Beyond CSI: Credit Card compromised..looking for suggestions :)
Hi Guys,
So I login to my credit card website yesturday like I do every day, just to see what temp authorizations are happening as my card shows all authorizations against it right on the web, instead of just when they are actually posted. I noticed that I had a strange 1.01 dollar authorization from RN Real.com that I didn't recorgnize...so I did some googleing and found this page
http://www.consumercomplaints.in/com...om-c90172.html
So looks like a scam. I did just update my ebay credit card information on ebay so didn't think much of it because ebay usually does a $1 dollar charge whenever you make a change to make sure the card is legit. Anyways, I thought that perhaps the RN real.com was some soft of a generic name until the actual charge is posted, possibly related to ebay, so I ignored it.
Today I was miding my own business, when all of the sudden I got an e-mail from Dell...I opened it up and sure enough, there is a "Here is your quote" e-mail for 2 x 15r laptops with the personal contact info of the agent who put the order through. As I sensed something was off, I quickly logged onto my credit card company website and sure enough, there is a $1400 preauthorization sitting there from DELL. I instantly called my credit card company to get my card canceled and tell them about the two fraudulant charges and the canceld the card right away.
I also called Dell and spoke to the agent who placed the call, and informed him that I did not order anything and that this is a case of fraud. He asked me to write back an e-mail to him so they have a record and that he will cancel the order right away (not like they could actually put it through anymore, since the card is already canceled and the laptops were not to ship until the 25th).
Anyways, looking at the dell "quote", it shows my billing information with my name and my address, as well as my cell phone number, and then shows my name and my phone number for shipping information, but an address in Ontario.
This is the address:
323, Cunningham Ave
Ottawa, On K1H6B2
I did a quick google maps search, and this seems to be the house:
http://maps.google.ca/maps?f=q&sourc...,20.87,,1,2.52
At any rate, this guy obviously somehow knows my address, phone number and obviously my old credit card number. I have no idea how they might have gotten all of that info, but regardless, I changed all my passwords on everything. Obviously the guy somehow also knew my e-mail address as the order came to my address...come to think of it, maybe he hacked my dell account, I will verify.
Anyways, with all of the information he has, is there anything I should do to protect myself? I work in IT so I keep my shit clean in terms of viruses on the computer and all that, so this is really a surprise to me.
Also, anyone live in ON and want to check out the house for me....see this scammer, maybe record an undercover video?
I am thinking of sending a package to him filled with shit (real stuff) (in a dell box from work), however the fact that he has my address is concerning. I could send it with a different address, but still, don't know if I am the only person he scammed or not. Any ideas, all welcome
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