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View Full Version : Crowfoot dodge is the worst dealership



InLoveWitRSX
10-01-2014, 04:08 PM
I've never liked them, but today was the last straw. Back when I bought my car from them (2013 dodge dart) they tried to be shady from the start and add hidden charges and sneaky dealership stuff but got that solved, whatever thats not the issue.

Today I went to get an oil change and get my tire patched (service guy told me it was $40 to patch the tire), waited around 2 and a half hours and they tried to charge me $215 bucks... my last oil change was $110 which I understand for synthetic is whatever, but a tire patch adds $100 dollars are they fucking joking? Had to dispute it with the manager since the service guy was a douche, got it reduced. Also the techs look like they are in grade 11... then when I got home I find out they didn't even fill my tires up properly (front two are way over filled, and the back two tires are uneven psi)


STAY AWAY.

vengie
10-01-2014, 04:15 PM
You sound like a very unpleasant person to deal with.

egmilano
10-01-2014, 04:16 PM
Last time I went to Kaltire for my flat they said it was free ! :drool:

spikerS
10-01-2014, 04:24 PM
I bought a vehicle from Crowfoot Dodge, and during the financing application, they tried to add 2% to the rate that the lender approved me for. I only caught it because we had to resubmit the paperwork to include a set of roof racks and saw the real rate, only to see the dealer paperwork bumping it up 2% again.

Those guys are so fucking shady in the finance dept, it is now a lesson learned, and everyone should be asking to see the the lender approval paperwork.

InLoveWitRSX
10-01-2014, 04:24 PM
Originally posted by vengie
You sound like a very unpleasant person to deal with.


you must work for them. :rolleyes:

InLoveWitRSX
10-01-2014, 04:27 PM
Originally posted by spikerS
I bought a vehicle from Crowfoot Dodge, and during the financing application, they tried to add 2% to the rate that the lender approved me for. I only caught it because we had to resubmit the paperwork to include a set of roof racks and saw the real rate, only to see the dealer paperwork bumping it up 2% again.

Those guys are so fucking shady in the finance dept, it is now a lesson learned, and everyone should be asking to see the the lender approval paperwork.

Thats exactly what they tried doing to us when we initially bought the car.

vengie
10-01-2014, 04:32 PM
Originally posted by InLoveWitRSX



you must work for them. :rolleyes:

Swing and a miss junior.

However, tires are considered a wear and tear item last time I checked... therefore to patch it and the time it takes would equate to the $100 fee.

Do I think its high? Yes. BUT you asked for them to complete a service, and they did just that.

zipdoa
10-01-2014, 04:33 PM
Originally posted by spikerS
I bought a vehicle from Crowfoot Dodge, and during the financing application, they tried to add 2% to the rate that the lender approved me for. I only caught it because we had to resubmit the paperwork to include a set of roof racks and saw the real rate, only to see the dealer paperwork bumping it up 2% again.



Welcome to every car dealership, ever.

Selling 3M on cars that already have it, useless extended warranties, bumping prices, hiding rebates, making up ridiculous prices for accessories, inflated protection packages...

This is why guys make $300k/yr selling cars. :rofl:

ercchry
10-01-2014, 04:37 PM
yeah, i didnt have any issues with the money aspect while i was there... but thats probably cause i didnt finance. but holy fucking useless place.

scheduled pickup for 11am, cause the finance guy said the morning was better cause there would be less backlog then. get there and our sales guy goes "oh i tired to call you, its going to be two more hours" okay, whatever... we'll go have brunch... get back "oh it will be another hour, the detail guys are short staffed" ... hour later... same thing... then again, and again... finally its like 4 or 5pm and we FINALLY get the bloody truck and it looks like someone hit it with a fucking hose. text renee for a quote to detail it properly and its like $500 or something, ask for a credit and nope... then they promise they will do it right if we bring it back next week... so we take it back and get a shitty fucking mom van for the day... then guess what? looks again like it was rinsed off with a hose. they wasted enough of my time we never went back to fix it.

InLoveWitRSX
10-01-2014, 05:03 PM
Originally posted by vengie


Swing and a miss junior.

However, tires are considered a wear and tear item last time I checked... therefore to patch it and the time it takes would equate to the $100 fee.

