Apple Mail with Telus e-mail account
So I bought my mother a Mac Mini, her main computer uses right now are browsing websites and e-mail.
On her old windows computer, she used Outlook for her e-mails.
So I start up the Mac and try and set up Mail for her. It doesn't work, so I call apple care and they tell me to call telus to get some info before calling them again.
The telus tech was very nice and friendly and did everything she could think of to help me out. She even remotely went onto the mac and tried to set it up. We would do test e-mails and get some of them on imap, but we did other test e-mails and it wouldn't go through, so we tried using .pop and same thing.
Now I go to my moms old comouter and all the test messages are received.
Question for beyonders.
1.Do I have to delete the current outlook account for mail to work? If I delete the account, will it delete all of my mothers previous messages?
2.What is the best way to save those messages and bring them into Mail? I would think forwarding them to my moms e-mail would work, but if I have to delete the current account for outlook then i couldn't do that, so would I have to forward them to my e-mail then forward them back to my mom if her account gets set up on Mail.
This is a real pain, as I don't use mail or outlook but it's one of my mothers few uses for a computer.
If anyone could help, i'd gladly give you a gift card to a eatery or free gas for 25.00 dollars.
Even if they could just get the telus email to work normally (which means sending and receiving e-mails on mail and I could figure out the rest later.
Thanks for any helpful suggestions.
Mr. Peanut (Niel): George... I win