My bad experience with JDM Tuners

[onelyfe]

Hey guys I thought I'd just post a little about my horrible experience with JDM Tuners.

My girlfriend cracked the transmission in her 98 Civic Dx. She needed a quick repair so she could get it running and get to work, otherwise I would have done it and there never would of been any problems.

So I called JDM Tuners it was done within 3 days. (After having the price bumped from $500 to $1000 because they said that the JDM tranny would not fit and that I needed a USD.) Apparently the family tree of the car (EK tree) does not allow the JDM tranny to be installed.

A little over a week after having the tranny changed the R/H wheel bearing goes and the car becomes very rough to drive. So I call JDM Tuners and the guy will not even let me talk to the mechanic. I accused them of using an impact gun on the lug nuts therefore compromising the bearing. Buddie agrees that yes they did in fact use an impact but they did nothing wrong that would effect the bearing.


So I figured well the lug nuts have obviously been torqued on way to tight and this has compromised the wheel bearing.

When I took the R/H wheel off and sure enough the lug nuts were so tight that I had to use a breaker bar to get them off. What I found next was the worst part.

The axle nut was so loose that I could spin it off with my bear fingers. (The picture attached shows exactly what I saw when I removed the wheel. You can see how the nut is only threaded on 2 turns and all the scoring on the rotor from being so loose.) You could tell that there was no attempt made to tighten the nut. Even the pressed portion of the nut had not been pressed into the locking groove. There were no fresh tool marks so this leads me to believe that it was never tightened properly to begin with.

Clearly I was right that yes they had in fact somehow compromised the bearing one way or the other.

So I called back after it was all said and done and told the guy that I am going to need some sort of compromise. I told him that the bearing was $70 and it took me 3 hours to change it so all in all I needed a $100 refund and I wont tell anyone about my shitty experience with their shop.

Well the guy protested that they never did anything wrong and basically hung up on me and is screening his calls now.

Just thought I'd let everyone know that this place does some pretty shady work and for all the buyers out there to be aware.

[vengie]

sketchy

[Rocky]

to disreputable business & not living up to your mistakes.

[CivicDXR]

thats garbage... so they used an impact on the lugnuts, but not on the axle nut???

oh, and if the tranny was from a D-series EK motor from japan, then it'll fit on a d series here... if they were trying to fit a B series tranny on a D-series motor, then they are smoking some good shiet...

[Deetz]

I'd report that to the better business bureau, they keep records of stuff like that. In time, it will catch up with them

[n1zm0]

Originally posted by onelyfe
I accused them of using an impact gun on the lug nuts therefore compromising the bearing. Buddie agrees that yes they did in fact use an impact but they did nothing wrong that would effect the bearing.


So I figured well the lug nuts have obviously been torqued on way to tight and this has compromised the wheel bearing.

well alot of dealerships and tire places put lugs back on with impact guns.. but i guess the key word would be impact gun w/ a 80ft/lb torque stick or torque wrench set at 80 ft/lbs

where is this JDM Direct, never even heard of it? in Calgary?

and not tightening an axle nut is like they might as well have just put one cv shaft in and thats it, i expect the over torquing of lug nuts be done by a customer more often than the mechanic any day.

[onelyfe]

Ya the SE just behind cash casino on blackfoot.


Left was ok looked like they had not even touched it.


Yes I hear you a lot of places use impact guns and usually I do to.

But how the hell do you miss the axle nut thats a pretty major component.

Atleast own up to your mistakes instead a get the big fu!

[DA_1.8T]

tightning lug nuts with an impact gun has nothing to do with the wheel bearing getting fuked up , and also the wheel bearing fuking up was not their fault it was probably just worn out , wheelbearings are one of those thing u really cant break or fuk up its just wear and tear on a vheicle , and u are lucky to get the tranny done even for taht price 1000 is nothing most places charge just for the tranny over 500

[DA_1.8T]

but lug nuts are usually tightened with the impact then torqued down , and dono what to say about your axle not but the rest of the stuff is not their fault

[Jlude]

Originally posted by DA_1.8T
1000 is nothing most places charge just for the tranny over 500

wtf? havin' few sunday night drinks?

[onelyfe]

Haha ya a few to many on a sunday night

doooode

I don't think it is a Coincidence that the axle nut was loose and the bearing went.

[onelyfe]

bah one more thing sorry guys

the shop is called

JDM TUNERS

[Mr_ET]

Did you try to remove the axle and see if the protective cover is still in place over the wheel bearing?

If you have a loose axle and that cover is gone, wheel bearings could go bad really really fast...

[7thgenvic]

aren't they a beyond sponsor?

[onelyfe]

Please describe the location further....

Are we talking from the axle to the back of the bearing...

If so there is no cover there.... is the cover mounted with the bearing into the steering knuckle???

I bought a new sterring knuckle from a fellow beyonder since I broke the original trying to press the bearing out. There was no dust cover with the 3nd hand knuckle....

[onelyfe]

I wouldnt be suprised if they were a sponsor.... many people do get work done there off beyond thats why I am suprised that they are being so ignorant.

[Mr_ET]

Yeah it's on the back of the knuckle where you see the bearing. It's basically a round metal ring that goes between the knuckle and the axle and it protects the bearing. It is actually pretty easy to pop off and remove and is usually only lightly tapped on.

[ralliart_girl]

Originally posted by n1zm0


well alot of dealerships and tire places put lugs back on with impact guns.. but i guess the key word would be impact gun w/ a 80ft/lb torque stick or torque wrench set at 80 ft/lbs

Well, this is true...a torque wrench is much better than just the torque stick....cause I have seen a many lug nuts still very loose after it was put on with an impact w/ a torque stick.

The best way to do it is, in my opinion, with a impact gun, than torqued with the torque wrench afterwards...

[1-Bar]

Originally posted by 7thgenvic
aren't they a beyond sponsor?

http://forums.beyond.ca/member.php?s...o&userid=40511

maybe....

[onelyfe]

hmmm ok so just to correctly understand you it is a ring placed in the knuckle before the bearing is pressed in?