's and were comfortable with technology that we could probably deduce a few of the features he was pointing out. Keeping an open mind, we disregarded the awkward introduction and the elementary demonstration as we proceeded outside with the test drive.



We sat in the front and John sat in the back. We were familiar with the area around the dealership so we did not necessarily need instructions, but some guidance or recommendations on routes would have been appreciated. So as we drove, I started to fiddle around with some of the buttons on the dash. I tried the radio, the vents/air/AC etc, and finally we pull into a parking lot to really start playing with the backup camera and the Nav.



When we tried to back up the car, we asked if the backup camera had guidance lines to help gauge distance and angle of the car. John said there was a line to help us see far we had left to go. He pointed out a jagged, curved, white line on the display and told us we had lots more room to go. The 'line' John pointed out was the outline of the rear bumper. The Highlander we test drove in fact did not have guidance lines on the back up camera.

Next, I asked if we could try the Navigation using voice. John said that voice commands were available in the car, but then does not proceed to tell us how to us it or activate it. Looking past that, we manually try to enter a POI into the Nav. Struggling with the interface, we actually accidentally exited the feature a few times by hitting the wrong button. John at no time provided any guidance to help us out. He was silent in the back. Finally we enter a route, and we ask him a few more questions about the Nav. John finally confesses that he does not know how to work the Nav system at all. He actually tells us that he is afraid of using it, after that he tries to convince us that the Nav and Tech of the car is only a small part of the car, and the driving/ride is what is most important. He then tells us that once we buy the car, a highly specialized team of experts will come and help get the Nav / Tech all set up for us.



Clearly, this was not going well and all this was only 20 minutes since we stepped foot into the dealership. We decided to give this one last shot and ask John if there was anything about the car we should know about. He then tells us that he pretty much knows everything about the car, and if we ask him he can answer it. He then tells us that the back row has air vents that can be controlled up front. Finally, we were going back to the car lot, but did not see the building. So we ask John, where the Toyota dealership was. He then informs us that we missed a turn, so we comically drive across a neighbouring Honda dealership back to the Toyota lot.



While I concede that cars have a lot of features and functionalities that can be complex and complicated, I would have expected at least to be helped by a salesperson who know the fundamental basics about the car we were dealing with. But more importantly, I would have expected someone to reach out to us before the test drive and ask us what key features we were interested in, and more importantly what enticed us to be interested in the Highlander.
So, to clarify, you've presumably had two good experiences with this dealership before but will now never deal with them again due to your dislike of John?

[bourge73]

Yup she totally sounds like a C'U'Next'Tuesday

[btimbit]

The first part about how stupid booking an online test drive is, I agree with, it's a pointless waste of time.

Yet you somehow manage to complain about the salesman explaining too much at the beginning, and then complain that he's not explaining enough at the end. Sounds like no matter what he did, you'd be unimpressed

[LadyLuck]

I was at that dealership yesterday to look at a Scion tC, no appointment...walked in and told them I wanted more info on a white tC parked at the front.

Had a guy come up to me within a couple of minutes and even tho I told him I was not there to buy anything today he still offered me a test drive (we had keys in hand and ready to go under 5 minutes with no appointment).

Took it for a rip and when we came back he got me all the financing info etc in a package before I left the dealership.

While the car was crap, the service was great.

[Sugarphreak]

...

[Sentry]

Originally posted by AE92_TreunoSC
Second post ever and expect us to lynch a salesman? Ha! Fuck you!

Please stay the hell away from my dealership lol, go to cochrane or something.
No, go away!

[revelations]

Love how Beyond slams the door on these hosers ..... :rofl:

[bart]

last time i bought a vw i went in did the deal the same day, at the end he asks if i want a test drive i said no, just call me when the car comes in lol priceless look, i didnt even bother to sit in it haha

[heavyfuel]

Un fuckin real. That is all.

[89s1]

Great thread, panned out flawlessly. :D

[Graham_A_M]

Hahaha.... Wow you live a very sheltered life if that "horrific" experience was enough for you to refuse to deal with Charlesglen again, then create an account here just to whine about it.