Do I think its high? Yes. BUT you asked for them to complete a service, and they did just that.

No shit, I forgot to mention that the service guy told me it would be $40 dollars to patch the tire. So when I got the statement telling me it was $100 I was pretty pissed. I'm not a mechanic but I'm pretty sure it doesn't take an hour to patch a tire.

But I guess you're one of those naive customers that have no problems paying silly amounts for a headlight fluid flush. :poosie: :poosie:

Stephen81
10-01-2014, 05:17 PM
I dunno man, I had a tire patched on my Toyota at a dealership last year and it cost pretty close to a hundred. Even the patch will change the balance so they have to rebalance it.

ercchry
10-01-2014, 05:19 PM
Originally posted by Stephen81
I dunno man, I had a tire patched on my Toyota at a dealership last year and it cost pretty close to a hundred. Even the patch will change the balance so they have to rebalance it.

uh, pretty sure you have to rebalance it as soon as you take the tire off the rim anyways... but since i can get 4 tires swapped (and balanced) for $120... yeah....

Stephen81
10-01-2014, 05:29 PM
Originally posted by ercchry


uh, pretty sure you have to rebalance it as soon as you take the tire off the rim anyways... but since i can get 4 tires swapped (and balanced) for $120... yeah....

ya they're supposed to, some places may just mark the tires where the weights are. and i'm really happy for you.

InLoveWitRSX
10-01-2014, 05:58 PM
Originally posted by Stephen81
I dunno man, I had a tire patched on my Toyota at a dealership last year and it cost pretty close to a hundred. Even the patch will change the balance so they have to rebalance it.

some places do it for free.. i think the fact that he told me it was going to be $40 then gave me the bill for $100 is what irked me the most.

spike98
10-01-2014, 06:04 PM
I negotiated a deal on our 2013 charger only and when i went in to pick it up and do the final paperwork they told me there was a $4000 hail claim on the car. That was the first i had heard of it. This was after they tried to pull the interest rate bate and switch as above.

I will NEVER go there again. Not even for an oil change.

Iceman_19
10-01-2014, 10:20 PM
Id highly recommend Big 4. For both service and sales.

bignerd
10-01-2014, 10:47 PM
Kal Tire patched a tire for us last year in exchange for a non-perishable food donation to their food drive!

Lex350
10-02-2014, 08:02 AM
I have never paid anywhere near $100 to patch a tire and I never would. Considering most tire places will do it for free that's just bullshit.

Zero102
10-02-2014, 02:19 PM
Crowfoot dodge left a telescoping magnet under the hood of my car that scratched the shit out of a few things. I found it when I got home and opened the hood to double check their work.

To make matters worse on the drive home from their dealership a giant fucking spider dropped out from on top of my sun visor. Never had a spider in the car before or after and I never took it back there again.

Hallowed_point
10-02-2014, 02:27 PM
Originally posted by Zero102
To make matters worse on the drive home from their dealership a giant fucking spider dropped out from on top of my sun visor. Never had a spider in the car before or after and I never took it back there again.

lol..so that's what "misc charges" on dealership invoices are for...spider eggs :eek: :eek:

CapnCrunch
10-02-2014, 02:27 PM
Originally posted by Zero102
Crowfoot dodge left a telescoping magnet under the hood of my car that scratched the shit out of a few things. I found it when I got home and opened the hood to double check their work.

To make matters worse on the drive home from their dealership a giant fucking spider dropped out from on top of my sun visor. Never had a spider in the car before or after and I never took it back there again.

Crowfoot Dodge raises spiders and puts them in customers cars!!!

Xtrema
10-02-2014, 04:32 PM
Originally posted by Iceman_19
Id highly recommend Big 4. For both service and sales.

Only one to deal with in town for Chrysler products.

Hallowed_point
10-02-2014, 04:47 PM
Originally posted by Iceman_19
Id highly recommend Big 4. For both service and sales.

