codetrap
03-04-2014, 10:56 AM
NOC Analyst
Network Operations Team, Calgary
Axia is a dynamic, growing and innovative company that brings a powerful new approach to how network services are delivered around the world. We sell services over fibre optic communications infrastructure in jurisdictions that have implemented the Axia NGN Solution, and have networks in Alberta, France, and Massachusetts.
Whats the Challenge?
In this role, you will be required to work independently on a wide range of assignments. Included in the attributes we are looking for are:
Ability to deal with stressful situations.
Must be available for shift work the NOC is staffed 24/7, 365 days /year.
Thrives on customer satisfaction.
Open-minded, loves challenges and enjoys change.
Ability to work on multiple processes at a time.
Team-oriented.
Typing 25 WPM.
Roles and Responsibilities
Monitoring:
The Alberta SuperNet network (HP OpenView NNM, Cisco Transport Manager, CTM).
Secure access control (DPS Telecom products).
Calgary Data Centre (Facilities Monitoring System).
Ticketing queues (HP OpenView Service Desk).
Maintenance and Co-ordination:
Tracking Change Management activities.
Reporting network changes to appropriate group.
Co-ordination of network troubleshooting.
Tracking of ongoing network issues.
Reporting of daily events.
Advanced Operations:
Maintenance of Intelligent Alarm Mediator (IAM System).
Configuration and Maintenance of NetGuardian site monitoring units.
Canoga Perkins media converter configuration & implementation.
MRV media converter configuration & implementation.
SED installation acceptance testing.
Troubleshooting and Service Recovery:
Issue escalation via established Path.
Troubleshooting of network issues.
Troubleshooting of customer-reported issues.
Proficiency in tools used:
HP OpenView (Network Monitoring).
HP OpenView Service Desk (trouble ticketing and inventory).
Juniper OS (Junos)
Data Site Facilities Monitoring System (environmental monitoring).
DPS NetGuardians (remote environmental monitoring).
DPS Intelligent Alarm Monitor (controls NetGuardians).
Canoga Perkins (media converter and control software).
MRV MegaVision (media converter and control software).
CAD Drawings.
TACACS (authentication).
Cisco ONS (Monitoring software).
MS Windows Suite.
DNS CNR Network Registrar.
Qualifications
Telecom/Engineering grad (tech college diploma) or equivalent industry experience
Cisco Certified (CCNA or above)
Juniper (JNCIA Nice to have)
Why join Axias team?
Axias people work in a collegial and flexible open environment that promotes collaboration between teams. The company offers you the opportunity to work with an industry leading organization, with a competitive salary and benefits program that includes:
Share Purchase Plan
Variable Compensation
Earned Days Off
Health & Wellness Credit
Axia also actively supports our employees efforts to further their education, and supports their volunteer work in the community.
All Axia employees are required to complete a criminal reference check.
Axia is part of the COR safety recognition program and all employees receive the appropriate health and safety orientation and training.
How to Apply
Email your credentials to [email protected]. If you attach a resume, please indicate the documents format (Word, PowerPoint, etc ) Resumes will be held on file for six months unless applicants indicate they would prefer their information be discarded once this position has been filled.
While we thank everyone for their interest, we will only contact applicants selected for an interview.
Deadline for Applications
Applications must be received no later than Friday, March 7, 2014.
Network Operations Team, Calgary
Axia is a dynamic, growing and innovative company that brings a powerful new approach to how network services are delivered around the world. We sell services over fibre optic communications infrastructure in jurisdictions that have implemented the Axia NGN Solution, and have networks in Alberta, France, and Massachusetts.
Whats the Challenge?
In this role, you will be required to work independently on a wide range of assignments. Included in the attributes we are looking for are:
Ability to deal with stressful situations.
Must be available for shift work the NOC is staffed 24/7, 365 days /year.
Thrives on customer satisfaction.
Open-minded, loves challenges and enjoys change.
Ability to work on multiple processes at a time.
Team-oriented.
Typing 25 WPM.
Roles and Responsibilities
Monitoring:
The Alberta SuperNet network (HP OpenView NNM, Cisco Transport Manager, CTM).
Secure access control (DPS Telecom products).
Calgary Data Centre (Facilities Monitoring System).
Ticketing queues (HP OpenView Service Desk).
Maintenance and Co-ordination:
Tracking Change Management activities.
Reporting network changes to appropriate group.
Co-ordination of network troubleshooting.
Tracking of ongoing network issues.
Reporting of daily events.
Advanced Operations:
Maintenance of Intelligent Alarm Mediator (IAM System).
Configuration and Maintenance of NetGuardian site monitoring units.
Canoga Perkins media converter configuration & implementation.
MRV media converter configuration & implementation.
SED installation acceptance testing.
Troubleshooting and Service Recovery:
Issue escalation via established Path.
Troubleshooting of network issues.
Troubleshooting of customer-reported issues.
Proficiency in tools used:
HP OpenView (Network Monitoring).
HP OpenView Service Desk (trouble ticketing and inventory).
Juniper OS (Junos)
Data Site Facilities Monitoring System (environmental monitoring).
DPS NetGuardians (remote environmental monitoring).
DPS Intelligent Alarm Monitor (controls NetGuardians).
Canoga Perkins (media converter and control software).
MRV MegaVision (media converter and control software).
CAD Drawings.
TACACS (authentication).
Cisco ONS (Monitoring software).
MS Windows Suite.
DNS CNR Network Registrar.
Qualifications
Telecom/Engineering grad (tech college diploma) or equivalent industry experience
Cisco Certified (CCNA or above)
Juniper (JNCIA Nice to have)
Why join Axias team?
Axias people work in a collegial and flexible open environment that promotes collaboration between teams. The company offers you the opportunity to work with an industry leading organization, with a competitive salary and benefits program that includes:
Share Purchase Plan
Variable Compensation
Earned Days Off
Health & Wellness Credit
Axia also actively supports our employees efforts to further their education, and supports their volunteer work in the community.
All Axia employees are required to complete a criminal reference check.
Axia is part of the COR safety recognition program and all employees receive the appropriate health and safety orientation and training.
How to Apply
Email your credentials to [email protected]. If you attach a resume, please indicate the documents format (Word, PowerPoint, etc ) Resumes will be held on file for six months unless applicants indicate they would prefer their information be discarded once this position has been filled.
While we thank everyone for their interest, we will only contact applicants selected for an interview.
Deadline for Applications
Applications must be received no later than Friday, March 7, 2014.