Help: ensuite shower has no water

[rach]

HI all,
just looking for some possible casuses for this, its a new built, ensuite shower has a shower bar and rain shower, but none of them has water coming out, all valves in basement are on, it was tested before and working fine, prior to the installation of shower bar, but not sure what the plumber did for the installation, maybe he switch off the small valve? but i cant find it anywhere, and the only valve i see is in the basement...
any help on this would be appreciated.
thanks

[redline]

I would call the plumber back and tell him to fix it....

[mr2mike]

New build... it's covered for a call to the home builder to mitigate asap.

[dj_rice]

Working fine prior to shower bar install. Start ripping out walls and get at er

[rach]

called the builder and he hasnt response yet, he said he called the plumber...but no answer yet.
so i thought beyonders might shed some lights..I am starting to think that he might need to rip out the walls..
cant find any switches that controls the shower, except the basement switch

[mr2mike]

Probably a shut off valve behind the metal cover on the handle.
See picture in link.
http://community.homedepot.com/howto/DiscussionDetail/New-home-bad-shower-9065000000007An

[rach]

Probably a shut off valve behind the metal cover on the handle.
See picture in link.
http://community.homedepot.com/howto/DiscussionDetail/New-home-bad-shower-9065000000007An

thats really helpfuol, thanks @!
I think thats one possibiltiy..

[mr2mike]

Know where your master water valve shut off is before you start on this.

[rach]

yea i think i have a header system...just not sure how to take out the plates..but should not be hard?