I wouldn't..back in my dodge days I went to them exclusively based on good rep. All I got out of it was overcharged, dirty vehicle after service and crap follow up from service advisor. Never again will I own a dodge Chrysler whatever product.

ercchry
10-02-2014, 04:51 PM
Originally posted by Hallowed_point


I wouldn't..back in my dodge days I went to them exclusively based on good rep. All I got out of it was overcharged, dirty vehicle after service and crap follow up from service advisor. Never again will I own a dodge Chrysler whatever product.

yup, but thats the BEST place still :rofl:

...i too will never go back to them no matter how much hp they put into the hell cats... why cant ford do a cheap high hp rwd (and ... probably asking too much) manual* 4 door :cry:






*yes i know the charger isnt available in manual

Graham_A_M
10-02-2014, 05:53 PM
I've given up on any dodge/chrysler product, especially considering the dealer network for them, this just reiterates that

Iceman_19
10-02-2014, 10:11 PM
Originally posted by Hallowed_point


I wouldn't..back in my dodge days I went to them exclusively based on good rep. All I got out of it was overcharged, dirty vehicle after service and crap follow up from service advisor. Never again will I own a dodge Chrysler whatever product.

I had a great experience with service, and just bought a truck from them a couple months ago. All who you talk to maybe? My experience was the best I've had from a dealer actually.

Lex350
10-03-2014, 07:16 AM
Originally posted by Graham_A_M
I've given up on any dodge/chrysler product, especially considering the dealer network for them, this just reiterates that


I'm the same. As a group the Dodge dealers in town are the worst scammers by far. My particular hatred runs very high with Gord Moores the owner at Varsity.

Hallowed_point
10-03-2014, 07:47 AM
Here's a question for you. How many people would buy a dodge type product more than once especially new?

Dodge seems to be a brand where people buy it once; immediately regret it and tell their friends.

CLiVE
10-03-2014, 08:13 AM
Crowfoot dodge...uggh. It took them 3 tries to get my directional tires on the right way. Then after that the valve stem wasn't installed properly and I got a flat the moment I drove away. They promised me a free oil change for my trouble - no thanks.

spike98
10-03-2014, 08:36 AM
Originally posted by Hallowed_point
Here's a question for you. How many people would buy a dodge type product more than once especially new?

Dodge seems to be a brand where people buy it once; immediately regret it and tell their friends.

I got rid of my jetta back in 2011 and have had dodge/jeep vehicles since. Both of my vehicles currently are dodge. Love the product HATE the dealers.

Masked Bandit
10-03-2014, 08:46 AM
Originally posted by Hallowed_point
Here's a question for you. How many people would buy a dodge type product more than once especially new?

Dodge seems to be a brand where people buy it once; immediately regret it and tell their friends.

Two years ago I bought my first Dodge product since I was a kid from Cochrane Dodge. Even if I lived close to them I would never darken their doorway again. I had I narrowed down to a Ram 1500 versus an F150 and the only thing that was causing me hesitation on the Ram was the piss poor dealer network. Mine is still under warranty so I've been using Big 4 as a test and I have to say that I'm pleasantly surprised, so far. I'm looking at picking up a second Dodge product in the spring and as it stands they will get first shot at it.

heavyfuel
10-03-2014, 09:30 AM
Parts dept. always been good to me, that's the only place I go when I need OEM parts for my 04. Wouldn't let the service dept. touch my truck with a 39 1/2 foot pole tho.

redblack
10-03-2014, 09:33 AM
Originally posted by Hallowed_point
Here's a question for you. How many people would buy a dodge type product more than once especially new?

Dodge seems to be a brand where people buy it once; immediately regret it and tell their friends.

I bought my first ram 1500 this spring and I definatley don't regret it one bit. It's heading in for service next week at airdrie dodge. Hopefully the service is good as the sales side. I'll try big 4 next time and will steer clear of crowfoot.

clem24
10-03-2014, 10:05 AM
Yeah whomever thinks $100 to patch a tire is 'normal' have basically gotten ripped off.

Iceman_19
10-03-2014, 10:20 AM
Originally posted by Hallowed_point
Here's a question for you. How many people would buy a dodge type product more than once especially new?

Dodge seems to be a brand where people buy it once; immediately regret it and tell their friends.

Im on my second Ram 1500. Bought both new. First time I learned some things after the fact that were shady as shit but nothing I could do about it. First truck was purchased at Kelowna Dodge. Learned my lesson and went into my second purchase more informed, also helped that one of my friends is a salesman in town (not at big 4) and helped me out a lot with my purchase. Just be informed and read read read. Thats my experience anyways.