Shaw - retiring boxes

[visualk]

I got a call from Shaw the other night and they were providing me some offers even though my contract isn't up until the summer. They offered me the following:

2 year contract for Fibre Gig Internet
Total TV Package
3 Blue Curve Portals

All for $130 + tax a month

During the call I learned that my boxes are too dated and would increase the price of the offer - I was confused about it and he didn't really explain why apart from the fact that it is dated technology. I looked into it some more and for some reason this sales guy couldn't tell me that they are retiring the boxes - see link https://support.shaw.ca/t5/tv-articles/about-regional-tv-box-upgrades/ta-p/32715

Now that I found this, I mean my equipment still all works fine but I don't know for how long. I currently own 3 portals and a Gateway. I asked if I could sell it back to Shaw to which he said no but said I could sell it privately. I'm not even sure if I can now, knowing this.

Thoughts?

[rage2]

Actually pretty interesting. Looks like they're retiring cable tv completely.

Bluecurve runs purely over IP, so you're getting video over IP network with the bluecurve boxes. Guess that means they're freeing up everything on cable to be IP bandwidth only. Faster internet, more efficient video distribution.

[Xtrema]

I got a call from Shaw the other night and they were providing me some offers even though my contract isn't up until the summer. They offered me the following:

2 year contract for Fibre Gig Internet
Total TV Package
3 Blue Curve Portals

All for $130 + tax a month

During the call I learned that my boxes are too dated and would increase the price of the offer - I was confused about it and he didn't really explain why apart from the fact that it is dated technology. I looked into it some more and for some reason this sales guy couldn't tell me that they are retiring the boxes - see link https://support.shaw.ca/t5/tv-articles/about-regional-tv-box-upgrades/ta-p/32715

Now that I found this, I mean my equipment still all works fine but I don't know for how long. I currently own 3 portals and a Gateway. I asked if I could sell it back to Shaw to which he said no but said I could sell it privately. I'm not even sure if I can now, knowing this.

Thoughts?

Unless that offer is tempting, just ignore them and keep using it. When another decomm wave comes for your gears, they may give you upgrade for free. Because by then, they will either lose a customer or cost them too much to support old gear.

I have been using the same TV terminals since the move to HD and really don't watch cable any more other than odd hockey game. Shaw just gave me new terminals free of charge.

[pheoxs]

Actually pretty interesting. Looks like they're retiring cable tv completely.

Bluecurve runs purely over IP, so you're getting video over IP network with the bluecurve boxes. Guess that means they're freeing up everything on cable to be IP bandwidth only. Faster internet, more efficient video distribution.

I think scraping tv is how they can eventually upgrade to docsis 4.0 to achieve symmetrical gig up / gig down offerings. Right now channels take a significant amount of spectrum on cable lines.

[ExtraSlow]

Telus gives me a my 4k boxes for free. You'd think shaw would offer that as well.

[visualk]

Unless that offer is tempting, just ignore them and keep using it. When another decomm wave comes for your gears, they may give you upgrade for free. Because by then, they will either lose a customer or cost them too much to support old gear.

I have been using the same TV terminals since the move to HD and really don't watch cable any more other than odd hockey game. Shaw just gave me new terminals free of charge.

Good to know...I'll tell them to pound sand until my contract is up - thanks!

[pheoxs]

Good to know...I'll tell them to pound sand until my contract is up - thanks!

Might be worth calling them back to decline the offer and just say you won’t pay for the boxes. See if they’ll comp them and give you the deal. Never know

[89coupe]

Telus gives me a my 4k boxes for free. You'd think shaw would offer that as well.

Telus 4k Is garbage.

Tried it, terrible.

[killramos]

Shaw has 4K now?

I gave up on them after several years of them pinky promising it was a month away.

Have never had issues with my Telus 4K streams, but then again I have FTTH.

[ExtraSlow]

Telus FTTH is wicked.

[rage2]

Shaw has 4K now?

I gave up on them after several years of them pinky promising it was a month away.

Have never had issues with my Telus 4K streams, but then again I have FTTH.
Shaw's had 4K blue curve boxes for years now. 4K channels are still rare as fuck regardless of provider, and 4K content on those channels (especially sports) is even more rare.

[JRSC00LUDE]

Telus gives me a my 4k boxes for free. You'd think shaw would offer that as well.

"Free" like 0% financing deals on new cars!

[ExtraSlow]

"Free" like 0% financing deals on new cars!

Well yes. But there's no separate line item and my bill did not increase when I got 4k boxes.
Maybe "no additional charge" is more accurate.

[killramos]

Shaw's had 4K blue curve boxes for years now. 4K channels are still rare as fuck regardless of provider, and 4K content on those channels (especially sports) is even more rare.

You sound like a Shaw sales rep.

“Do you guys have 4K?

Oh yea our boxes are totally 4K.

Oh so you have 4K tv content and channels to view on them?

Well… no. We promise is coming next month. In the meantime just watch Netflix .

Uhhh ok”

[rage2]

I’m just a hater of crtc and Canadian content providers.

But yes, you want 4k content? Disney plus, iTunes, Netflix. Who even buys tv from Shaw or telus? :nut:

[mr2mike]

So glorious not dealing with Shaw or Telus anymore.
Don't miss the feeling like I'm in Mexico having to negotiate "deals" for hours for every little thing. F*ck off!

