Cracked my iPhone screen

**Sorath** · 03-20-2009, 10:18 AM

I heard from a friend that I can get an appointment at marketmall apple store and they will replace my screen for free? Anyone know if this is true or not?

**Isaiah** · 03-20-2009, 10:22 AM

Not true. They call it negligent damage.

**rage2** · 03-20-2009, 10:24 AM

I got mine replaced for free. Took a few days. I didn't drop my phone tho, it cracked on its own in -35C weather.

**2002civic** · 03-20-2009, 11:40 AM

buddy got his replaced free even though he smashed it in his pocket

**Shogged** · 03-21-2009, 12:30 AM

it's worth it to at least try. If all else fails, irepair.ca is based out of vancouver, and they do very good work.

**LongCity** · 03-21-2009, 12:41 AM

Originally posted by rage2
I got mine replaced for free. Took a few days. I didn't drop my phone tho, it cracked on its own in -35C weather.

How did they determine that the weather did it?

**jdmakkord** · 03-21-2009, 09:00 AM

I told them I dropped mine and broke the ringer switch, replaced on the spot

**chkolny541** · 03-21-2009, 06:37 PM

i would think that if you dropped it, (as i assume you did) and there is physical damage i wouldnt think they would repair it free, but if in for example rage2's case and it was a faulty product then it should be free

**forced14** · 03-22-2009, 08:29 PM

A buddy had a problem with his iphone a month or two ago and went into the Market Mall Apple store. They ended up replacing it for free, he was told that their store has a hardware replacement policy that once a day they can do a hardware replacement for free. You just need to be the lucky one that gets the hardware replacement for free that day.

Anyone else heard of this?

**KuruptEX** · 03-22-2009, 08:32 PM

Originally posted by forced14
A buddy had a problem with his iphone a month or two ago and went into the Market Mall Apple store. They ended up replacing it for free, he was told that their store has a hardware replacement policy that once a day they can do a hardware replacement for free. You just need to be the lucky one that gets the hardware replacement for free that day.

Anyone else heard of this?

Not true.

**Scope951** · 03-22-2009, 08:42 PM

The above statement is not true.

But They have very good replacement in terms of their products.

I have brought ipods in numerous times and they have been fully replaced infront of me.

You should have no problem IMO

**szw** · 03-23-2009, 07:06 AM

Originally posted by chkolny541
i would think that if you dropped it, (as i assume you did) and there is physical damage i wouldnt think they would repair it free, but if in for example rage2's case and it was a faulty product then it should be free

No there is a good chance a dropped phone would be replaced for free.

**prae** · 03-23-2009, 02:08 PM

Originally posted by rage2
I got mine replaced for free. Took a few days. I didn't drop my phone tho, it cracked on its own in -35C weather.

this must have happened while waiting in line for Dragonforce

**v2kai** · 03-26-2009, 08:54 PM

Originally posted by Shogged
it's worth it to at least try. If all else fails, irepair.ca is based out of vancouver, and they do very good work.

if youre looking to get it done locally i do iphone repairs as well, and will be faster, cheaper and local

try rage's solution first, a free phone is the best option otherwise i can help you out

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