Well here is my story.
I've had a tim horton's quick pay card for nearly 3 months. And funny thing is it never occurs to me how important this is but I always ask for a receipt each time I goto drive thru in the morning once or twice a week.
However, this morning something strange happened. After I ordered a breakfast sandwitch with a medium coffee double double. I go about my usual routine and pay using my timy card.
Now the lady at the cash register seem to be in a hurry as she handed me my food and coffee pretty instantly as well as my card as soon as I pull up to the window.
Then I realize, wait a second. she forgot to give me my receipt so how could I be sure she had charged me correctly.
Though occassionally I would check online and make sure I still had the right balance and pretty sure each time I check it was fine. so why would be any different today if I dont do it.
Well good thing I did, because she couldnt find it, and so I had to wait an extra minute as she looks like she is doing something to the register and waiting for a print out.
ok, so I thought, maybe she's just trying to print out another receipt for me. Well somehow she handed me two copies and I had no clue what she was talking about. But seeing that I notice on one receipt it had the right remaining balance on it, I thought to myself, she probablly just didnt know which one was mine. But since one of them looks right, I took them both and went to work.
Well at the end, I was still curious as to what had taken place so I went online to check my balance. Now the good thing is any type of transaction would be shown when I enter my card number as well as the pin on the card.
Funny is, I notice a few things.
1. The 4 dollar that was suppose to be charged on my card never took place.
2. She had withdrawn 40 dollars on the spot reducing my account
3. Next I saw a reload amount of 36 cents
4. Then I saw a reload of 36 dollars to bring my total balance back to where it should be minus my food.
Now if you use common sense, I think I know what just happened. She was trying to take out 40 dollars without me knowing. And as soon as I ask her for my receipt I think she realize it didnt work so she quickly reloaded the card back to where it should be.
Wow, she really is smart, NOT!! even if you suppose she made a mistake, where is it? the 4 dollars that she took my card thru the first time should have captured on the balance, but instead it was 40 dollars. I'm quite sure she took my swipe and ring in 40 dollars. and perhaps at the end of the day she will take the 40 dollars out of the tilt and no one would know unless I complained.
So this goes on to show you, its important to get your receipt. I'm wondering if I should goto Tim horton to complain. And the one thing thats interesting is, at the end I do not know why she reload an extra 36 cents? perhaps to disguise the whole thing as a mistake? but it seems like she could pretty much do anything with your money if you ask me.
On the side note, for those that dosnt know.
Most gift card these days whether, tim horton, futureshop or best by or even others comes with a hidden pin number on it. Now be careful when you purchase gift card from anyone that has this gift card's pin number revealed. because even if you check and the balance is there, who ever knows the card number as well as the pin can instantly report a lost or basically steal your money without you ever knowing.
So general rule of thumb when I buy a gift card off someone I would goto the customer service of that store, after verifying the amount I would put the balance on a completely new card.