Boo fucking hoo... :rolleyes:

[89s1]

Originally posted by Graham_A_M
Hahaha.... Wow you live a very sheltered life if that "horrific" experience was enough for you to refuse to deal with Charlesglen again, then create an account here just to whine about it.


Boo fucking hoo... :rolleyes:

lol says the guy that hates me as a person for calling a thread you posted on the internet stupid.

:rolleyes: :rolleyes:

You're too much graham.

[Team_Mclaren]

John is a chill guy?!

[A790]

Originally posted by 89s1


lol says the guy that hates me as a person for calling a thread you posted on the internet stupid.

:rolleyes: :rolleyes:

You're too much graham.
I fail to see what relevance that has to this thread.

[89s1]

His reply was totally hypocritical, and I pointed it out. That's all.

Relevant enough for me. Since when has it mattered on beyond?

New rules on posting I wasn't made aware of?

[A790]

Originally posted by 89s1
His reply was totally hypocritical, and I pointed it out. That's all.

Relevant enough for me. Since when has it mattered on beyond?

New rules on posting I wasn't made aware of?
No, no new rules. It was just a douchey post so I was confused since you don't normally make douchey posts lol

[Seth1968]

I don't think the OP is coming back. lol

[89s1]

Well thanks A790 I appreciate it :)

I just dog on graham a bit because he took some e-criticism super personally and I still think it's funny.

[dj_rice]

Kritafo's daughter?

[luxor]

Yes lady, sales people can read your fucking mind. If I was John I would have showed you the volume button too cause you seem like an imbecile.

If you want to know something then ask, and if the person doesn't know, go fucking find out yourself cause most of the time that's the better route. Some people's children :facepalm:

[rx7boi]

Originally posted by schocker
Didn't know how to use nav, worst salesman evarrrrrrrr
The salesman at the crowfoot hyundai told me not to waste his fucking time. I would say that is worse....

:rofl: I know 3 of the guys that work there, which one was it?

[M.alex]

What type of retard buys an OEM car from a stealership? Real men build their own cars :thumbsdow

[schocker]

Originally posted by rx7boi
:rofl: I know 3 of the guys that work there, which one was it?
It was Gene. Occurred about 4 years ago now but I still hold a giant grudge against hyundai/kia :rofl:

[TomcoPDR]

Originally posted by dj_rice
Kritafo's daughter?

Her daughter just got out of high school, 2nd year UC give or take.

[Graham_A_M]

Originally posted by 89s1
Well thanks A790 I appreciate it :)

I just dog on graham a bit because he took some e-criticism super personally and I still think it's funny.

I dont care, really I dont. You took a post of mine in the Msc video section, very seriously, and it kind of went from there... I really couldn't care less at this point. :dunno:

[Isaiah]

Originally posted by TomcoPDR


Her daughter just got out of high school, 2nd year UC give or take. Keeping tabs?

[bigbadboss101]

Quite often the buyers know more than the salesmen. This can be true for anything.
Do you home work, test out the vehicles you are interested and phone around for best price. Keep in mind to drive longer distance to get service work would lessen the benefit of lower sale price.

[speedog]

Originally posted by Graham_A_M


I dont care, really I dont. You took a post of mine in the Msc video section, very seriously, and it kind of went from there... I really couldn't care less at this point. :dunno: 'tis okay, at least you didn't stoop to the level of being pretentious.

[OU812]

You should have asked for an Asian salesperson.

[01RedDX]

.

[89s1]

Originally posted by speedog
'tis okay, at least you didn't stoop to the level of being pretentious.

https://si0.twimg.com/profile_images/1078664648/fry.jpg

Well played good sir, well played.

[dirtsniffer]

OP is inrich's girlfriend right?

[dirtsniffer]

Originally posted by OU812
You should have asked for an Asian salesperson.

Damn wasn't first.

