Originally Posted by
The Cosworth
Just a warning to you guys, I do a lot at home but sometimes there are things you can't do. I got new tires for my Wife's daily and the shop I went to is the sole distributor of the tires I wanted for her as they have the exclusive rights. Anyway they always 'check' the alignment and only charge you if it is needed. That afternoon I pick wifes car up and I was told it needed the alignment. Checking the paperwork, I don't have the spec sheet printout so I head back in where I am told the printer is broken, although I am holding a printed receipt and buddy stumbles his words a bit and turns flush..... spidey senses tingling.
Fast forward 3 weeks, multiple emails between myself, customer service, and the store. I finally get the spec sheet today (with the regional manager CC'd on the email). I see the reason right away..... hmmm and I reply with this:
PSA is to either stick to Bob even if he maybe doesn't have that exact brand (but way less headaches) or make sure you get paperwork to prove the 'extra' charges.