Shop Cracks Windshield While Attempting to Fix Chip
Hey,
Was hoping to get some thoughts/opinions on this topic.
My father went to get a windshield chip repaired and the shop (not sure if I should mention name at this point) cracked the windshield. They didn't get him to sign anything prior and didn't let him know that this was a potential risk/possibility. They are refusing to do anything as they said "no windshield shop would cover this".
I called Windshield Surgeons myself and they told me if they cracked the windshield while fixing a chip they would replace it no questions asked as it is their fault (should have taken it here in the first place).
Any thoughts, experience or opinions on how hard I should be trying to get the company to replace the windshield for us?
Thanks.