HAHA, that email is fucking hilarious. I was trying to be nice, and avoiding filing my official complaints until I knew how things were going to end. That shit is getting submitted this weekend.
Either way, the car was pretty beaten up when we bought it - that's why it cost us a decent cut below book price (and we probably paid too much at that, but what can I say, I'm a mark). It is a pretty disgusting beater on the outside (and there are some smaller issues with the interior) but that doesn't make it OK for it to be sold mechanically unsound.
Though I must say, I'm glad to finally get a reaction - and a RIDICULOUSLY awesome one at that. Good on you Paul.