I spoke to a samsung rep on their help line becaue the website says the sasktel update is available but it is not coming up for me on kies....he said they are having troubles with the kies software itself and are currently working on it. They believe that the issues they are experiencing with how kies is communicating with this phone is what is causing them to die.
He said that when kies is "fixed" i should be able to then see my update being visible and I should have no issues at that point with taking the update. He also said that if I don't see it available to me after about a week to call in and, to go ahead and call in before I update to confirm the kies issues are fixed if I like.
Sounds plausible to me, thoughts?