Whats the general reputation on Village Honda (crowfoot)?
My cousin generally doesnt go to dealers for his work (he has his own mech.) but has been there a couple times in the past year for minor stuff and the Honda techs there pointed out problems that needed to be fixed. Of course my cousin got another mech to check it out after and both times Crowfoot honda was right and honest about it and not just making it up. I spent the day with my cousin, we took his car in this morning for the first time in like 5 months cause he wanted to get his key reprogrammed cause there was something wrong with the imobolizer chip in it.
Anyways when he got there, the guy notices his car key was bent and recommended getting a new one cause eventually it will break. And the last thing he needs is to have half his key lodged in her ignition, then have to tow the car to honda to get it out. So he figured ok ill get a new key ($70 + $60 to program it). He figured ok, no big deal $130, then i wont have a bent key. Wrong.
Honda calls him back and says that they tried to program a new key but it wouldnt start the car, not even open the doors. And that the tumblers inside the ignition and inside the door switches were worn. He asked how bad, they said completely and they need to be replaced if he wants a new key. He asked what caused it cause I told him the chances of tumblers worn out on any car is almost never. They said its just from wear and tear, its getting old, age etc. I think a big reason why my cousin said "ok go ahead with it" without hesistation is because of his good past with Crowfoot honda and how they were honest about his past problems.
So he said ok for them to replace the tumblers inside the ignition but not bother with the door ones (cause he has an alarm anyways and uses a keypad). Immediately, he just wanted to get it over and done with and not make the trip to honda a waste of time. But shortly after, it kicked into him that "what if" just "what if" they were making it up saying the tumblers were worn just to get 2hrs labour out of him. Perhaps the new key they tried was out of spec? THey had to take the ignition apart and at the end it costed him 2hrs labour + $130 for new key.
WHen he went to go pick up his car, the guy said not to bother with replacing the door tumblers because he has an alarm already and uses remotes. He thought cool.
But heres the wierdest part of it all. He said that he wouldnt mind getting the seatbelt buckle replaced on his driver side cause the chip in it is defective and causes the SRS light to come on (he had it scanned previously elsewhere by the scantool). He asked if he could just go buy a used buckle from another honda car or junkyard and put that in. The guy said this "no it wont work, the buckle has to be for your car specifically", and that theres a chip inside the buckle that goes by your cars vin #." I overheard this and it immediately sounded very odd to me! My cousin just played stupid and said he didnt know that, even though he was sure it wasnt true.
So that brings me to this, now after having that said to him, my cousin is now having doubts about whether Village honda was telling the truth today about his ignition having worn tumblers or if they lied just to get 2hrs labour out of him. And thats why im asking others who have been/used Village honda before (or still do) on your experiences and the general rep of this place.
And I dont know you guys tell me, or my cousin shall I say, what are the odds of tumblers inside an ignition and door switches wearing out?
Just found this when googling village honda
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Then again were not really treated differently where we go.
at those clowns.
Sales guy was younger, not very knowledgable about cars but fairly helpful