[uv1569]

I see the woman has the problem with the test drive... if you were to ask the male... 'how was the test drive?" "Test drive was fine my wife is just a pretentious snatch"

[NoMoreG35]

Originally posted by uv1569
I see the woman has the problem with the test drive... if you were to ask the male... 'how was the test drive?" "Test drive was fine my wife is just a pretentious snatch"

:rofl:

[Jeff_E]

This is sooo funny! OP, it seems like you know everything about the vehicle when you think John was stupid when he was explaining the buttons to you. Now you complain that he is not helping you with the NAV?

How about you go SUCK IT?? LOLOL!!! :rofl: :guns:

I would suggest you to go visit every Toyota dealership in town or even better, go to neighboring cities and waste their time too! LMAO!!!!

I wonder if you would like John to go on a date with you after hours and he just declined your invitation. LOLOL :rofl: :rofl: :rofl:

[Jeff_E]

Originally posted by AE92_TreunoSC
Second post ever and expect us to lynch a salesman? Ha! Fuck you!

Please stay the hell away from my dealership lol, go to cochrane or something.


Who the fuck fills out the online test drive? Seriously? I've been rejected one test drive in my whole life, you go in, show interest and drive it.

GAH

^+1 :rofl: :rofl: :rofl:

[A790]

Originally posted by Jeff_E
This is sooo funny! OP, iIt seems like you know what you know everything about the vehicle when you think John was stupid when he was explaining the buttons to you. Now you complain that he is not helping you with the NAV?

How about you go SUCK IT?? LOLOL!!! :rofl: :guns:

I would suggest you to go visit every Toyota dealership in town or even better, go to neighboring cities and waste their time too! LMAO!!!!

I wonder if you would like John to go on a date with you after hours and he just declined your invitation. LOLOL :rofl: :rofl: :rofl:
I take it you work there? :)

[Jeff_E]

Originally posted by A790

I take it you work there? :)

[CompletelyNumb]

You should tell John to join and counter this claim of ignorance made against him.

[Jeff_E]

Originally posted by CompletelyNumb
You should tell John to join and counter this claim of ignorance made against him.

According to the OP, John is not tech savvy so I think John will have a hard time figuring it out on how to join beyond and post something from his computer. :rofl: :rofl:

[NoMoreG35]

Originally posted by Jeff_E


According to the OP, John is not tech savvy so I think John will have a hard time figuring it out on how to join beyond and post something from his computer. :rofl: :rofl:

:rofl:

[A790]

Originally posted by Jeff_E


:werd: :thumbsup:
That is extremely distressing, not to mention unprofessional.

If I caught my employees talking about potential customers like that - even if they were running their mouths on the internet - I'd deal with it very swiftly. It does make Charlesglen Toyota look pretty pathetic, and the fact that there are two employees posting in here about how the OP should "suck it" and "stay the hell away from my dealership" is also pretty pathetic.

There is a right way and a wrong way to respond to things like this.

[Disoblige]

Adding a "LOLOL!!!" or "LMAO!!!!" at the end of each sentence makes you look like an idiot too, especially when nothing hilarious was said.

Kinda embarrassed for you.

[Jeff_E]

Originally posted by A790

That is extremely distressing, not to mention unprofessional.

If I caught my employees talking about potential customers like that - even if they were running their mouths on the internet - I'd deal with it very swiftly. It does make Charlesglen Toyota look pretty pathetic, and the fact that there are two employees posting in here about how the OP should "suck it" and "stay the hell away from my dealership" is also pretty pathetic.

There is a right way and a wrong way to respond to things like this.

A790, I apologize if I offended you but my comment is all about my personal opinion.

I didn't mean to offend you in any way but that was just my own personal comment and opinion.

Oh well, just saying... :drama:

[A790]

Originally posted by Jeff_E


A790, I apologize if I offended you but my comment is all about my personal opinion.

I didn't mean to offend you in any way but that was just my own personal comment and opinion. The dealership doesn't have to do anything with this.

Even if we work for a certain company, are we not allowed to voice out our own opinion?

Oh well, just saying... :drama:
You are absolutely entitled to your opinion, but the last thing you want to do is share your opinion (which may be perceived negatively) and also discuss the fact that you happen to work at the dealership in question.

