Review. Distinctive collection
I booked my jaguar xfr into the distinctive collection to have the remap of my ecu done and a new pulley for the super charger. Prior to dropping my car off i talked to James (aftermarket parts specialist) who was awesome, very knowledgeable about the parts and service being done to my car. He quickly got me in (within days) went over the entire process with me and went over the parts going I. (from RSC tuning) I felt great about dropping my car of with them and leaving it for a week or so while i waited for the ecu to get shipped to the UK then back. James called me iam guessing 2-3 times a day with updates which was great, i never once had to call them to bug them, i truly felt like there only client.
After a long week of waiting to get my jag back, i got the call pretty much to the exact time he said it wools be done, saying your cars all done it's going into the detail bay to get cleaned, they sent a driver over in a new E class coupe to pick me up.
I drove away a happy customer.
48 hours later i got a call from James asking if everything was ok with the car, and to make an appointment to bring the car back for a few minutes to they can check the tension of the pulley, as he wanted to make sure everything was done perfectly.
I loved their attention to detail not only for my car, but for myself.
Thanks again James and the distinctive collection for a great job.
Quote
