Question about things in storage - Things damaged.

[brucebanner]

So I have some things in storage and recently went to go grab some things from there. I opened up the door and find the ceiling has collapsed and there is damage to some things, along with water damage, and mold as well.

I don't know the extent of the damage yet, the storage company is opening up another bin close to my current location so the things can be moved to a new location, and so everything can be sorted through for damage.

I have taken pictures of the bin and what happened so no one can deny anything. They seem to be reasonable with everything so far, but of course I want to cover myself too.

As for things damaged/ruined, for replacement does it go as for replacement value? IE. What it would cost to replace or what the item(s) are worth?

The management of the storage company does not want to go through insurance if they don't have to because of the deductible.

Can anyone shed some light on this for me?

[nickyh]

Which storage company did you use?

[brucebanner]

Originally posted by nickyh
Which storage company did you use?

It's one out in the Shuswap in BC. Not one in Calgary.

[GQBalla]

check their policy and agreements on your contract you signed

[scat19]

Are you missing a PS3?

[brucebanner]

Originally posted by GQBalla
check their policy and agreements on your contract you signed

I have been looking over the contract, and it does not specify anything about structural damage causing personal property damage.

Originally posted by scat19
Are you missing a PS3?

What?

UPDATE: The person that manages the storage units is just being an asshole so far I think. So I am not really dealing with him anymore, I am awaiting a phone call from the owner of the units to be able to continue the process.

I have taken photos and documented everything to show damage that has happened to my belongings.