I'm not offended bud. If anything, I'm giving you a heads up about how it is perceived. Somehow I doubt your boss would want to read your posts, and more likely, I doubt you'd want your boss to read your posts. See what I'm saying?

People have been fired for less. Don't get caught up in that :)

Think of it like this:

A customer calls my business for a quote on carpet cleaning. She gets mad about the quote being higher than others are charging, and so she goes and posts a bad writeup on a site about my business and the outrageous prices I charge. The fact that I offer a superior service (probably), or that I offer greater value (also probably), is more or less irrelevant. She's mad and wants to share it.

Now, imagine how you'd perceive my business if someone, who later identified themselves as working for my company, came on the forum and was posting about how that lady is a whackjob and that she should suck it. How would you perceive my business? Would you view us as professional? Would you think we were honest and ethical?

That's all I'm saying.

[Jeff_E]

Originally posted by Disoblige
Adding a "LOLOL!!!" or "LMAO!!!!" at the end of each sentence makes you look like an idiot too, especially when nothing hilarious was said.

Kinda embarrassed for you.

Is being sarcastic a crime now? If it is, then I am sorry. :cry:

[Jeff_E]

Originally posted by A790

You are absolutely entitled to your opinion, but the last thing you want to do is share your opinion (which may be perceived negatively) and also discuss the fact that you happen to work at the dealership in question.

I'm not offended bud. If anything, I'm giving you a heads up about how it is perceived. Somehow I doubt your boss would want to read your posts, and more likely, I doubt you'd want your boss to read your posts. See what I'm saying?

People have been fired for less. Don't get caught up in that :)


Sorry Beyond! :)

[98type_r]

Originally posted by Jeff_E


Is being sarcastic a crime now? If it is, then I am sorry. :cry:

http://troll.me/images/y-u-no/sarcasm-y-u-no-work-on-internet.jpg

[JRSC00LUDE]

Originally posted by Jeff_E
Sorry Beyond! :)

You kinda missed his point He didn't say you're making Beyond look bad, he said you're making your place of employment look bad.

The OP really didn't but you kind of are, his position is valid.

[FullFledgedYYC]

You went and spoke to a salesman whose last name is Chow.... at an import dealership... in Crowfoot.... what the hell did you expect? If you were white I would say this is almost more on you than on the sales guy.

[G]

Originally posted by FullFledgedYYC
You went and spoke to a salesman whose last name is Chow.... at an import dealership... in Crowfoot.... what the hell did you expect? If you were white I would say this is almost more on you than on the sales guy.

So I should expect less if the sales person is asian? Maybe you should change your name to FullFledgedKKK.

[FullFledgedYYC]

Originally posted by G


So I should expect less if the sales person is asian? Maybe you should change your name to FullFledgedKKK.

If you're asian and the salesman is asian, you will likely have a great experience.

Anytime I have gone to a dealership in CROWFOOT and the salesman was asian, they have been completely useless. Racist? No. It's an observation I have made based on fact. If this changes I will gladly change my thoughts. It doesn't matter if they were white, laitno, middle eastern or australian, the fact is I have had numerous shitty salesmen experiences up in Crowfoot, and every time it has been with an asian salesman.

The two positive experiences were with a white salesman. Perhaps its the salesmen that are racist, and not me? They see a white guy and they just don't give the same level of service as though it were an asian.

I also worked at a dealership back in the day, and I definitely saw this FIRST HAND. People tend to treat their own people better. Sad, but true.

[darthVWader]

O/P should just throw change at salesmen

[Mista Bob]

Originally posted by darthVWader
O/P should just throw change at salesmen

You could RUIN someones life doing that dont cha know!!!!!!!!!

[FullFledgedYYC]

Originally posted by Mista Bob


You could RUIN someones life doing that dont cha know!!!!!!!!!

A+ post.

[Stealth22]

Originally posted by FullFledgedYYC
You went and spoke to a salesman whose last name is Chow.... at an import dealership... in Crowfoot.... what the hell did you expect? If you were white I would say this is almost more on you than on the sales guy.
Charlesglen Toyota is up by Beacon Hill now...just sayin. ;)