gyu
06-22-2015, 02:22 PM
Dropped my vehicle off at the dealership to get my trunk repainted (they outsourced the work to a reputable body shop) under warranty, got it back two weeks later and my Compustar alarm/car starter wasn't working properly.
The remote would beep when I locked/unlocked the doors but the car wouldn't beep/chirp like it should. Turns out the grounding wire was disconnected and the head was snapped off (first picture), I got it replaced and it works fine again (second picture).
It wasn't like this when I dropped the vehicle off so clearly someone was messing around in my engine bay. Not sure if this was deliberate or malicious but it seems suspicious and I emailed the service advisor I was dealing with about it. He acknowledged that no one should have touched the front end of my car and that he will email the shop about why/what could have caused this and offered a $100 credit for my next service.
What do you guys think of the whole situation?
http://s28.postimg.org/a7j2pfux9/Disconnected_grounding_wire.jpg
http://s18.postimg.org/kmnrv44ft/Fixed_grounding_wire.jpg
The remote would beep when I locked/unlocked the doors but the car wouldn't beep/chirp like it should. Turns out the grounding wire was disconnected and the head was snapped off (first picture), I got it replaced and it works fine again (second picture).
It wasn't like this when I dropped the vehicle off so clearly someone was messing around in my engine bay. Not sure if this was deliberate or malicious but it seems suspicious and I emailed the service advisor I was dealing with about it. He acknowledged that no one should have touched the front end of my car and that he will email the shop about why/what could have caused this and offered a $100 credit for my next service.
What do you guys think of the whole situation?
http://s28.postimg.org/a7j2pfux9/Disconnected_grounding_wire.jpg
http://s18.postimg.org/kmnrv44ft/Fixed_grounding_wire.jpg