i stayed at "banff rocky mountain resort" a few weeks back and when i got my credit card statement, i notice they charge twice for the damage deposit of 130.00. so i called the hotel and ask them why they didn't return my damage deposit and charge me twice. they said they charge me 260 for noise compliant and the they had to reimburse one of their client their stay cuz they didn't have a good night sleep , which got passed on to me which i find so stupid and un heard of.
i did had a noise compliant and i turn down the music and all, and he the person said they will kick us out if we have another compliant. i have never heard of anyone getting charge more for a noise complaint, and the hot supervisor refuse to refund my money.
i find this unfair, i comply to their request to keep the noise down and i didn't get kick out so i assume it was okay>.
i filed a dispute with my credit card, u guys think i"ll win the dispute?