Shaw Digital connect fee

[Daxin]

not too sure if this post belongs here, if not can you please redirect it to the proper area. Thank you

So I decided to get the digital box so I can see PPV, mainly UFC fights. Bought it and got it connected to see the the fight. When I got my bill, they charged me $98 for a connection fee. Is this correct? I haven't called them yet becuase I just wanted some feed back, cuz I'm not to impressed. I was thinking about threatening them by taking my business to Telus if they don't waive the fee. Just wanna know if anyone has done this and won before I try.

Thank you

[roopi]

When I bought mine from Future Shop there was no connection fee and I don't recall the fee being waived for any reason either.

[malbadon]

$98 is the price of the digital box.
How did you get the box? They don't give them out for free

[Thaco]

yeah, it's not the connect fee, it's the price of the box.

[Hakkola]

LOL. Yeah, there's no connection fee. I work for a company that sells shaw products and services.

[Daxin]

Originally posted by malbadon
$98 is the price of the digital box.
How did you get the box? They don't give them out for free

Paid for it by debit. I"ll call them see what is up.

[Kaos]

So you were charged $98 twice?
or a one time charge?
I'll go with everyone here and say you were charged for the box and not the connection fee.

[danno]

how do i get ufc in hd, i just bought the box and can't find it. i know bell has the ppv in hd does shaw???

[GQBalla]

dont think so ^^

[danno]

it doesn't sound like they do, but the are looking into it

[BokCh0y]

i had the samething happen to me. I called them and what it was is the $98 i paid up front on the box, they put that towards the bill instead. So say your bill is $198 for cable and ppv, the take the $98 you pay and put that on the bill as a credit instead then charge you $98 for the box. It's all paperwork essentially but it is correct in the end. I called Shaw and that's what they told me and went over the bill with me.