Originally Posted by
colinxx235
Telus is fucking me in the ass recently. Every 6 months they increase both TV and Internet by either $3 or $5 like clock work despite signing a 2 year deal. They recently removed a $10 credit for no reason and I've e-mailed in twice about it, with zero resolution. It's a joke, I get e-mailed back by someone telling me they can't help me and give me a number to call cause its with another team.
I still have the old entertainment 9 package, and telus 150, crave and a 4th box, i'm paying $221/month... They send out surveys (last week was most recent) and I gave all low ratings with explanations as to why I'm angry. Hoping maybe someone would finally contact me cause I don't feel like spending my free time on friday on the phone, but so far nothing. Otherwise at site I can't be sitting on the phone with telus.
Those clowns at Telus recently did a quote to switch all my parents service over, do the home security bla bla bla. The techs come to do the install and realize they can't because connections are in place and whoever did the quote didn't even check. The tech asked if they wanted to still move the Tv/internet over and they said forget about it. Couple days later the shaw got canceled cause telus forgot to cancel the transfer order, so that was a treat too.