zipdoa
01-20-2016, 11:56 AM
Hey Beyond/Audi/VW Fans,
I just wanted to share my experience with For The Gusto Motorsport.
I purchased 2 sets of downpipes and 1 set of coilovers. The parts themselves are of OK quality (read: Cheap SSAC / XS-Power parts), but my issue with this company is centered around their business practices:
Lee has recently stated on his website that all SSAC / XS-Power parts that he has sold from his company (FTG Motorsports) are no longer eligible for support or warranty through him. He has essentially sold a ton of poor quality parts, and jumped ship when he realized he was going to have long term issues and frequent warranty claims.
He is passing the buck along to the customer - and hasn't even provided information on how to contact the original manufacturer should users need assistance.
As per his FB Page:
http://i.imgur.com/OFqjvFMl.png
I commented on his page expressing my dissatisfaction that Lee would not honor warranty or support, and was jumping ship after selling garbage parts. My comment was immediately deleted and I received this threat from Lee's Girlfriend via FB:
http://i.imgur.com/IMsjI3dl.png
Lee / FTG has a reputation for being short with customers and has proven himself unable to receive criticism. The Quattroworld forums have few threads detailing Lee's poor communication to downright ignoring customers who have received poorly made parts or inquired about issues:
FTG Downpipe failures (http://forums.quattroworld.com/allroad/msgs/223281.phtml)
To Lee's credit, he appears to have made good on replacing/fixing issues with customer parts in the past, but in order to get him to respond, customers often have to make threads calling him out publicly. It appears common that he will ignore you until you make a forum post.
My issue with FTG / Lee is that they threatened me after I posted a poor review, deleted my comments, and have proven to be negligent communicators.
Initially I didn't care enough to post this here on beyond, however after receiving the PM from his GF, I realized people should be aware of the operating practices behind FTG.
For these reasons, I would not recommend anyone do business with FTG.
Footnote:
Here's screenshots from his site detailing products i've purchased to which he will no longer honor warranty or support:
http://i.imgur.com/JXn2RQnl.png
I just wanted to share my experience with For The Gusto Motorsport.
I purchased 2 sets of downpipes and 1 set of coilovers. The parts themselves are of OK quality (read: Cheap SSAC / XS-Power parts), but my issue with this company is centered around their business practices:
Lee has recently stated on his website that all SSAC / XS-Power parts that he has sold from his company (FTG Motorsports) are no longer eligible for support or warranty through him. He has essentially sold a ton of poor quality parts, and jumped ship when he realized he was going to have long term issues and frequent warranty claims.
He is passing the buck along to the customer - and hasn't even provided information on how to contact the original manufacturer should users need assistance.
As per his FB Page:
http://i.imgur.com/OFqjvFMl.png
I commented on his page expressing my dissatisfaction that Lee would not honor warranty or support, and was jumping ship after selling garbage parts. My comment was immediately deleted and I received this threat from Lee's Girlfriend via FB:
http://i.imgur.com/IMsjI3dl.png
Lee / FTG has a reputation for being short with customers and has proven himself unable to receive criticism. The Quattroworld forums have few threads detailing Lee's poor communication to downright ignoring customers who have received poorly made parts or inquired about issues:
FTG Downpipe failures (http://forums.quattroworld.com/allroad/msgs/223281.phtml)
To Lee's credit, he appears to have made good on replacing/fixing issues with customer parts in the past, but in order to get him to respond, customers often have to make threads calling him out publicly. It appears common that he will ignore you until you make a forum post.
My issue with FTG / Lee is that they threatened me after I posted a poor review, deleted my comments, and have proven to be negligent communicators.
Initially I didn't care enough to post this here on beyond, however after receiving the PM from his GF, I realized people should be aware of the operating practices behind FTG.
For these reasons, I would not recommend anyone do business with FTG.
Footnote:
Here's screenshots from his site detailing products i've purchased to which he will no longer honor warranty or support:
http://i.imgur.com/JXn2RQnl.png