[ExtraSlow]

Canandian telecom providers are gross.

[killramos]

I’m just a hater of crtc and Canadian content providers.

But yes, you want 4k content? Disney plus, iTunes, Netflix. Who even buys tv from Shaw or telus? :nut:

Sports. That’s all I subscribe for.

[rage2]

Sports. That’s all I subscribe for.
NHLTV and F1TV. Way better experience. Have you watched a f1 race on tsn?

[killramos]

NHLTV and F1TV. Way better experience. Have you watched a f1 race on tsn?

NHLTV is 4K?

[rage2]

NHLTV is 4K?
I never said sports are in 4k. The quality is way better tho, from f1 commercial free, to nhl better bitrate and better visual quality.

[killramos]

You sound like mitsu now

I can get 4K sports in 4K on Telus, heck the NHL has been broadcasting in 4K for 6 years now.

[rage2]

You sound like mitsu now

I can get 4K sports in 4K on Telus, heck the NHL has been broadcasting in 4K for 6 years now.

4K channels are still rare as fuck regardless of provider, and 4K content on those channels (especially sports) is even more rare.
Literally said it was rare. Honestly the only people that should be boasting about 4k sports in Canada should be Leafs/Raptors/Jays fans. If you’re a fan of Toronto sports, 4k sports broadcasts are decent. Everyone else gets 1 game a year in actual 4k, if they’re lucky, with everything else being just upscaled 1080p on a 4k channel. It’s been like that for 6 years.

Half the problem are the arenas. I don’t even think the dome is equipped with 4k broadcast gear. I think they did upgrade their cameras a couple years ago tho.

[88CRX]

Do Telus' tv boxes require any sort of cat6 or coax connections? Or are they all wireless like Shaw?

[ExtraSlow]

New event centre will be in Full HD tho, so that's nice.

- - - Updated - - -


Do Telus' tv boxes require any sort of cat6 or coax connections? Or are they all wireless like Shaw?
I have both wired and wireless telus 4k boxes.

[suntan]

Try out NHL 66 . ir if you're wondering how the gamecenter feeds look like.

[killramos]

Literally said it was rare. Honestly the only people that should be boasting about 4k sports in Canada should be Leafs/Raptors/Jays fans. If you’re a fan of Toronto sports, 4k sports broadcasts are decent. Everyone else gets 1 game a year in actual 4k, if they’re lucky, with everything else being just upscaled 1080p on a 4k channel. It’s been like that for 6 years.

Half the problem are the arenas. I don’t even think the dome is equipped with 4k broadcast gear. I think they did upgrade their cameras a couple years ago tho.

Flames games are very often broadcast in legit 4K actually.

[ganesh]

Do Telus' tv boxes require any sort of cat6 or coax connections? Or are they all wireless like Shaw?
PVR needs to be Hardwired and the other Set top boxes can be wired or wireless.

[mr2mike]

Try out NHL 66 . ir if you're wondering how the gamecenter feeds look like.

Is that like Weakstreams?

- - - Updated - - -


Flames games are very often broadcast in legit 4K actually.

IRL or nothing for rage2

[88CRX]

PVR needs to be Hardwired and the other Set top boxes can be wired or wireless.

Thanks, wired to coax or cat6?

[killramos]

Thanks, wired to coax or cat6?

Cat6. Telus doesn’t use coax for anything.

But I find the quality over wireless suffers. Definition wire every box if possible.

[ganesh]

Thanks, wired to coax or cat6?

Mine is wired to Cat6

[88CRX]

Coax has just been removed from our basement rough in... thanks fellas.

We will hard wire cat6 for the 'wireless' box locations.

[cyra1ax]

If you only have coax in your room and want to hardwire, the Telus tech should have a few MoCA adapters on hand.

[killramos]

Coax has just been removed from our basement rough in... thanks fellas.

We will hard wire cat6 for the 'wireless' box locations.

Personally. I would still rough coax Shaw at least to the router. Just so you have leverage against Telus.

I just roughed in a coax cable to my rack for this exact reason. Not that I ever plan to use it.

[88CRX]

Personally. I would still rough coax Shaw at least to the router. Just so you have leverage against Telus.

I just roughed in a coax cable to my rack for this exact reason. Not that I ever plan to use it.

I have coax in a bunch of spots, including where shaw currently comes into mech room. Just not gonna bother adding coax to rec room or office.

[killramos]

Makes sense

[S-FLY]

I barely watch tv, except for hockey, so I use Telus PikTV which is an app on my Apple TV 4K that delivers all my TV content over IP for $10/month.

[rage2]

Flames games are very often broadcast in legit 4K actually.
Last I saw it was pre Covid, and it was clearly upscaled. I should lend you my nhl tv login so you can compare quality.

[ExtraSlow]

Start a hockey broadcast resolutions mega thread.

[redline]

I thought the only 4K Shaw blucurve are wireless … the wired one are not 4K ….


You should not have to pay for hardware with Shaw anymore , I believe the op was talking about 130/ month but no refund on the boxes he currently bought …

[schocker]

I thought the only 4K Shaw blucurve are wireless … the wired one are not 4K ….


You should not have to pay for hardware with Shaw anymore , I believe the op was talking about 130/ month but no refund on the boxes he currently bought …

With the wired ones, the main box is 4k and then the smaller boxes are only HD.